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09/07/2017 10/07/2017
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    Bannatyne Hotel - Charlton House

    Charlton Road, Shepton Mallet BA4 4PR, England
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    Best prices for your stay
    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$186
          US$181
          US$186
          US$181
          Traveller (388)
          Room & Suite (230)
          Dining (39)
          Overview
          • Excellent62%
          • Very good24%
          • Average10%
          • Poor3%
          • Terrible1%
          Travellers talk about
          “spa break” (79 reviews)
          Free Wifi
          Free Parking
          Breakfast included
          Pool
          Non-Smoking Rooms
          Restaurant
          Room Service
          Suites
          Fitness centre
          Wheelchair Access
          Meeting Rooms
          Laundry Service
          Tennis Court
          Private Balcony
          4.0 Star Hotel
          All hotel details
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          Rooms
          9 Jul10 Jul
          |
          1 room, 2 adults, 0 children
          Standard Room

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          Standard Room

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          Write a Review
          Reviews (949)
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          There are newer reviews for Bannatyne Hotel - Charlton House See the most recent reviews

          271 - 275 of 946 reviews

          Reviewed 5 October 2015 via mobile

          My husband and I stayed here this weekend and we were amazed! We both came away very relaxed. Everything was very well organised. We stayed in the orchard room which was just amazing and very well equipped with everything you need for a stay and...More

          Thank alt2007
          Response from BannatyneCH, Guest Relations Manager at Bannatyne Hotel - Charlton HouseResponded 15 October 2015

          Dear alt2007, Thank you for awarding us five stars. Customer satisfaction is really important to us so I was delighted to pass your feedback on to the team. Thank you for recommending us, we look forward to welcoming you back to Charlton House, Kind Regards,...More

          Reviewed 28 September 2015

          This is a grubby old house with dirty, scuffed walls, dusty corners, wonky pictures and damp. The communal rooms furniture is tired and stained, paint is peeling in most rooms, I know they are going for the shabby chic look but more chic and less...More

          1  Thank Sandy6197
          Response from BannatyneCH, Guest Relations Manager at Bannatyne Hotel - Charlton HouseResponded 21 October 2015

          Dear Sandy6197, Thank you for taking the time to post a review. I am sorry that you were not happy with your room. We have 28 individual rooms and had we not been fully booked we would have been very happy to change your room....More

          Reviewed 28 September 2015

          Good location,lovely grounds. Restaurant functional but not inspired for dinner,but breakfast good. Public areas quite attractive. Meeting room very spacious and escape to garden as well. Convenient for Castle Cary station. Beautiful part of the world. Rooms in gardens very well done.

          Thank player296
          Response from BannatyneCH, General Manager at Bannatyne Hotel - Charlton HouseResponded 29 September 2015

          Dear player296, Thank you for taking the time to post a review. We appreciate your feed back and hope that you will come and visit us again soon, Kind Regards, Sakis Dinas.

          Reviewed 25 September 2015

          Lovely hotel. Be careful of the set deal you may have. They will charge you over and above for restaurant food and drinks and water. For example. £8 per desert. Plus a supplement of £3. Water on the table £4More

          2  Thank October14th
          Response from BannatyneCH, General Manager at Bannatyne Hotel - Charlton HouseResponded 30 September 2015

          Dear October14th, I was very disappointed to see your review. Your package clearly states a two course dinner is included, you may choose any two courses. We consider our Spa Breaks to be amazing value, It clearly states on our menu the price for an...More

          Reviewed 19 September 2015

          First impressions are always important and the lovely warm welcome from Megan on arrival got us off on the right foot. We had a wonderful room that was certainly quirky but huge and very comfortable and a bathroom that was almost as big as our...More

          Thank Grampy_11
          Response from BannatyneCH, General Manager at Bannatyne Hotel - Charlton HouseResponded 2 October 2015

          Dear Grampy_11, Thank you for taking the time to post a review. I was very pleased to see that you enjoyed your stay at Charlton House. Customer service is important to us, the team were pleased with your feedback. I do hope you will come...More

          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Room Service
          • Free Parking
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Pool
          • Breakfast included
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Room Service
          • Free Parking
          • Meeting Rooms
          • Breakfast included
          • Laundry Service
          • Banquet Room
          • Things to do
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Pool
          • Tennis Court
          Details
          • Price range
          • US$102 - US$304 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Room types
          • Suites ,
          • Non-Smoking Rooms
          • Number of rooms
          • 28
          • Reservation Options
          • TripAdvisor is proud to partner with Hotels.com, Expedia, Priceline, Hotwire, Booking.com, Travelocity, Orbitz, Cheap Tickets, HRS and Hotel.de so you can book your Bannatyne Hotel - Charlton House reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United Kingdom >
          • England >
          • Somerset >
          • Shepton Mallet
          • Also Known As
          • Bannatyne`s Charlton House Hotel Shepton Mallet ,
          • Charlton Hotel Shepton Mallet
          Add Photo Photos
          Traveller (388)
          Room & Suite (230)
          Dining (39)
          Pool & Beach (6)
          Hotel & Grounds (332)
          Bathroom (17)
          Family and Play Areas (1)
          Nearby
          Sumach House
          5.27 km away
           
          Nearby Restaurants
          Poachers Pocket
          224 reviews
          1.59 km away
          Whitstone's Traditional Fish and Chips
          288 reviews
          .76 km away
          The Hive
          42 reviews
          1.54 km away
          Shepton Brasserie
          48 reviews
          1.56 km away
          Nearby Attractions
          Kilver Court Gardens
          193 reviews
          .96 km away
          My Coffee Stop
          20 reviews
          1.58 km away
          One Craft Gallery
          9 reviews
          1.59 km away
          Bannatyne Health Club & Spa - Charlton House
          120 reviews
          .01 km away
          Questions & AnswersAsk a question
          Cjryeovil
          Hi, does anyone know if you can have lunch in the spa area, or can you have lunch in the main lounge in spa dressing gowns? Thanks
          10 April 2017|
          Answer
          Response from Enquiries C |
          Hi. Yes of course you can go into the restaurant in your robes. you can also eat in the lounge areas or on our terrace in the garden. Kind regards Sam
          0
          Votes
          Cjryeovil
          Hi, does anyone know if you can have lunch in the spa area, or can you have lunch in the main lounge in spa dressing gowns? Thanks
          10 April 2017|
          Answer Show all 3 answers
          Response from fiveprimes | Reviewed this property |
          It is not possible to eat in the spa it's far too small. It is however possible to go into the lounge in your robes. Very nice treatments and the food is very good.
          0
          Votes
          nikibluesky
          Hi there , would it be realistic to get the train to Castle Cary and a taxi from there to the hotel?
          12 January 2017|
          Answer Show all 7 answers
          Response from BannatyneCH | Property representative |
          Hello nikibluesky Castle Cary is very close to the hotel and a maximum of 15 minutes drive by taxi. There is generally good level of Taxi availability outside the station but if you prefer to go safe give us a call and we... More
          2
          Votes
          Room Tips
          "Rooms at the rear have nice views of the garden"
          Read review
          "upgrade to the deluxe for an extra £30. It was worth it."
          Read review
          "Wi fi not always easy to access. Certain parts of the hotel not easily accessible if mobility impaired."
          Read review
          "Room 14 has a wee patio and separate access. Very nice"
          Read review
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