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Britannia Hotel Newcastle Airport

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Britannia Hotel Newcastle Airport
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996 Reviews from our TripAdvisor Community

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Showing 984: English reviews
Durham, United Kingdom
Reviewed yesterday NEW

We had an early flight in January and were concerned that the roads might be bad so we booked the Britannia Hotel on a stay and fly package. We parked in the very large car park and checked in at reception with a very pleasant young lady who told us about the hotel and facilities. Our room on the first...

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Helpful?
Thank lyndy_11
Paisley, Scotland
Reviewed 3 days ago NEW

We went with Caledonian travel on a "package" weekend because we wanted to see the Beamish museum. We had read some unfavourable things about the hotel so were a bit worried but everything was fine. The food was not extraordinary in any way but given the price it was, as I said above, acceptable. The staff were courteous, the room...

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Helpful?
Thank nang123
NewcManager716, Manager at Britannia Hotel Newcastle Airport, responded to this review

Dear nang123, Thank you for your comments, we are so happy the hotel met your needs. We trust you enjoyed the excursion to Beamish museum and hope you will visit again soon to see more of our beautiful area. Kind regards, Dean Routledge Operations Manager

Reviewed 4 days ago NEWvia mobile

Dear Sir/Madam, I had received very mixed reviews about this establishment before staying. That being said, I was pleasantly surprised by the kind staff, tasty cuisine, and moderate accommodation. Cleanliness is a quite a big deal for me personally and frankly I don't think the Brittania is clean enough. Sorry. The glassware and cutlery were particularly dirty and sticky, in...

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Helpful?
1Thank Samuel N
NewcManager716, Manager at Britannia Hotel Newcastle Airport, responded to this review

Dear Samuel N, Thank you for your feedback, we are disappointed with your comments regarding cleanliness and can assure you these will be addressed with the Managers in our meeting this week so they can take corrective action. We do hope to welcome you again in the future Kind regards, Dean Routledge Operations Manager

Peebles, United Kingdom
Reviewed 4 days ago NEW

This hotel has greatly improved over the years , the reception staff are first class friendly and helpful as is the manager it is a three star hotel but ideal for the airport approx 7-8 mins walk from the airport , the bar food is very good and also the restaurant has greatly improved , in the end a very...

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Helpful?
Thank deulas
NewcManager716, Manager at Britannia Hotel Newcastle Airport, responded to this review

Dear deulas, Thank you for your positive feedback, we are so pleased you have noticed the changes and improvements. We look forward to welcoming you again soon. Kind regards, Dean Routledge Operations Manager

Stockton-on-Tees, United Kingdom
Reviewed 4 days ago NEW

You take it as you find it - some trepidation about staying here but was pleasantly surprised. Friendly and efficient staff. Clean and tidy. Room same size as many hotels. Price with three nights parking was extremely reasonable. Will use again if have an early morning flight as saved the best part of 2 hours driving time.

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Helpful?
Thank Oldrugbyref
NewcManager716, Manager at Britannia Hotel Newcastle Airport, responded to this review

Dear Oldrugbyref, Thanks for your feedback, we are so pleased the hotel met your requirements and you found our team to be friendly and efficient. We look forward to welcoming you again next time Kind regards, Dean Routledge Operations Manager

Reviewed 1 week ago via mobile

Stayed here on the second of January for one evening, upon arrival check in was straight forward and we proceeded to our room, room ticked the box for us as only needed a bed for the night as had early flights in the morning and was only a stones throw from the airport, the inclusion of a weeks car parking...

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Helpful?
Thank Allan B
NewcManager716, Manager at Britannia Hotel Newcastle Airport, responded to this review

Dear Allan B, Thanks for your feedback, we are really pleased you found the hotel met your requirements and we look forward to welcoming you next time you are in the area regards, Dean Routledge Operations Manager

Reviewed 1 week ago via mobile

Do not stay at this hotel. Stayed overnight before early morning flight, very pleased to have not booked for any longer. The room was small, dirty and smelly. The bathroom was the worst which the photos show and there was no hot water for a shower in the disgusting bathroom.

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Helpful?
Thank Nichola G
NewcManager716, Manager at Britannia Hotel Newcastle Airport, responded to this review

Dear Nichola G, Thank you for your comments, we are disappointed you weren't satisfied with the hotel. We do hope you mentioned the lack of hot water to a member of the team, whilst we haven't had problems our maintenance team would have been assigned to investigate this issue immediately to ensure it was resolved for you. Please accept our...

Reviewed 1 week ago via mobile

Bar staff really lovely really friendly made us feel comftable The lad. dan is a really nice lad and the lady with the blonde bob who was working with him she is lovely to very friendly Always smiling always happy conversation we like coming here and enjoying the get away

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Helpful?
Thank martyhawdon
NewcManager716, Manager at Britannia Hotel Newcastle Airport, responded to this review

Dear martyhawdon, Thanks for your feedback, Daniel & Lindsay will be so pleased with your kind words. We look forward to welcoming you again soon Kind regards, Dean Routledge Operations Manager

Reviewed 1 week ago

We booked by Holiday Extras for overnight stay with parking before our flight. We also took offer of 3 course meal, unfortunately the food was appalling. Starter was scotch broth which you could have stood a spoon in followed by a minute rump steak which was cooked to the limit my husband had fish and that was so dry it...

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Helpful?
Thank Albert S
NewcManager716, Manager at Britannia Hotel Newcastle Airport, responded to this review

Dear Albert S, Thank you for your feedback, as mentioned in our email to you we are very sorry that you weren't happy with the meal during your stay. Our duty managers are on hand should you need any assistance. He/she would have been able to offer replacement meals of have something else cooked for you to ensure you left...

Reviewed 2 weeks ago

Stayed here for 1 night prior to earlyish flight on xmas eve, very warm welcome, lovely clean warm room, friendly staff, for what we paid for 1 night plus a weeks parking this was definitely value for money, had dinner in restaurant which was nice then a few drinks in bar both had friendly efficient service, will definitely use this...

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Helpful?
Thank wends m

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
The Britannia Newcastle Airport Hotel is situated next to Newcastle International Airport and is within easy walking distance of the terminal, only 7 miles from Newcastle City Centre. ... more   less 

Additional Information about Britannia Hotel Newcastle Airport

Address: Woolsington | Ponteland, Woolsington, Newcastle upon Tyne NE13 8DJ, England
Region: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne > Woolsington
Price Range: RM181 - RM484 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Britannia Hotel Newcastle Airport 3*
Number of rooms: 105
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Also Known As:
Britannia Hotel Newcastle Upon Tyne
Britannia Hotel Newcastle Airport Newcastle Upon Tyne
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Here's what travellers have asked, with answers from Britannia Hotel Newcastle Airport staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on the ground floor and slept with the window open (facing the car park) but all was quiet.”
 of 5 bubbles nang123, 17 Jan 2017 | Read review
“rooms good dining not.”
 of 5 bubbles alberts899, 7 Jan 2017 | Read review
“Budget rooms”
 of 5 bubbles dy45, 29 Dec 2016 | Read review
“I was pleased to be on ground floor.”
 of 5 bubbles 263suzannew, 27 Nov 2016 | Read review
“"Don't go."”
 of 5 bubbles StuNewcastle, 14 Nov 2016 | Read review
5 of 5
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