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Courtyard Toluca Tollocan

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#7 of 25 Hotels in Toluca
Certificate of Excellence
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Courtyard Toluca Tollocan
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137 Reviews from our TripAdvisor Community

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Showing 89: English reviews
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Lexington, Kentucky
Reviewed 4 weeks ago via mobile

First time in the middle of Mexico and this hotel was beyond accommodating to our needs. Transport was provided every day to and form work. The staff in the restaurant was amazing, and consistent every night. Breakfast buffet was great, would stay again. 6th floor backside was awesome.

Thank Eric M
Francisco R, General Manager at Courtyard Toluca Tollocan, responded to this review

Dear Eric M, We appreciate your feedback regarding to the service you had on your recent stay in our property. I have passed this information to the rest of the team who are really proud to know that their effort was outstanding. It will be a pleasure having you back soon surprising you even more. Best Regards.

Rochester Hills, Michigan
Reviewed 4 weeks ago

This is a great place to stay when on a business trip in the Toluca area. Its close to most Automotive business locations - and the service is great. The bar/café that is open late is a real savior, when you get back from a long days work and want a quick bite/drink without driving too far. The attached restaurant...

Thank avaidya4
Francisco R, Manager at Courtyard Toluca Tollocan, responded to this review

Dear avaidya4 We appreciate your good comments regarding to the outstanding service you had. I have past this message to the rest of the team who are really happy knowing the great satisfaction you obtain from all us. It will be a great pleasure having you back soon welcoming you with the outstanding service you deserve.

Fountain Valley, California, United States
Reviewed 27 February 2017 via mobile

Great place and great location thanks to alberto, Karina, axel alfredo and all personnel for the great service provided will definitely be back soon. Food was great and room service was also superb with great rooms at very reasonable prices.

Thank Sal O
Francisco R, General Manager at Courtyard Toluca Tollocan, responded to this review

Thank you for sharing your experience at the Courtyard Toluca Tollocan. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you...

Puebla, Mexico
Reviewed 26 January 2017 via mobile

Quality of the hotel is excellent, meal service is great for breakfast . Indoor gym is ok and suites are also good , internet service is fast enough for business travelers. Dinner buffet is also attractive

Thank Ernesto M
Francisco R, General Manager at Courtyard Toluca Tollocan, responded to this review

We appreciate your outstanding feedback corresponding to our quality attention a service you had in your second home. It's well knowing our service over took your expectative. It will be a pleasure having you back on your next visit with us and welcoming with the same attention.

Puebla, Mexico
Reviewed 28 December 2016 via mobile

When staying make sure you ask for an upper level floor to the back. The hotel is so cheaply / badly built that one hears everything. On a positive note the breakfast is great. The staff is so so not very knowledgeable and long check in / out

1Thank marc20303
Atlanta, Georgia
Reviewed 16 December 2016

I have stayed at this Hotel more than I have my own home this year. The staff is extremely friendly and helpful. It's almost like coming home when I walk in the door and the staff calls me by name. My room have always been extremely clean and comfortable. The breakfast buffet has a plethora of choices for all tastes....

Thank maxwell972016
Reviewed 1 December 2016 via mobile

One of the best hotels on the strip. Thanks to Cuauhtemor for the great service. The food is great. The rooms are clean and comfortable. Also thanks to Mayra. You all made my stay very comfortable. Thank you to all the staff. Steve Lush

Thank scl0462
Reviewed 1 November 2016

I travel down to Toluca frequently for my job, and this is the only hotel I stay at. I've had really good service from the staff, and they even send the van when I call, even if I've gotten off work at midnight. Cuautemoc's really tries to get to know you and help you out.

Thank Zachary P
Francisco R, Manager at Courtyard Toluca Tollocan, responded to this review

Dear Mr Zachary P Thank your for taking your time and write us a review about your stay at the hotel Courtyard by Marriott Toluca Tollocan, we appreciate your comments and we are working on there to make our service as an excellent as you deserve. We are glad to be your first option each time you come to Toluca,...

Reviewed 25 October 2016

Whether its Yareli and the front desk, or Erik and the restaurant staff, you can always count on the service to lift your spirits. The rooms are cozy and modern, and the staff is always helpful, they will bend over backwards if need be. A wonderful home away from home in my humble opinion.

1Thank Joshua Z
Francisco R, Manager at Courtyard Toluca Tollocan, responded to this review

Dear Mr Joshua Thank you for sharing your experience at the Courtyard Toluca Tollocan. As a our guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to...

Reviewed 21 October 2016 via mobile

Great location with restaurants you can walk to. Newer hotel with comfortable rooms. Hotel staff are helpful and friendly. I use daily courtesy ride to and from work daily. Great sports bar right in the hotel that has excellent breakfast buffet daily.

Thank DaveA68
Francisco R, Manager at Courtyard Toluca Tollocan, responded to this review

Dear Mr DaveA68 First of all I send a cordial greeting on behalf of the Marriott family and we thank you for your time to share your experience with us. We are very proud to know that we provide a memorable service experience, the whole team is very happy to see the results and know that we meet their expectations...

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  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
A convenient hotel in Toluca located just eight miles from the Toluca Airport, with available complimentary shuttle service Company-Hotel-Company and Toluca Airport-Hotel-Toluca Airport. Our Courtyard by Marriott Toluca Tollocan hotel features free high-speed Internet in all guest rooms, as well as in our meeting rooms and business center. ... more   less 

Additional Information about Courtyard Toluca Tollocan

Address: Paseo Tollocan 834, Toluca 50120, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Estado de Mexico > Toluca
Price Range: RM486 - RM801 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Courtyard Toluca Tollocan 3.5*
Number of rooms: 184
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Hotel Style:
#4 Business Hotel in Toluca
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Toluca Tollocan staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Sometimes there is elevator traffic if you are a light sleeper ask to get away from the elevators”
joshuaz579, 25 Oct 2016 | Read review
“One side of the hotel you get to view the city of the Toluca and the mountains.”
168christank, 20 Oct 2016 | Read review
“Try to get an odd numbered room on the back of the hotel, the train runs all night..”
810justj, 1 Oct 2016 | Read review
“Hotel shuttle available, if you plan to go out for dinner or something, however you will need a couple of hours of advance notice.”
  • view from outside the elevator
626prasadm, 27 Aug 2016 | Read review
“Stay away from rooms close to the elevator. If you stay in the suites, the tv is too small for the size of the room which is large.”
dlc1975, 2 Aug 2016 | Read review
5 of 5