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HL Paradise Island

04/06/2017 05/06/2017
1 room 2 adults 0 children
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HL Paradise Island
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2,924 Reviews from our TripAdvisor Community

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Showing 2,312: English reviews
Reviewed 1 April 2015

We were booked into Paradise Island in Playa Blanca, Lanzarote for two weeks but we ended up staying just 3 days! The apartment we were given had a rancid odour (I couldn't even hazard a guess as to what it was), so we complained and to their credit, they moved us to a cleaner room. But this didn't deviate from...

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1Thank Natalie P
Reviewed 1 April 2015

this hotel was nice plenty for children to do especially the water park, had a nice week of warm weather. we do enjoy the beach but was a nice 30 mins walk away,but its nice to have a walk with the all inclusive drinks. although we went all inclusive we ate out everynight as there wasn't much for my partner...

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1Thank steph h
HotelesLopez, Manager at HL Paradise Island, responded to this review

Dear Steph H, First of all we would like to thank you for taking your time into writing this review about your experience here with us at Hl Paradise Island. We are really happy that you enjoyed our facilities and the water park, in our sunny resort. We also like to remind you that we offer our guests a free...

Reviewed 29 March 2015 via mobile

This hotel looks lovely from the photos but it is definitely NOT a 4*! We moved from this hotel after 1 night here - the food 'buffet' was lukewarm with not much variety, rooms were big but cold and not brilliantly maintained. Paint was peeling off the wall and the pool was freezing. Our room was on the second floor...

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1Thank Rhiannon D
HotelesLopez, Manager at HL Paradise Island, responded to this review

Dear Rhiannon D, We appreciate the fact you took the time to write us a review, due to the fact that our customers reviews are an important tool for our improvement day after day. We are sad to know that your stay with us was so short and that our three restaurants were not of your agreement, as they offer...

Reviewed 27 March 2015 via mobile

We arrived home on Monday after our family holiday at paradise island. After reading the reviews before traveling was slightly apprehensive about it. I must now say that I think a lot of the reviews were very unfair to the hotel its food and staff. Firstly the apartments. Ok may have needed a little tlc but we're clean tidy and...

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9Thank crooksfam
HotelesLopez, Manager at HL Paradise Island, responded to this review

Dear crooksfam, Thank you for this 4 star review and for your stay at HL Paradise Island! We are very proud that our service, the staff, the rooms and cleanliness met your expectations. Furthermore we are glad to learn that the variety of food and drinks were to your satisfaction and that you enjoyed all the activities that we offer...

Swadlincote
Reviewed 25 March 2015

This hotel is excellent, very clean, rooms spacious. Staff always ready to help if needed. Food , there is a good selection for all. The entertainment staff really brilliant, they get everyone involved all great fun. Loved the girls they were brill. only one fault I found that beds could be softer but you get used to them.

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3Thank Puline H
HotelesLopez, Manager at HL Paradise Island, responded to this review

Dear Puline H, Thank you for taking the time to write such a complimentary review on your recent stay at our HL Paradise Island. How wonderful to hear that you have fully enjoyed your stay with us from the first warm welcome at the reception over the clean and spacious rooms, the excellent variety of our cuisine and our good...

Reviewed 24 March 2015

We are at the hotel at present, and awaiting a response from Thomas Cook to get moved, we checked in on Sunday night ( 22/3/15 ) at about 2230, we placed the cases in the room then went for a bite to eat, there was little food to be eaten as it was late at night, but what was there...

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7Thank Mick D
HotelesLopez, Manager at HL Paradise Island, responded to this review

Dear Mick D, First of all, we would like to inform you that the food you encountered after 22.30 in the night was cold due to the fact that it is meant to be that way. The restaurant closes at 21.30 and what we do for the guests that arrive after that time from the airport, we prepare cold dishes...

walsal
Reviewed 24 March 2015

dont be put off by the negative reviews as I was prior to travel, I was very apprehesive after reading them, yes the beds are unconfortable ( the sofa beds are better ) and yes the pools are freeeezing cold even the ' heated ' one but it didnt stop the kids going in, the food is great plenty of...

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4Thank angieanddaveyates
HotelesLopez, Manager at HL Paradise Island, responded to this review

Dear angieanddaveyates, Thank you for this lovely review and friendly recommendation of our HL Paradise Island! We are very proud that our service, the water park, the rooms and culinary offerings met your expectations. What a pleasure to hear that you and your entire family had a lovely holiday here! Rest assured that we will address the problem of the...

Neath, United Kingdom
Reviewed 24 March 2015

only arrived back this morning,the hotel has had poor reviews i cant see why. the room we had was very spacious with a good lounge area,kitchen and large bedroom. the choice of food on offer daily was good. the swimming pool area was well equipped with lounges,though on the downside there is a charge for a mattress and the sometimes...

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6Thank keith d
HotelesLopez, Manager at HL Paradise Island, responded to this review

Dear keith d , we thank you very much for your praising words, your detailed review and for your recent stay at HL Paradise Island. We are happy to learn that you have had a fantastic time and an excellent stay at our hotel. We are very glad that you have enjoyed the variety of food and drinks and all...

manchester
Reviewed 23 March 2015

Just back from a week at the paradise and firstly ive got to say i have no idea were the negative comments co e from about this hotel.it wos spotless,the rooms were clean and smart,the staff were brilliant especially alberto in the night bar,always smiling and polite,the thomas cook team were jolly and made a point of speaking to everyone...

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5Thank maggiedubbs
HotelesLopez, Manager at HL Paradise Island, responded to this review

Dear maggiedubbs, Thank you for this lovely review and friendly recommendation of our HL Paradise Island! We are very proud that our service, the staff, the rooms and culinary offerings met your expectations. What a pleasure to hear that you and your entire family had a lovely holiday here! Thank you for your lovely review and we hope to have...

Reviewed 23 March 2015 via mobile

Food was absolutely brilliant different choice every night and was lovely. Rooms were clean an had everything you needed. Staff were all really nice. Can not fault this hotel at all and will go back. Everyone ignore these bad reviews some people just enjoy moaning nothing better to do. Brilliant place had a great time!!!

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12Thank Melissa R
HotelesLopez, Manager at HL Paradise Island, responded to this review

Dear Melissa R, we thank you very much for your review on tripadvisor and for your stay at Paradise Island. We are very glad that we could meet your expectations of a fantastic holiday. We are very happy to learn that our spacious and clean rooms were to your liking and our food and different buffets to your taste. Moreover...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free Internet
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Tennis Court
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The hotel is situated in a slightly elevated location at the edge of the village Playa Blanca, approx. 1500 mtrs from the beach and approx. 2000 mtrs from the village centre with it’s bars, restaurants and shops. A free bus shuttle service to the Playa Dorada beach is arranged several times a day. The hotel consists of 290 modern apartments (renovated 2015/16) which are allocated in two story apartments. The main building offers a lobby with reception, bar and TV corner. It also offers three restaurants - an international, an Asian and an Italian one. The facilities includes as well a mini market, a pool bar, a gym and a disco. In the well kept gardens you will find 4 swimming pools (one of them heated 01/11-30/04) and a sun terrace with sun beds and umbrellas (free of charge). Pool towels will be provided against a small deposit. The water park “Dino Park”, which is opened daily, is attached to the hotel. ... more   less 

Additional Information about HL Paradise Island

Address: Urbanizacion Montana Roja, P-28, 35570 Playa Blanca, Lanzarote, Spain
Region: Spain > Canary Islands > Lanzarote > Playa Blanca
Price Range: RM597 - RM1,083 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — HL Paradise Island 3*
Number of rooms: 290
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Cancelon, TripOnline SA and HotelQuickly so you can book your HL Paradise Island reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Aparthotel Paradise Island Hotel Playa Blanca
Paradise Island Lanzarote
Aparthotel Paradise Island Playa Blanca
Paradise Island Playa Blanca
HL Paradise Island Lanzarote/Playa Blanca
Hotel Style:
#9 Top resorts Hotel in Playa Blanca
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Questions & Answers

Here's what travellers have asked, with answers from HL Paradise Island staff and other travellers.
654 questions
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Llandudno, United Kingdom
over a year ago

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Questions? Get answers from HL Paradise Island staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you are older or have mobility issues, ask for a ground floor apartment when booking”
121janettew, 23 May 2017 | Read review
“If you like it quiet at night, choose a room far away from the nighttime entertainment”
juliehX523RC, 19 May 2017 | Read review
“away from the sewerage plant and rooftop disco area”
bigstu2804, 18 May 2017 | Read review
“All rooms well sited”
bribulle, 17 May 2017 | Read review
“the rooms by water park are quiet shadier but no noise and near everything”
937kelliew, 13 May 2017 | Read review
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