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TUI SENSIMAR Natura Palace & SPA

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TUI SENSIMAR Natura Palace & SPA
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2,170 Reviews from our TripAdvisor Community

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Showing 1,800: English reviews
Cardiff, United Kingdom
Reviewed 3 days ago NEWvia mobile

This is our second visit to this hotel and we continue to be impressed by the polite and efficient staff, by the hotel's cleanliness and the quality of the food. The location and views out to see are lovely. Last time we had a "superior" room but our standard room on this visit, with a balcony, is almost as good....

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Helpful?
7Thank Dewi J
Stafford, United Kingdom
Reviewed 3 days ago NEW

We returned yesterday from a ten day holiday at this hotel. We were a little concerned before arrival due to a sickness bug prevalent at the hotel. However, the hotel had installed hand gel machines just inside main restaurant, which we used at all times. I would, however, add that not everyone availed themselves of this prevention measure. During our...

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Helpful?
7Thank Beryl G
Ashbourne, United Kingdom
Reviewed 4 days ago NEW

Just arrived back from our third trip to the Natura Palace. We were very worried about the reported sickness issues in December, but have to say that our visit was very good and problem free, albeit we took care to always use hand cleanser and wipes. The staff on arrival were brilliant, the cleanliness was very high quality and the...

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Helpful?
8Thank markwilliamson571
HIPOTELSLanzarote, Manager at TUI SENSIMAR Natura Palace & SPA, responded to this review

Dear Guest, Firstly we want to thank you for choosing TUI Sensimar Natura Palace for your recent holiday to Lanzarote and for sharing your experience with us and the readers of Tripadvisor. We thank you for the trust placed in us, as our priority is to offer the best service. Certainly, we are a hotel that receives customers all through...

Doncaster, United Kingdom
Reviewed 5 days ago NEW

From the moment the coach arrived at the hotel a big smile was on my face. We were greeted by Paco and Mika ( hope the name is right ) who made us feel very welcome. Our room was 310 a premium room and it was beautiful, we had a large balcony with full sea view looking over to Fuerteventura....

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Helpful?
5Thank Susan P
HIPOTELSLanzarote, Manager at TUI SENSIMAR Natura Palace & SPA, responded to this review

Dear Guest, Firstly we want to thank you for choosing TUI Sensimar Natura Palace for your recent holiday to Lanzarote and for sharing your experience with us and the readers of Tripadvisor. We thank you for pointing out our service and treatment received by our Staff, which is also one of the many reasons guests choose to return to our...

Reviewed 6 days ago NEWvia mobile

First visit to Lanzarote. Chose this hotel based on reviews and were very pleased with our choice. Agree with others that the room and the bathroom in particular was in need of a refit however that's pretty much all there is to criticise. Beautiful big hotel (we were there at Christmas and particularly enjoyed the tree and lights in the...

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7Thank kentishdorit
HIPOTELSLanzarote, Manager at TUI SENSIMAR Natura Palace & SPA, responded to this review

Dear guest, Thank you so much for sharing your impressions after your family stay at Hipotels Natura Palace Hotel in Playa Blanca. We are pleased to know that your stay at the Hotel has been satisfactory regarding the exceptional location of the gastronomic offer and services received. For us your enjoyment is a success and the sign of a job...

tyne and wear
Reviewed 1 week ago via mobile

Stayed previously and thoroughly enjoyed it (earlier review) After reading the recent reviews we approached this visit with a little trepidation. From now on, we will generally take reviews with a pinch of salt having experienced some of the most unpleasant, in the main, English moaners!! We can only assume their lives must be idyllic at home due to some...

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20Thank balrog44
HIPOTELSLanzarote, Manager at TUI SENSIMAR Natura Palace & SPA, responded to this review

Dear guest, First of all we would like to thank you for choosing TUI Sensimar Natura Palace to spend your holidays. It will be very pleasant for us to know that you had an enjoyable stay and Christmas with us. Your feedback is very important to us and we take note about all comments so we can make the necessary...

Brighouse
Reviewed 1 week ago

Once again we had a fantastic holiday at the Natura Palace The room was spotless ,Food was great fabulous choice and now with a new al a carte restaurant things are really going up market, all the staff are so friendly it really is a fabulous place to holiday This is our 4th visit we just love it John &...

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6Thank John W
HIPOTELSLanzarote, Manager at TUI SENSIMAR Natura Palace & SPA, responded to this review

Dear Mr. John, Thank you for sharing your impressions about the TUI Sensimar Natura Palace Hotel. Your comments are very important for us because they help us to have a better service each day. We are very pleased to know that your stay at the Hotel has been satisfactory regarding the exceptional romos, gastronomic offer and treatment received by our...

Skaka
Reviewed 1 week ago

We stayed at this beautiful hotel over the Christmas period. Yes the room was rather dated but we thoroughly enjoyed ourselves. We enjoyed the food, we always sat in the conservatory outside., the staff were overworked but very polite. We enjoyed the entertainment, the magic show was fantastic. The Abba Tribute was also good. What a laugh the Elvis was....

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4Thank SunshineSkala
HIPOTELSLanzarote, Manager at TUI SENSIMAR Natura Palace & SPA, responded to this review

Dear guest, First of all we would like to thank you for choosing TUI Sensimar Natura Palace to spend your holidays. It will be very pleasant for us to know that you had an enjoyable stay and Christmas with us. Your feedback is very important to us and we take note about all comments so we can make the necessary...

Southampton
Reviewed 1 week ago

We found the Natura Palace a lovely place to stay. We stayed in a premium double room on the top floor. The room was very spacious with a large very comfortable bed and a separate seating area. We had a large sheltered balcony that caught the sun most of the day. We thought there was an excellent choice of food...

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4Thank MrsPSouthampton
HIPOTELSLanzarote, Gerente at TUI SENSIMAR Natura Palace & SPA, responded to this review

Dear guest, First of all we would like to thank you for choosing TUI Sensimar Natura Palace to spend your holidays. It will be very pleasant for us to know that you had an enjoyable stay and New Year Eve with us. Your feedback is very important to us and we take note about all comments so we can make...

Grantham, United Kingdom
Reviewed 1 week ago

Hotel - overall very good Rooms - nice Food - ( make sure you wash hands before and leaving the resturant ) - tasty Location - ideal for walks to Playa Blsnca Entertament - ok Staff - very good Would return again

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6Thank reg1968
HIPOTELSLanzarote, Manager at TUI SENSIMAR Natura Palace & SPA, responded to this review

Dear guest, Thank you so much for sharing your impressions after your stay at TUI Sensimar Natura Palace Hotel in Playa Blanca. We are pleased to know that your stay at the Hotel has been satisfactory regarding the exceptional location of the Hotel, gastronomic offer and treatment received by our Hotel Staff. For us your enjoyment is a success and...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Internet
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff

Additional Information about TUI SENSIMAR Natura Palace & SPA

Address: Urbanizacion Montana Roja, s/n, 35570 Playa Blanca, Lanzarote, Spain (Formerly Hipotels Natura Palace)
Region: Spain > Canary Islands > Lanzarote > Playa Blanca
Price Range: RM552 - RM1,028 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — TUI SENSIMAR Natura Palace & SPA 4*
Number of rooms: 269
Reservation Options:
TripAdvisor is proud to partner with Hotels.com so you can book your TUI SENSIMAR Natura Palace & SPA reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hipotels Natura Palace Hotel Playa Blanca
Hipotels Natura Palace Playa Blanca
TUI SENSIMAR Natura Palace & SPA Lanzarote/Playa Blanca
Hotel Style:
#2 Romantic Hotel in Playa Blanca
#2 Family Hotel in Playa Blanca
#4 Luxury Hotel in Playa Blanca
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Questions & Answers

Here's what travellers have asked, with answers from TUI SENSIMAR Natura Palace & SPA staff and other travellers.
206 questions
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Falkirk, United Kingdom
11 months ago

See all questions (206)

Questions? Get answers from TUI SENSIMAR Natura Palace & SPA staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best sea view rooms High Floor rooms 310-316”
 of 5 bubbles susanpX4792JZ, 11 Jan 2017 | Read review
“Try to get a sea view looking straight across to Fuertventura”
 of 5 bubbles 688JohnW688, 8 Jan 2017 | Read review
“premium doubles are very spacious”
 of 5 bubbles MrsPSouthampton, 7 Jan 2017 | Read review
“Most rooms have a good sea view”
 of 5 bubbles bevans803, 6 Jan 2017 | Read review
“Room reception floor 1026 pool/ sea view not overlooked by other balconies”
 of 5 bubbles beanLondon, 3 Jan 2017 | Read review
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