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Traveller (217)
Room & Suite (42)
Dining (10)
Overview
  • Excellent26%
  • Very good22%
  • Average19%
  • Poor15%
  • Terrible18%
Travellers talk about
“filling station”(2 reviews)
“pineapple”(2 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
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Rooms
30 Jul31 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (623)
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All reviewslovely breakfastfilling stationpineapplegreat holidaylovely poolstar hotel
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1 - 5 of 31 reviews
Reviewed 3 June 2018 via mobile

Just back from 2 weeks exploring Southwest Sicily. Wonderful staff who made every effort for us and were very welcoming, fabulous food, super sea view room with balcony, lovely pool and terrace. Thank you so much to all the staff there, we had a really...More

1  Thank Alison P
Response from Direzione_CRM, Responsabile relazioni con la clientela at Hotel dei PiniResponded 4 June 2018

Thank you so much dear Alison. See you soon, best regards :)

Reviewed 6 April 2018

Good service, nice room with a view and balcony. Located next to a petrol station and very close to a department store with a supermarket in. Porto Empedocle looked like a bit of a dump. The door wouldn't lock from the inside. Very nice food....More

Thank Max W
Response from Direzione_CRM, Responsabile relazioni con la clientela at Hotel dei PiniResponded 26 April 2018

Dear Max, thank you for your review. See you soon, best regards,

Reviewed 8 December 2017

Excellent location to reach by and go about by car. Good parking, large rooms and common areas. But hardly a 4-star in terms of service, cleaning standards (a piece of paper stood on the hallway for the four days of our visit), hot water is...More

Thank juliapcastro
Response from Direzione_CRM, Responsabile relazioni con la clientela at Hotel dei PiniResponded 27 December 2017

Dear juliapcastro, Thank you for taking the time to leave a review of your recent stay. We clearly have not been able to meet your expectations on this occasion and we regret for this. Our aim is to offer to all our guests a pleasant...More

Reviewed 7 October 2017

We stayed here for two nights. The room was very basic. The air conditioning was not working and the refrigerator looked as if something brown exploded in it. The cleaners obviously didn't clean it. The breakfast is Italian style, but with bad coffee from a...More

Thank Karin H
Response from Direzione_CRM, Responsabile relazioni con la clientela at Hotel dei PiniResponded 11 October 2017

Dear Guest Thank you for taking the time to share your recent experience at the Hotel dei Pini with us. We do apologize for any inconvenience occurred during your stay. Especially we are sorry and at the same time surprised about your personal feeling of...More

Reviewed 31 August 2017 via mobile

STAY AWAY I cannot explain to you how shockingly awful this hotel is. We arrived very late at night so the bar was closed and all the parking was full so stayed optimistic and thought it may be better in the morning.....NOPE breakfast was the...More

1  Thank emmy3lou
Response from Direzione_CRM, Responsabile relazioni con la clientela at Hotel dei PiniResponded 5 September 2017

Really? We are spechless reading your false review! We signaled it and hopefully it is removed

View more reviews
About
Amenities
Top amenities
Pool
Free Internet
Restaurant
Free Parking
Bar/Lounge
Breakfast included
Hotel Amenities
Free Parking
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Breakfast included
Concierge
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Details
Price range
US$50 - US$114 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$50 - US$114 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (217)
Room & Suite (42)
Dining (10)
Pool & Beach (8)
Questions & Answers
Ask a question
Sammi P
15 June 2018|
Answer
Response from Direzione_CRM | Property representative |
Dear Sammi P, thank you for contacting us. Please send us an e mail or contact us by the phone and we will give you all the informations required. Thank you, best regards!
1
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Google Translation
Sammi P
15 June 2018|
Answer
Response from Alison P | Reviewed this property |
There are national express type coaches operated by SAIS and Lumia Salvatore - cost about €10 each. There is a bus stop outside the hotel but you would need to check with the driver if they will stop there - they are... More
2
Votes
Room Tips
"Ask for a room overlooking the pool. This is at the rear of the hotel and removed from the road noise at the..."
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"Honestly, find a different hotel if you want to stay in that area"
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"ask for recently renovated room"
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"Considering the industrial area outdoor there is noise all day and night. The AC works well so the window can..."
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