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30 Reviews from our TripAdvisor Community

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Showing 13: English reviews
Hoorn, The Netherlands
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 19 July 2016

Our stay was good. The only two things less good was the smell in the toilet/shower and the absence of airconditioning. The people were very nice and hospitable. The room was clean, the beds were good. Overall, we were very happy!

Thank EllesK
CERISEbyExhore, The CERISE Staff at CERISE Lens, responded to this review

Dear EllesK, Thanks for this nice review! We would be glad to welcome you again in Lens. Best Regards. The CERISE Staff. More 

Tirana, Albania
Level Contributor
78 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 14 July 2016

Been there during the Euro 2016 matches. It was the only place that I found, anyway better than to sleep in the car. The rooms were small and Smelly, the toilet minimalist. It does not have air conditioner. The breakfast was simple and I have to admit that the croissant was very good.

Thank Alex S
CERISEbyExhore, The CERISE Staff at CERISE Lens, responded to this review

Dear Alex S, Thank you for sharing your feedback. We are aware that rooms have sometimes trouble with smoke smell. Smoking is forbidden in our hotel, but some customers have the indelicacy to violate our rules. When we notice it, we do what's necessary to delete this smell. We regret that in your case it was not enough. Nevertheless, we... More 

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Nottinghamshire, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 29 June 2016

I guess you get what you pay for (1 star 'hotel'). Small room with even smaller bathroom. Shower ok. Good breakfast and helpful staff. Further from Lens than expected (?10 km) ... but probably my fault for not reading description properly! Wouldn't stay here again.

Thank Elk_Ludo
CERISEbyExhore, The CERISE Staff at CERISE Lens, responded to this review

Dear Elk_Ludo, We are grateful to you for sharing your feedback. Our hotel is located in Noyelles-Godault, a town right next to Lens. We hope that you will change your mind and come back in our hotel. Best Regards. The CERISE Staff. More 

Colwyn Bay, United Kingdom
Level Contributor
77 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 25 June 2016

Five pensioners men, visited the area on a battlefield tour ,couldn't get in to lots of hotels due to the football, hence the CERISE. 3 rooms changed mine straight away , carpet dirty stained likewise headboard and smelt of old cigarette smoke . Rooms 2&4 on ground floor are fairly newly upgraded ,clean and given the price good value. Room... More 

1 Thank merfyn_thomas
CERISEbyExhore, The CERISE Staff at CERISE Lens, responded to this review

Dear Merfyn_Thomas, We are grateful to you for sharing your feedback. As you mentioned it in your comment, you stayed in our hotel during the Euro 2016, we were full. We have renovated bedrooms on the ground floor and non-renovated bedrooms on the other floors. Usually we upgrade our customer in the renovated bedrooms, but at this period our availability... More 

Saint-Etienne, France
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 June 2016

Lets say that the hotel looks like any other chain hotel: small rooms with a double bed down and a single bed over it, a plastic bathroom with the absolute minimum space, a TV in the corner and a small table + chair. You can feel that the hotel is not a youngster any more... But if you're used to... More 

Thank Julia_Meldor
CERISEbyExhore, The CERISE Staff at CERISE Lens, responded to this review

Dear Julia_Meldor, Thank you for taking the time to share your feedback. We are happy to read that you enjoyed your stay. We took good note of all your observations: the pros and the cons. We look forward to welcoming you again in Lens. Best Regards. The CERISE Staff. More 

Level Contributor
44 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 8 June 2016 via mobile

You get what you pay for, but here the night was half the price of anywhere else and the bed was big and comfy, the bathroom tiny but clean and the breakfast had fruit and plenty of options. Also the staff were super hard working and smiling which is always appreciated. We've paid a lot more for much less, so... More 

Thank Robert P
CERISEbyExhore, The CERISE Staff at CERISE Lens, responded to this review

Dear Robert P, We are delighted to read that you enjoyed your stay at CERISE Lens. We would be glad to welcome you again during your next visit in Lens. Best Regards. The CERISE Staff. More 

Mobberley, United Kingdom
Level Contributor
53 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 25 April 2016

Very cheap hotel with small rooms, however don't complain at £28 a night it's a bargain. You do pay for what you get, so don't expect the Ritz, it was nice and quiet, so I slept very well. The breakfast was good. The staff friendly, helpful, and honest, they found my Silver Pen in the car park and bought it... More 

1 Thank Mark A
CERISEbyExhore, The CERISE Staff at CERISE Lens, responded to this review

Dear Mark A, We are grateful to you for sharing your feedback. What a pleasure to read that you enjoyed your stay at CERISE Lens. We look forward to welcoming you again. Best Regards. The CERISE Staff. More 

Bradford, United Kingdom
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 29 May 2013

This hotel has to be a last resort. Our room was very run down but the sheets were decent and the bed felt cosy enough for a nights sleep. The double glazing meant no noise from the motorway or train line ! The public areas were also run down, almost thread bare carpets with cigarette burns One plus the car... More 

2 Thank Ardrider
Praia, Cape Verde
Level Contributor
116 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
Reviewed 4 January 2013

No, this isn't luxury accommodation. It is a bare bones hotel that is more like a college dormitory than a hotel. The room is small and the bathroom is microscopic in size and when you have a family of four, staying here is a very cramped experience. However, France is an expensive country and a family of four paying $60... More 

1 Thank chetsuabo
London, United Kingdom
Level Contributor
70 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 3 July 2012

We booked this hotel as it was cheap and as near as we could get to Arras for a music festival. We didn't plan on spending any more time than nessessary at the hotel so we weren't looking for luxury but it was terrible. The place smelt and the carpets in the halls were very stained. The room was basic... More 

2 Thank ChelseaSimon
CERISEbyExhore, The Cerise staff at CERISE Lens, responded to this review

Dear ChelseaSimon, We have noticed all your comments about our hotel in Lens. Our towels are actually quite small but the reception can give you as much as you need. The carpet will soon be replaced. We would like to apologize for any inconvenience. Best regards. More 

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  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Parking
  • Multilingual Staff
Official Description (provided by the hotel)
The CERISE hotel Lens is situated between two counties: The North and the Pas-de-Calais. Which makes it an ideal base for discovering the North of the France and Belgium. Only 25 minutes from Lille and 15 minutes from Lens and Arras, the hotel CERISE Lens offers you total comfort with its 85 rooms. You can take your meal in one of our restaurants partner, within walking distance, deliver sack lunch for sale at the desk, or to make you deliver your meal in room (more information at the reception) ... more   less 

Additional Information about CERISE Lens

Address: Rue Beaumont | Zone d'activité, 62950 Noyelles-Godault, France
Region: France > Hauts-de-France > Pas-de-Calais > Noyelles-Godault
Price Range: RM147 - RM199 (Based on Average Rates for a Standard Room)
Hotel Class:1 star — CERISE Lens 1*
Number of rooms: 85
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Questions & Answers

Questions? Get answers from CERISE Lens staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ground floor rooms 2&4”
 of 5 bubbles merfyn_thomas, 24 Jun 2016 | Read review
“all the rooms are the same, but no elevator so choose floor”
 of 5 bubbles Julia_Meldor, 20 Jun 2016 | Read review
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