We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Park Royal Puerto Rico at Club Cala

ElvolineUS$160*
View Deal
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$215*
US$160*
Great Deal
US$184*
US$184*
Compare best prices from top travel sites
and 9 more sites!
Professional photos
Park Royal Puerto Rico at Club Cala
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

572 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Park Royal Puerto Rico at Club Cala
See the most recent reviews
Showing 527: English reviews
Brooklyn, New York
Reviewed 4 weeks ago

Park Royal Club Cala is one of many hotels, resorts and condos in the Palmas Del Mar area. If renting a car, you must set your GPS to Palmas Del Mar NOT the resort name. We had a 3BR unit with the balcony facing the marina which was nice for sitting in the evening. The unit looked to be recently...

 Report
Helpful?
Thank GeorgeH12a
Sem C, General Manager at Park Royal Puerto Rico at Club Cala, responded to this review

Thank you for choosing to stay at the Park Royal Club Cala. We're glad you and your family found that we have everything here for you. From our many amenities and great location to our well equipped units, we hope to provide you with a wonderful experience every time. We are glad you made us of the room amenities and...

Merrill
Reviewed 4 weeks ago

The resort is beautiful ... the service is great ... the weather is hot ... the location is perfect ... We drove into San Juan twice and also to the rainforest once during our week's stay. Makes for an awesome vacation!

Review collected in partnership with this hotel
 Report
Helpful?
Thank G4939POjims
Sem C, General Manager at Park Royal Puerto Rico at Club Cala, responded to this review

Thank you for your valuable feedback regarding your stay at Park Royal Club Cala. It’s fantastic to hear you enjoyed our convenient location. We are truly grateful for your appreciation towards the service provided and for highlighting how much you enjoyed our resort and Puerto Rico. We look forward to welcome you back at our facilities to have the pleasure...

Coastal South Carolina, South Carolina
Reviewed 4 weeks ago

Great Puerto Rico vacation at Palmas del Mar Park Royal Club Cala We upgraded to a 2 bedroom, marina condo for the week. it was great. Very clean condo. Had a full kitchen, washer and dryer, a wonderful patio and a beautiful view of the marina. Everyone we encountered was helpful and friendly and the location couldnt have been better....

Review collected in partnership with this hotel
 Report
Helpful?
Thank standbyu55
Sem C, General Manager at Park Royal Puerto Rico at Club Cala, responded to this review

We truly appreciate you taking the time to post a review, and are pleased to learn that you enjoyed your stay at the Park Royal Club Cala! We’re pleased to know you found our staff and accommodations exceptional. While the kudos to our extraordinary staff such as Isaac, are very much appreciated (and shared throughout the hotel), they are not...

new york
Reviewed 4 weeks ago

great weather, perfect location, spacious accommodations, friendly accommodating staff, two challenging championship golf courses, wonderful tennis facility, beautiful beaches, variety of dining options in all price ranges

Review collected in partnership with this hotel
 Report
Helpful?
Thank whale2017
Sem C, General Manager at Park Royal Puerto Rico at Club Cala, responded to this review

Thank you for your preference and for your kind review. It was a pleasure to welcome you at Park Royal Club Cala. It gladdens us to see that you were able to take advantage of our convenient location, resort amenities and accommodations. We understand that your satisfaction is very important to us, and we aim to excel in all aspects...

Niagara Falls, Canada
Reviewed 5 weeks ago

I asked for a renovated unit because I read that some of the units were old and shabby. We had to wait for that unit to be ready. We were poolside which was good. The unit was nice. Getting here from the airport was harrowing. We rented a vehicle but had to pay 3rd party insurance because, although Puerto Rico...

 Report
Helpful?
1Thank houletmj
Sem C, General Manager at Park Royal Puerto Rico at Club Cala, responded to this review

Please let me thank you in the first place for staying at the Park Royal Club Cala. Your comments are very important to us as they help us identify our areas of opportunity and continue to reach our goal which is our guests' satisfaction. Our team aims to offer More Experience than Hotel for each guest and our apologies if...

Indianapolis, Indiana
Reviewed 22 March 2017 via mobile

Just returned from a week with the family at Park Royal at Club Cala in Humacao, Puerto Rico. Pros - clean rooms, comfortable beds, nice pools, well maintained grounds and friendly staff. Cons - wifi only pool side or in the lobby, kitchen utensils sparsely furnished, only 2 of 4 burners worked on the stove top. Despite the shortcomings; we...

 Report
Helpful?
Thank Pdsmith56
Sem C, General Manager at Park Royal Puerto Rico at Club Cala, responded to this review

Thank you for choosing us as your vacation destination and for your kind review. It was a pleasure to welcome you at the Park Royal Club Cala. We’re pleased to know you found our accommodations clean and comfortable. I am sorry to hear about the challenges you encounter with a sparsely unfurnished kitchen. The comfort of our guests is a...

Jacksonville, Florida
Reviewed 21 March 2017

We were visiting my mom and stayed here for a week and we really ENJOYED our stay. Room was nice and cozy, had all that we needed. Beds were comfortable. The only thing was the check-in as it took a little over an hour to get our room. Staff was very friendly and outgoing.

 Report
Helpful?
Thank Carmen R
Sem C, General Manager at Park Royal Puerto Rico at Club Cala, responded to this review

It was a pleasure to welcome you at Park Royal Club Cala. Thank you for taking the time to share your comment. We are happy to hear you enjoyed your villa and your overall vacation. We are currently implementing and rethinking the check-in experience, to make it more personalized and seamless for our guests. In the meantime, proper measures have...

Utah
Reviewed 21 March 2017

Staff very friendly. Several restaurants within waking distance. Grounds were nicely kept. Beach area a short walk but a shuttle is available as well as beach chairs. Weather great! Most tours do not come to resort so you would need a car to get to them. We took two day trips to Old town San Juan and to El Yunque....

Review collected in partnership with this hotel
 Report
Helpful?
Thank hbfoto
Sem C, General Manager at Park Royal Puerto Rico at Club Cala, responded to this review

First and foremost, we would like to express our gratitude for staying at Park Royal PR Club Cala and for taking the time to share your pleasant experience. We are truly grateful for your appreciation towards the service provided and for highlighting how much you enjoyed our resort and Puerto Rico. Your satisfaction as guest is our priority. We look...

Sonora
Reviewed 20 March 2017

Although this resort is in a beautiful location and the staff is extremely helpful and friendly, the resort is seriously in need of maintenance and remodeling. Cracked and broken (and disgustingly stained) tile throughout the unit, chipped furniture, tilting microwave, lamp switches unscrewed or loose, coat hangers rusted, patio door not working properly and in general in a run-down condition.

Review collected in partnership with this hotel
 Report
Helpful?
Thank Baxterbun
Sem C, General Manager at Park Royal Puerto Rico at Club Cala, responded to this review

Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. It is a pleasure to announce that we will be implementing many of these upgrades...

Humacao, Puerto Rico
Reviewed 17 March 2017

Well maintained resort. Nice pool and great location for golf course and doing beach walks or cycling. Good choice of restaurants in area and a grocery store nearby (although this was expensive). Resort staff very friendly and happy to help you with renting a car and resort has a free shuttle to take you there. Units clean and comfortable. Although...

Review collected in partnership with this hotel
 Report
Helpful?
Thank carolsalz
Sem C, General Manager at Park Royal Puerto Rico at Club Cala, responded to this review

First of all, we would like to thank you for choosing Park Royal Puerto Rico at Club Cala as host of your recent vacation. We are appreciative of your business and for providing us with details regarding your recent stay. From comfort to location to amenities to services, our priorities are multiple, and we look to earn such acknowledgement EVERY...

402 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (358)
Viewed
Pool/Beach Area (47)
Viewed
Dining (12)
Viewed
Hotel & Grounds (54)
Viewed
Family/Play Areas (1)
Viewed
View from Room (18)
Viewed
Room/Suite (54)
Viewed
Bathroom (5)
Viewed
Other (167)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (44)
Viewed
Pool/Beach Area (8)
Viewed
Hotel & Grounds (5)
Viewed
Family/Play Areas (1)
Viewed
Room/Suite (2)
Viewed
Bathroom (1)
Viewed
Other (27)
07/05/2017 08/05/2017
Hotels you might also like...
Also consider these accommodations in or near Humacao
51.2 km away
Condado Vanderbilt Hotel
20.6 km away
Parador Palmas De Lucia
36.9 km away
The St. Regis Bahia Beach Resort
Show Prices
Show Prices
Show Prices
0.8 km away
Wyndham Garden at Palmas del Mar
34.5 km away
Wyndham Grand Rio Mar Beach Resort & Spa
35.5 km away
Las Casitas Village, A Waldorf Astoria Resort
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Free Internet
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Golf Course
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Meeting Rooms
Official Description (provided by the hotel)
Located in Palmas del Mar, this hotel is 0.4 mi (0.7 km) from Palmas del Mar Beach and 9.6 mi (15.4 km) from Lucia Beach. Playa Larga and Maunabo Lighthouse are also within 20 mi (32 km). A marina, 2 outdoor pools, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free beach shuttle are also provided. Other amenities include a 24-hour business center, a children's pool, and concierge services. All 104 soundproofed rooms feature Tempur-Pedic beds and sofa beds. Guests will find kitchens with refrigerators, microwaves, and dishwashers. ... more   less 

Additional Information about Park Royal Puerto Rico at Club Cala

Address: 50 Club Cala Dr | Palmas del Mar, Humacao 00791-6225, Puerto Rico
Region: Caribbean > Puerto Rico > Humacao
Price Range: RM797 - RM1,514 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Park Royal Puerto Rico at Club Cala 2.5*
Number of rooms: 104
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, TripOnline SA, Orbitz, Hotels.com, Hotwire, Cancelon, Travelocity, Cheap Tickets, getaroom.com, HotelQuickly and Evoline ltd so you can book your Park Royal Puerto Rico at Club Cala reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Park Royal Puerto Rico At Club Cala Humacao
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Park Royal Puerto Rico at Club Cala staff and other travellers.
48 questions
Ask a question
Auburn NY
3 months ago

See all questions (48)

Questions? Get answers from Park Royal Puerto Rico at Club Cala staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Be prepared for lots of stairs. The units are multi level.”
michaelgS6217WW, 23 Apr 2017 | Read review
“Only comment I could make would be the kitchen. It would have been nice to have a mug for coffee and if you were lucky enough to use the oven there was nothing to cook in, only pots for top of the stove.”
W4547MProbertd, 13 Apr 2017 | Read review
“we are pool people so we stayed pool side”
zitigirl, 29 Mar 2017 | Read review
“The three bedroom villa was the perfect size for our party of seven. The full kitchen made breakfast and lunch "in" easy breezy. The huge dining table made nightly card games a must.”
G4939POjims, 27 Mar 2017 | Read review
“LOTS of stairs!! You go up stairs, then down stairs just to get to the registration desk.”
houletmj, 23 Mar 2017 | Read review
5 of 5
Elvoline
US$160* /night
View Deal
Booking.comUS$184
Orbitz.comUS$184
HotelQuicklyUS$215
View all 11 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates