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The Westleton Crown

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The Street, Westleton IP17 3AD England
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Traveller (189)
Room & Suite (54)
Dining (43)
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About

Location
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Service
Value
The Westleton Crown is a traditional Coaching Inn with origins extending back as far as the 12th Century. It retains the character and rustic charm of its heritage whilst offering guests the sophistication and comforts of contemporary living. With its quietly cracking log fires and real ales through to the 34 newly refurbished, stylish, comfortable bedrooms and imaginative menus we are sure that you will enjoy every part of your experience at The Westleton Crown.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Bar / lounge
Board games / puzzles
Pets Allowed ( Dog / Pet Friendly )
Baggage storage
Newspaper
24-hour front desk
Street parking
Wifi
Restaurant
Breakfast in the room
Complimentary instant cofffee
Non-smoking hotel
Outdoor furniture
Shoeshine
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Room features
Room service
VIP room facilities
Wake-up service / alarm clock
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Historic Hotel
Languages Spoken
English
1101Reviews9Q+A100Room tips
Traveller rating
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Popular mentions
wyf0 wrote a review 7 Jun
Watford, United Kingdom29 contributions9 helpful votes
This trip was very much looked forward to as it was rearranged 3 times from our anniversary in December due to covid 19 lockdowns. The staff did a great job in rescheduling our booking and keeping us informed. This was a dinner B&B special offer. Accommodation: Our room was small however it was very clean with modern decor and furnishings and a comfy bed. We had an issue with the glass shower screen in the bathroom which had no rubber seal along the bottom. We didn’t notice this until we took a shower and the water ran off the screen and flooded the floor. We mopped this up with towels as it was slippery and informed the front desk and asked for it to be fixed. The lady on duty organised some fresh towels and said she would try and find a seal and ensure it was fixed and remove the wet towels. On return from dinner however this wasn’t done. The next morning there was no hot water for a shower and no explanation or apology when we informed the desk. Food: For dinner we both had starters which were good. I had fish and chips which was excellent in both quality and quantity. My husband made the mistake of having the lamb which was a small portion on a small plate in comparison to mine and he felt the lamb was not of good quality. We did not have desserts Breakfast was very good even if the service was quite slow. The staff were generally very friendly and keen to please. The location was a long drive for us but generally worth the 6 month wait to stay at the Crown. One could think as we were only staying the one night there was no urgency to rectify the shower/hot water issues. Had it not been for these issues this would have been a very nice stay. Having travelled extensively and stayed in many different standards of hotel it’s how these customer issues are managed by the staff that make all the difference to ones impressions.
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Date of stay: June 2021
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Room Tip: Don’t book a room within the main building - ask for one of the rooms further away from the...
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primroseharry wrote a review May 2021
Suffolk, United Kingdom2 contributions
Two night stay disappointing No one on reception despite arriving at check in time of day, member of kitchen staff who did walk in made no effort to help us or call someone. Room not as website description dark and gloomy, not value for money. Communal garden could be nice, although dogs should not be allowed to use as toilet area Dining room very pleasant however table dirty from previous night service, cups arrived unclean from dishwasher. Second night spoilt by gas problem, I understand this was totally beyond hotel control (resulted in no hot water before checking out next day) however no attempt made to inform us of situation. Only contact was 10 minutes before a dinner reservation when told we would have to make our own plans as not serving any meals, no mention of lack of hot water. staff communication and training sadly lacking.
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Date of stay: May 2021Trip type: Travelled as a couple
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TotesMagrotes wrote a review Nov 2020
Norwich, United Kingdom84 contributions38 helpful votes
We stayed one night at the Crown and were very well looked after. The room was lovely, dinner excellent and good selection of wines. The one thing that is most obvious at The Crown is its staff - they clearly get on well and have a great respect for each other and that shows. They are all very cheerful and attentive. We would most definitely recommend.
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Date of stay: November 2020
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Response from Benjamin Foxcroft, General Manager at The Westleton Crown
Responded 14 Dec 2020
Good Afternoon TotesMagrotes, thank you very much for your kind words, we work hard on engaging our team and ensuring the guest experience is delivered consistently. We look forward to seeing you again soon.
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Jeni M wrote a review Nov 2020
Bristol, United Kingdom9 contributions2 helpful votes
What a wonderful place and the first time back to this part of the country in 15 years. The staff without exception are kind, helpful and nothing is too much trouble. So sad that they will have to close tomorrow but hopeful they can recover for a buzzing and profitable Christmas. Thanks for a lovely stay and wish you all the very best. Will return!
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Date of stay: November 2020Trip type: Travelled with family
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Response from Benjamin Foxcroft, General Manager at The Westleton Crown
Responded 14 Dec 2020
Good Afternoon Jenimilsom, Thank you for your lovely words, we are thrilled after being away for 15 years you have come back to the Westleton Crown. We have now reopened and are busy preparing for Christmas, we look forward to seeing you again very soon,
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Jane Goodyer wrote a review Nov 2020
Cambridge, United Kingdom4 contributions2 helpful votes
We have stayed twice recently at the Westleton Crown located between Southwold, Dunwich and Aldborough. It is a great location for a few days by the coast. Dog friendly. Great food and service, relaxed atmosphere, nice bar. The staff are friendly and helpful (thanks particularly to Rosie for your cheerful help). A delightful stay and a hotel we highly recommend.
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Date of stay: November 2020Trip type: Travelled as a couple
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Response from Benjamin Foxcroft, General Manager at The Westleton Crown
Responded 14 Dec 2020
Good Afternoon Janegoodyer, Great to hear you had a delightful stay and you are correct, Rosie is a wonderful team member! We look forward to seeing you again for wonderful food, great service and long walks along the beach.
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PRICE RANGE
US$121 - US$175 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the westleton crown hotel southwold, westleton crown southwold, westleton crown hotel southwold
LOCATION
United KingdomEnglandEast AngliaSuffolkWestleton
NUMBER OF ROOMS
34
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Frequently Asked Questions about The Westleton Crown
Which popular attractions are close to The Westleton Crown?
Nearby attractions include Leiston Film Theatre (6.6 km), RSPB Minsmere (3.5 km), and Dunwich Heath and Beach (3.0 km).
What are some of the property amenities at The Westleton Crown?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at The Westleton Crown?
Guests can enjoy an on-site restaurant, a lounge, and free instant coffee during their stay.
Is parking available at The Westleton Crown?
Yes, free parking and street parking are available to guests.
What are some restaurants close to The Westleton Crown?
Conveniently located restaurants include The Parrot and Punchbowl, The Queen's Head, and Dingle Hill Tearooms.
Is The Westleton Crown located near the city centre?
Yes, it is 0.1 km away from the centre of Westleton.
Are pets allowed at The Westleton Crown?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to The Westleton Crown?
Many travellers enjoy visiting St Peter, Wenhaston (6.7 km).
Is The Westleton Crown accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.