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City Express Tula

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04/06/2017 05/06/2017
1 room 2 adults 0 children
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City Express Tula
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155 Reviews from our TripAdvisor Community

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Showing 6: English reviews
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san luis potosi
Reviewed 20 February 2017 via mobile

The hotel is what you would expect of this chain: tiny, bad wifi, uncomfortable and awful breakfast. What it makes it unique is its bad service. I had stayed and when I tried to return a few days after with a reservation, they did not wanted to honor my reservation, because lack of company ID (I HAD JUST STAYED THERE!!!)...

Thank jorge m
Bridgewater, New Jersey
Reviewed 24 October 2016

Reception was very friendly and internet worked well. Housekeeping is very good with clean rooms. Biggest issue is with breakfast, on this and my previous stay always run out of cooked eggs and milk. Someone needs to provide the attendant instructions to replace these items before they are all used up.

Review collected in partnership with this hotel
Thank robertmT3408VD
Leon, Mexico
Reviewed 20 July 2015

I was visiting family in Tula de Allende, I decided to stay at this hotel because of the brand and because it was new. Room was clean, bathroom was in brand-new conditions. Breakfast is below average, you can get bored of it very quickly. It is literaly in the outskirts of the city, so there is nothing close at night...

Thank Moroni M
marlen c, Guest Relations Manager at City Express Tula, responded to this review

Dear Guest Thank you for contacting City Express Hotels, for us it was a pleasure to make you feel like home and live the experience to stay with us. It is pleasurable to know that the hotel accomplished with your High expectative. Thank you for your comments and we hope to see you soon

Morgantown, West Virginia
Reviewed 25 April 2015

The hotel seems to be a favorite of the refinery workers. The refinery emits a roaring noise quite often. The smell of petroleum products is in the air. It is also located near the business park. There is a restaurant, coffee shop, and convenience store within walking distance. The hotel appears clean. The rooms are small. The wifi is complimentary,...

Thank 68Barracuda
marlen c, Guest Relations Manager at City Express Tula, responded to this review

Dear Guest Thank you for contacting CityExpress Hotels, for us it was a pleasure to make you feel like home and live the experience to stay with us. It is pleasurable to know that the hotel accomplished with your High expectative. We are thankful for your comments about the breakfast, this kind of comments help us to improve our service...

Reviewed 28 December 2013 via mobile

We stayed in the hotel for a nearby wedding and got exactely what we expected from a cheap business hotel like City Express: Clean, confortable bed, modern and small room, free breakfast (surprisingly good) and internet. Every extra like sewing kit is charged. Tula has few to offer beside wonderfull "gigantes", but if we go back, it will be in...

Thank LukZR
Marlen C, Guest Relations Manager at City Express Tula, responded to this review

Dear Guest, Thanks for contact us we are thanks for your comments and its plased to know that the Hotel City Express Tula did with your expectatives of comfort and service and make you very comfortable Looking foward for your next visit soon

Reviewed 1 April 2013

Stayed here recently as part of a large group, was pleased with the cleanliness, the free wi-fi, ready availability of hot water. Facility seemed relatively new. Linens and towels were in good condition, extra blankets were available from the front desk. Double room had a shower with good water pressure (no tub), free bottled water daily, TV with multiple channel...

Thank Caljogger
ControlCalidad, Director de Relaciones con Clientes at City Express Tula, responded to this review

Dear Guest: Beforehand I offer an apology for any inconvenience to him during his stay in relation to the front desk and air conditioners as this helps us to identify our areas of opportunity and work on them to improve the quality of our services. Awaiting us the chance to have your preference and serve you as you deserve. We...

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04/06/2017 05/06/2017
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  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Free Parking
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
  • Meeting Rooms

Additional Information about City Express Tula

Address: Carretera Jorobas-Tula Km. 25.8 | Col. La Loma el Cardonal, Tula de Allende 42970, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Hidalgo > Tula de Allende
Price Range: RM195 - RM264 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — City Express Tula 2.5*
Number of rooms: 103
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“See note about rooms facing the rear.”
Caljogger, 31 Mar 2013 | Read review
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US$40* /night
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