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TUI SENSIMAR Natura Palace & SPA

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TUI SENSIMAR Natura Palace & SPA
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2,182 Reviews from our TripAdvisor Community

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There are newer reviews for TUI SENSIMAR Natura Palace & SPA
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Showing 1,811: English reviews
Reviewed 6 days ago NEWvia mobile

We have just returned from a 7 night holiday at this hotel. We were very concerned before we went with regards to the sickness bug and tried our best to change hotels All I can say we are glad we didn't succeed to change our hotel. No signs of the virus This is a third stay at this hotel and...

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Helpful?
4Thank Mark B
HIPOTELSLanzarote, Manager at TUI SENSIMAR Natura Palace & SPA, responded to this review

Dear guest, First of all we would like to thank you for choosing TUI Sensimar Natura Palace to spend your holidays. It will be very pleasant for us to know that you had an enjoyable stay with us. Your feedback is very important to us and we take note about all comments so we can make the necessary adjustments in...

Penarth, United Kingdom
Reviewed 6 days ago NEW

Just returned from our seventh visit ?? and as usual we had a great time . It is difficult to find fault with anything at the hotel. A measure of its quality is that whenever we return there has been some sort of an improvement be it an extra restaurant refurbishment a new seating area - the list goes on...

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Helpful?
1Thank bobthesport
HIPOTELSLanzarote, Manager at TUI SENSIMAR Natura Palace & SPA, responded to this review

Dear guest, Thank you so much for sharing your impressions after your stay at TUI Sensimar Natura Palace Hotel in Playa Blanca. We are pleased to know that your stay at the Hotel has been satisfactory regarding the exceptional quiality, improvements that had done and treatment received by our Hotel Staff. For us your enjoyment is a success and the...

Stafford, United Kingdom
Reviewed 6 days ago NEW

Stayed for 1 week in April 16. A nice hotel with friendly staff. Clean hotel with a nice selection in the restaurant. Although at the end of the promenade it's a pleasant walk to the centre. Would definitely stay again.

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Thank Dawnyj47
Cardiff, United Kingdom
Reviewed 1 week ago via mobile

This is our second visit to this hotel and we continue to be impressed by the polite and efficient staff, by the hotel's cleanliness and the quality of the food. The location and views out to see are lovely. Last time we had a "superior" room but our standard room on this visit, with a balcony, is almost as good....

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7Thank Dewi J
Stafford, United Kingdom
Reviewed 1 week ago

We returned yesterday from a ten day holiday at this hotel. We were a little concerned before arrival due to a sickness bug prevalent at the hotel. However, the hotel had installed hand gel machines just inside main restaurant, which we used at all times. I would, however, add that not everyone availed themselves of this prevention measure. During our...

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7Thank Beryl G
Ashbourne, United Kingdom
Reviewed 1 week ago

Just arrived back from our third trip to the Natura Palace. We were very worried about the reported sickness issues in December, but have to say that our visit was very good and problem free, albeit we took care to always use hand cleanser and wipes. The staff on arrival were brilliant, the cleanliness was very high quality and the...

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8Thank markwilliamson571
HIPOTELSLanzarote, Manager at TUI SENSIMAR Natura Palace & SPA, responded to this review

Dear Guest, Firstly we want to thank you for choosing TUI Sensimar Natura Palace for your recent holiday to Lanzarote and for sharing your experience with us and the readers of Tripadvisor. We thank you for the trust placed in us, as our priority is to offer the best service. Certainly, we are a hotel that receives customers all through...

Doncaster, United Kingdom
Reviewed 1 week ago

From the moment the coach arrived at the hotel a big smile was on my face. We were greeted by Paco and Mika ( hope the name is right ) who made us feel very welcome. Our room was 310 a premium room and it was beautiful, we had a large balcony with full sea view looking over to Fuerteventura....

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6Thank Susan P
HIPOTELSLanzarote, Manager at TUI SENSIMAR Natura Palace & SPA, responded to this review

Dear Guest, Firstly we want to thank you for choosing TUI Sensimar Natura Palace for your recent holiday to Lanzarote and for sharing your experience with us and the readers of Tripadvisor. We thank you for pointing out our service and treatment received by our Staff, which is also one of the many reasons guests choose to return to our...

Reviewed 1 week ago via mobile

First visit to Lanzarote. Chose this hotel based on reviews and were very pleased with our choice. Agree with others that the room and the bathroom in particular was in need of a refit however that's pretty much all there is to criticise. Beautiful big hotel (we were there at Christmas and particularly enjoyed the tree and lights in the...

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7Thank kentishdorit
HIPOTELSLanzarote, Manager at TUI SENSIMAR Natura Palace & SPA, responded to this review

Dear guest, Thank you so much for sharing your impressions after your family stay at Hipotels Natura Palace Hotel in Playa Blanca. We are pleased to know that your stay at the Hotel has been satisfactory regarding the exceptional location of the gastronomic offer and services received. For us your enjoyment is a success and the sign of a job...

tyne and wear
Reviewed 2 weeks ago via mobile

Stayed previously and thoroughly enjoyed it (earlier review) After reading the recent reviews we approached this visit with a little trepidation. From now on, we will generally take reviews with a pinch of salt having experienced some of the most unpleasant, in the main, English moaners!! We can only assume their lives must be idyllic at home due to some...

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19Thank balrog44
HIPOTELSLanzarote, Manager at TUI SENSIMAR Natura Palace & SPA, responded to this review

Dear guest, First of all we would like to thank you for choosing TUI Sensimar Natura Palace to spend your holidays. It will be very pleasant for us to know that you had an enjoyable stay and Christmas with us. Your feedback is very important to us and we take note about all comments so we can make the necessary...

Brighouse
Reviewed 2 weeks ago

Once again we had a fantastic holiday at the Natura Palace The room was spotless ,Food was great fabulous choice and now with a new al a carte restaurant things are really going up market, all the staff are so friendly it really is a fabulous place to holiday This is our 4th visit we just love it John &...

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6Thank John W
HIPOTELSLanzarote, Manager at TUI SENSIMAR Natura Palace & SPA, responded to this review

Dear Mr. John, Thank you for sharing your impressions about the TUI Sensimar Natura Palace Hotel. Your comments are very important for us because they help us to have a better service each day. We are very pleased to know that your stay at the Hotel has been satisfactory regarding the exceptional romos, gastronomic offer and treatment received by our...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Internet
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff

Additional Information about TUI SENSIMAR Natura Palace & SPA

Address: Urbanizacion Montana Roja, s/n, 35570 Playa Blanca, Lanzarote, Spain (Formerly Hipotels Natura Palace)
Region: Spain > Canary Islands > Lanzarote > Playa Blanca
Price Range: RM562 - RM928 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — TUI SENSIMAR Natura Palace & SPA 4*
Number of rooms: 269
Reservation Options:
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Also Known As:
Hipotels Natura Palace Hotel Playa Blanca
Hipotels Natura Palace Playa Blanca
TUI SENSIMAR Natura Palace & SPA Lanzarote/Playa Blanca
Hotel Style:
#2 Family Hotel in Playa Blanca
#2 Romantic Hotel in Playa Blanca
#4 Luxury Hotel in Playa Blanca
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Questions & Answers

Here's what travellers have asked, with answers from TUI SENSIMAR Natura Palace & SPA staff and other travellers.
209 questions
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Falkirk, United Kingdom
11 months ago

See all questions (209)

Questions? Get answers from TUI SENSIMAR Natura Palace & SPA staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Third floor looking towards Fuorteventura”
 of 5 bubbles SeamusandJacinta, 21 Jan 2017 | Read review
“The excellent design means all rooms , on its 3 floors, look out to the sea. I personally always ask for a high room.”
 of 5 bubbles grannyhuddersfield, 17 Jan 2017 | Read review
“Avoid the outbuilding part of the hotel.”
  • Bathroom door.
 of 5 bubbles elainew367, 17 Jan 2017 | Read review
“Higher the better”
 of 5 bubbles PJ_from_Bournemouth, 17 Jan 2017 | Read review
“Higher floors in the annex are quiet and restful and most have a wonderful sea view.”
 of 5 bubbles DerbyWanderer, 17 Jan 2017 | Read review
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