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Loc. Monastero d'Ombrone, 19, 53019, Castelnuovo Berardenga Italy
3 people are viewing this hotel
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Room & Suite (549)

About

#5 of 9 hotels in Castelnuovo Berardenga
Location
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While painters are born, travellers are made and no land has aroused the curiosity, the enthusiasm and the culture of entire generations more than Tuscany. Certainly, not all of them have had the luck to begin their journey in the enchantment of Castel Monastero. In fact a few kilometres from our village, along roads of pure delight, can be found masterpieces of art and of the highest culinary tradition.Every day, a discovery. Every day a different itinerary passing through unspoiled scenery. Every day, on your return, a massage and a candle-lit dinner. And together, over a romantic meal for two or with your friends, you will recall the frescoes of Piero della Francesca and the perfect walls of Monteriggioni, the Renaissance utopia of Pienza and the gastronomic glory of Castellina in Chianti. And again, to surprise you, there’ll be a sunset over Pitigliano and a stroll around the Etruscan necropolises of Sovana.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Bicycle rental
Hiking
Babysitting
Parking
Wifi
Hot bath
Infinity pool
Indoor pool
Outdoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Bar / lounge
Restaurant
Breakfast buffet
Breakfast in the room
Poolside bar
Horseback riding
Bicycle tours
Walking tours
Pets Allowed ( Dog / Pet Friendly )
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hammam
Head massage
Manicure
Massage
Pedicure
Solarium
Waxing services
Concierge
Non-smoking hotel
Butler service
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Private balcony
Minibar
Flatscreen TV
Bidet
Room service
Safe
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Walk-in shower
Whirlpool bathtub
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Landmark view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Languages Spoken
English, French, Spanish, Italian
699Reviews13Q+A62Room tips
Traveller rating
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Popular mentions
Laura M wrote a review Nov 2021
Philadelphia244 contributions106 helpful votes
+1
We stayed at the Castel Monastero for six nights. The staff were fantastic, friendly and helpful and carried our heavy suitcases up very steep staircases! We ended up eating there every night as we didn't have a car and it just became too complicated to go out (we had a guide during the day to take us around). The food in the restaurant was great and the staff even better (special kudos to the very enthusiastic and friendly Manuela). Breakfast was a lovely buffet with the option of ordering other dishes as well. The hotel is beautiful, our room was very large and comfortable with a view of a castle from the window. I had a great massage at the spa. Unfortunately it was too cold to enjoy the beautiful pool. You feel like you have time traveled back to the 15th century (but with electricity and plumbing!) I would stay there again in a minute.
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Date of stay: October 2021
Location
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אורן ב wrote a review Oct 2021
Mevasert zion11 contributions6 helpful votes
Wonderful place, perfect location, close to Siena, clean rooms, free authentic ,The staff helped us a lot with corona tests, spa ,exllent breakfast the staff is very professional and courteous, score 100, I will definitely go back there,
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Date of stay: October 2021Trip type: Travelled as a couple
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Ashley S wrote a review Oct 2021
Danville, California1 contribution
My husband and I spent our honeymoon at this resort and couldn’t have been more disappointed with how things went. Let’s start with the most disgusting thing we saw. While eating breakfast one morning, I saw a huge black rat scurry across the floor while we were eating. I don’t know what kind of health standards Italy has, but in the US this Michelin star restaurant would be shut down immediately for health code violations. We were so disgusted by this, we never ate at the resort from that point forward. Our room was dark and dungeon esque. We upgrade to a suite, which you think would have the nicest amenities. Our “king” bed was two twin beds pushed together with a noticeable dip in the middle, making sleep next to each other impossible. The beds were also hard as a rock, and neither my husband and I slept well at all. It felt like we were sleeping in coffins for the entire trip. The icing on the cake was the service of the front desk. They were beyond rude and snarky to us. We were locked out of our room one day because we couldn’t figure out the insanely complex key system they have in place (read the other reviews, it makes zero sense). We asked the front desk to help us and the girl rolled her eyes at us as if we were greatly inconveniencing her. She then rudely shows us how to open the door, and made us felt like peons and fools for not knowing how to operate the door. Not what I expected from a 5 star resort. All in all, we were saddened that we didn’t have the honeymoon we had hoped and dreamed of having. We wouldn’t ever come back and certainly wouldn’t recommend it to other couples thinking about staying here on their honeymoon or romantic getaway.
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Date of stay: October 2021Trip type: Travelled as a couple
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Collin wrote a review Oct 2021
1 contribution1 helpful vote
My wife and I came here for 5 nights for our Honeymoon, and while this is a nice, beautiful property in the countryside, be prepared to be gouged for your money where the hotel priorities making money over making your trip/experience a memorable one. Let's start with the positives. It's a beautiful drive through the Tuscan country side and you are truly out in the middle of no where (this could be a good or bad thing depending on what type of trip you're looking for, but we want a relaxing honeymoon). Upon arrival, we were greeted in our room with a bottle of Prosecco congratulating us on our honeymoon, a nice touch. The other positive was the free breakfast every morning in the only restaurant open during our stay ( Contrada). The breakfast, while the same open spread every morning, was great with great service from the staff who were accommodating, sweet, and delightful to be around. We also had a free lunch included with our package at Contrada, which was very good. The appetizers and pasta were incredible, the entree and desert less so, but overall a good experience. Now, onto the bad....when you are staying at a 5 star hotel that is over 500 Euros a night, you expect a certain level of service and experience. Unfortunately, this hotel failed to deliver on that area by every measure. Let's first start with the most unfortunate experience. On our final night there, before our long trek back to California, there was a private party held at the resort. Some 75 individuals rented out the space below our room, and had hired a private DJ that was blasting music (and a heavy bass) all night, until 4 am. Now, I'm not one to quell on a celebration, but 4 am at a 5 star resort? Where was the hotel staff monitoring the sound levels and how long the celebration could go on and be raucous? My wife and I got zero sleep and when we called down the to the desk, no one picked up. With a 2.5 hour drive to Rome, and a 12 hour flight back to the US, we were zombies on the flight back. The next morning, when we checked out and they asked how our experience was, I told them about the party and the excess loud noise above our room and the lack of sleep we got. Their response, sorry. That's it. Now, clearly agitated with their lack of empathy and lack of professionalism, I asked for some compensation for our lack of sleep and inconvenience. Upon checking out, we had 110 Euros bill, which pales in comparison to the 1000's of Euros the resort made off of this private party. I asked to have the hotel charges waved in good faith and a mea culpa for the loudness of the party. After speaking with the resort manager, the best they could come up with was waive 40 Euros off of one of our dinners. FORTY EUROS. We spent 1,000's of Euros on our trip and that's the best you can do???? This hotel simply just wants to take your money. Want water at your meal? 7 Euros. Want to use the hot tub/jacuzzi because the outdoor pool isn't heated and it's 50 degrees outside? 40 Euros. Want a massage? 175 Euros. A cocktail at the bar? 25 Euros min per drink. It's just ridiculous. I'm 100% fine spending money on high quality experiences, but when I'm flat out being robbed/gouged for prices, I get a little upset. And then on top of that when we are spending top top prices, and they lack to monitor their own party/resort and don't take accountability for their actions when they clearly profited off of that party, I draw the line. I would never recommend this resort to any family or friends that are looking to come to Italy. Be prepared to empty your wallet, have unnecessary charges, added to your experience, and overall not be taken care of to the level that a 5 star resort should be taking care of their guests. Thanks for a lovely Honeymoon Castel Monastero! It's a trip we will next forget! (in all the bad ways)
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Date of stay: October 2021
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jconroy916 wrote a review Oct 2021
Cleveland, Ohio1 contribution
Very beautiful grounds. Rooms starting to get a little dated. Very very expensive. ($20 USD for cappuccino) Nice service. Major hygiene issue. Comments about navigating Siena. Was there for a special occasion, two of us turning 50 a day apart. At lunch it was sweet we were brought cake slices with a candle. First morning noticed a urine stain and blood both fresh and dried on linens. Absolutely disgusted by this. Told front desk and was told “sorry we’ll change it”. That’s all. Asked for manager reach out, nothing. I was creeped out!! Agree breakfast was weird and hot food not explained at all. They need to cover this at check in as it’s an amenity. Side note in Siena apple and Google maps could not find specific restaurants including Michelangelo star rated. First night my birthday inpouring rain stopped at two restaurants for directions and arrived 30 late soaked to skin. No walk in restaurant openings elsewhere. Second night friend’s birthday lost and gave up and found a random place to seat us. Siena is tough!!
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Date of stay: September 2021Trip type: Travelled with friends
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PRICE RANGE
US$355 - US$660 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
castel monastero hotel castelnuovo berardenga
LOCATION
ItalyTuscanyProvince of SienaCastelnuovo Berardenga
NUMBER OF ROOMS
74
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Frequently Asked Questions about Castel Monastero
Which popular attractions are close to Castel Monastero?
Nearby attractions include Borgo di San Gusme (6.5 km), Parco dell'Acqua (7.4 km), and Pieve San Vittore (7.4 km).
What are some of the property amenities at Castel Monastero?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Castel Monastero?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Castel Monastero?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Castel Monastero?
Yes, free parking is available to guests.
What are some restaurants close to Castel Monastero?
Conveniently located restaurants include Osteria alla Villa, Saporintorre, and Enoteca Bengodi.
Are there opportunities to exercise at Castel Monastero?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Castel Monastero?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Castel Monastero?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Castel Monastero offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Castel Monastero?
The staff speaks multiple languages, including English, Spanish, French, and Italian.