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The Island Hotel

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#2 of 38 Hotels in Gouves
Certificate of Excellence
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1 room 2 adults 0 children
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The Island Hotel
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1,762 Reviews from our TripAdvisor Community

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Showing 1,468: English reviews
Bristol, United Kingdom
Reviewed 16 December 2016

Been back a few times and each year has been better than the last. The hotel is always looking to improve, be that in their food or their service to the holiday maker. Pros The rooms are all well furnished, the beds are to die for! The cleaning staff do a brilliant job and are in every day The restaurants...

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Helpful?
4Thank tsioda
The_GDM_Island_Hotel, General Manager at The Island Hotel, responded to this review

Dear Tsioda, We can’t thank you enough for your amazing words! We are so happy to receive such a good review, especially from a returning guest. As you said we are always trying to improve and the feedback from you, our valued guest, is very important to us. Your kind comment about the food is duly noted and you will...

Sligo, Ireland
Reviewed 9 December 2016

Stayed here for a week in September 2016, world class hotel. We booked a Duplex with a shared pool, which was lovely..loads of space. Very clean hot, most of the staff were amazing. The food is the only let down for me, it was just a little bland and uninspiring. However there is no shortage of it. I loved how...

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Helpful?
1Thank JohnnyC2017
The_GDM_Island_Hotel, General Manager at The Island Hotel, responded to this review

Dear JohnnyC2017, Thank you for your kind words for our staff, the premises and the philosophy of our hotel. We really do our best to provide a “world class” accommodation of relaxation and leisure. In regard with your kind comment about the creativity of our cuisine, rest assured that during your next visit, we wil do our best to surprise...

San Diego, California
Reviewed 15 November 2016

This hotel has it all. From professionally trained staff to great amenities and entertainment.5 restaurants to chose from, 280 contemporaneous furnished rooms, 5 pools, private beach just across the street. This is an adult only resort and is worth every penny you spend for the vacation.

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Helpful?
2Thank Rodica C
The_GDM_Island_Hotel, General Manager at The Island Hotel, responded to this review

Dear Rodica C, Thank you for your wonderful review. We are glad that we met all your expectations during your stay at The Island Hotel. We are looking forward to accommodate you again in the future and to offer you another memorable holiday! Warm regards, Katja Kemmeren & Team

Bedfordshire, United Kingdom
Reviewed 11 November 2016 via mobile

I took my mum to Crete for a holiday as she deserved a treat. We stayed at The Island Hotel in Gouves from 18th Sept - 26th Sept. From the moment we walked in we were blown away. The decor, the staff, the environment,the ambience everything was just brilliant. I couldn't rate the staff anymore they are all helpful and...

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4Thank PammyK87
The_GDM_Island_Hotel, General Manager at The Island Hotel, responded to this review

Dear PammyK87, Thank you for this wonderful review! We were delighted to have you at The Island Hotel and are thrilled to hear that you had an enjoyable experience together with your mum. Thank you for mentioning our staff, I will happily pass on your compliments. We are so glad that you were able to make lasting memories with your...

London, England, United Kingdom
Reviewed 8 November 2016

We came to The Island Hotel on Sep 15th 2016 for 1 week, this was our first holiday without the kiddies so wanted somewhere adults only, and for just peace and pure relaxation, you cannot fault this hotel, or the staff especially Aj who organised the no pressure activities. It was utter bliss, the beach and sea were just beautiful...

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3Thank Katie D
The_GDM_Island_Hotel, General Manager at The Island Hotel, responded to this review

Dear Katie D, We are extremely pleased to hear that you enjoyed your stay at The Island Hotel. Your blissful experience is an encouragement in our pursuit of making each stay a memorable one. Especially your comments about peace, pure relaxation and no pressure activities confirm to us that we should continue. We are looking forward to welcoming you again...

Shrewsbury, United Kingdom
Reviewed 3 November 2016

Stayed end of September 2016 on a half board basis, could not fault the hotel, everywhere was spotless. The location was peaceful apart from incoming planes overhead but they were high enough not to spoil the peace. The beach was across a very quiet road but the shallow gently sloping beach into the warm Cretian sea was lovely, with free...

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Helpful?
1Thank Barbara D
The_GDM_Island_Hotel, General Manager at The Island Hotel, responded to this review

Dear Barbara D, We are very glad that you found everything to your liking and we thank you for your kind review. Especially your comment that normally you do not go back to visit the same hotel twice, but will do so in our case, is a big compliment! Please do visit us again in the future, we would love...

Reviewed 2 November 2016 via mobile

I stayed here for two weeks with my partner in October, we were there until the hotel closed on October 18th. Whilst the hotel is lovely and modern, the kitchen buffet restaurant really lets the place down. My feeling about this is mainly due to a fall I had at breakfast. There was food spilt on the floor and I...

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Helpful?
1Thank Bethaney P
The_GDM_Island_Hotel, General Manager at The Island Hotel, responded to this review

Dear Bethaney P, Thank you for sharing your experience and we hope that you are very well. We have taken notes of all your kind comments about the Kitchen and the shower. Rest assured that we will work on them. We are sorry that your holiday experience took such a negative turn with this incident. Please visit us again anytime...

hartlepool
Reviewed 1 November 2016 via mobile

Hotel is fantastic, different pool areas are great, the room was spotless,the beach is on the doorstep, food is outstanding lots of choice and different themes. The staff were friendly and helpful, Both myself and my wife had a fantastic romantic holiday and would love to return soon.

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Helpful?
Thank DaveTaylor33
The_GDM_Island_Hotel, General Manager at The Island Hotel, responded to this review

DaveTaylor33, Many thanks for taking the time to review your recent stay with us and what a wonderful review! It is a pleasure to know that you had a fantastic holiday. Our hotel is ideally suited for romantic holidays. We look forward to sharing your kind words with all the team and hope we are able to welcoming you again...

Basildon, United Kingdom
Reviewed 24 October 2016

Fantastic place,people,location,service,food,hotel could not ask for more, thankyou. Walked the coast everyday weather was great, little train good, total experience fantastic, would recommend to all, the sea was warm also.

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Thank joy w
The_GDM_Island_Hotel, General Manager at The Island Hotel, responded to this review

Dear joy w, Thank you so much for your amazing review! A fully satisfied guest is the best award we can receive. We are very glad that you enjoyed our hotel, the people, the services and everything in general. Rest assured that your next experience with us will be at least as «fantastic». Best Wishes, Katja Kemmeren & Team

READING
Reviewed 22 October 2016

We have visited The Island several times, and always loved it. The staff are exceptional and really make it feel like 'coming home'. The food was even better this year, and the infinity pool is an absolute winner. The sea is only across the road and in October is still warm enough for a swim. For a total relax in...

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Helpful?
Thank ALIF23
The_GDM_Island_Hotel, General Manager at The Island Hotel, responded to this review

Dear ALIF23, Thank you very much for taking the time to write your review! I am very glad that you loved your stay at The Island Hotel and I will surely pass on your compliments to our staff. We are always in the process of developing and refining our dishes and it gives us great satisfaction when our valued returning...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Beachfront
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about The Island Hotel

Address: Vlihadas Street | Kato Gouves, Gouves, Crete 700 14, Greece (Formerly Pantheon Palace Beach Hotel)
Region: Greece > Crete > Heraklion Prefecture > Gouves
Price Range: RM478 - RM1,063 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Island Hotel 4*
Number of rooms: 298
Reservation Options:
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Also Known As:
Pantheon Palace Beach Gouves
Hotel Pantheon Palace Beach
The Island Hotel Gouves, Crete, Greece
Hotel Style:
#2 On the Beach Hotel in Gouves
#2 Luxury Hotel in Gouves
#2 Spa Hotel in Gouves
#2 Romantic Hotel in Gouves
#3 Family Hotel in Gouves
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Questions & Answers

Here's what travellers have asked, with answers from The Island Hotel staff and other travellers.
157 questions
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Questions? Get answers from The Island Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all of them are great, just a little walk from the front desk.”
 of 5 bubbles rodicac395, 15 Nov 2016 | Read review
“We had a sea view room with a massive balcony.”
 of 5 bubbles 281barbarad, 3 Nov 2016 | Read review
“Sea view rooms best”
 of 5 bubbles joyw878, 24 Oct 2016 | Read review
“There is a wide variety of rooms available. With many stairs around if you have any mobility issues ask to be near the main building”
 of 5 bubbles ALIF23, 22 Oct 2016 | Read review
“We had a room towards the rear of the Hotel, not a problem!! great relaxing pool area”
 of 5 bubbles duzzer66, 21 Oct 2016 | Read review
5 of 5