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Grand Mercure Puka Park Resort

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Traveller (203)
Room & Suite (62)
Dining (15)
Overview
  • Excellent42%
  • Very good34%
  • Average15%
  • Poor6%
  • Terrible3%
Travellers talk about
“puka park resort”(52 reviews)
“golf cart”(25 reviews)
“main building”(27 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
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Rooms
30 Jul31 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (838)
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774 results
Traveller rating
318
256
121
53
26
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Time of year
LanguageEnglish
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318
256
121
53
26
Show reviews that mention
All reviewspuka park resortgolf cartmain buildingmiha restaurantsteep hilltree houserestaurant staffunderfloor heatingnative bushbreakfast and dinnersurrounded by treesbush settingtennis courtsbird lifenew zealandcoromandel peninsulaspa pool
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1 - 5 of 774 reviews
Reviewed 6 days ago via mobile

Perfect gateway in lovely beautiful place. The room was nice, clean and comfy. Staff was very helpful, professional and just nice, especially restaurant staff. The Food was amazing. Overall - Great experience.

1  Thank AlinaNZ
Response from AccorVacationClub, Manager at Grand Mercure Puka Park ResortResponded 3 days ago

Dear Alina, Thank you for taking the time to provide feedback on your recent stay at Puka Park. I have let the team know that you had a great time and were appreciative of their service. I hope we see you again soon regards Andrea

Reviewed 1 week ago

The small cabin did not appear a cosy place for a winter stay other than the small size of the room. The quite stark modern styling while very attractive was more appropriate for summer beach accomodation. However an efficient heat pump and underfloor heating in...More

1  Thank whakaari
Response from AccorVacationClub, Manager at Grand Mercure Puka Park ResortResponded 3 days ago

Dear Whakaari, Thank you for taking the time to provide your feedback regarding your recent stay. It was nice to hear that you enjoyed the in room heating which does make the room very cozy. The setting amongst the trees does mean that we aren't...More

Reviewed 1 week ago

Had a fantastic time here during our stay. The accommodation was comfortable, quiet and private. The amenities within our suite accomodation fantastic too - we had an upgrade, and we enjoyed the space and the luxury of the suite. Underfloor heating and a large bath,...More

1  Thank Samantha J
Response from AccorVacationClub, Manager at Grand Mercure Puka Park ResortResponded 3 days ago

Dear Samantha, Thank you for taking the time to provide your fabulous feedback regarding your recent stay with us. We are very happy to hear you enjoyed your stay and that you enjoyed the comfort of the chalet you stayed in. Our team take pride...More

Reviewed 1 week ago via mobile

We’ve just been for a 3 day break on a Grab One deal which included breakfast. We are also Accor Plus members and so received other benefits. This is a quality place to stay and the Tawa treetop chalet we stayed in had high quality...More

Thank Anita G
Response from AccorVacationClub, Manager at Grand Mercure Puka Park ResortResponded 3 days ago

Dear Anita, Thank you for taking the time to provide feedback regarding your recent stay with us. I love that you made the walk to your room a challenge to be met! Peter is a very new addition to our team and we are very...More

Reviewed 1 week ago

Visited this resort during last May with family. Beautiful resort set in a pristine natural ambience, cute little chalets overlooking lush green surroundings. Quite relaxing stay and friendly staff. Beautiful beach in 10 minutes walking distance. Ideal for romantic getaways! Would love to visit again.More

Thank Anu-Anu
Response from AccorVacationClub, Manager at Grand Mercure Puka Park ResortResponded 1 week ago

Dear Anu0Anu, Thank you for bringing your family to come and stay with us. We love looking after our guests and helping them make the most of their holiday. Next time you will need to come without the family for that romantic getaway! WE look...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free Parking
Room Service
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Room Service
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Dry Cleaning
Business Centre with Internet Access
Concierge
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Spa
Tennis Court
Outdoor pool
Details
Price range
US$119 - US$230 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Family Rooms
Details
Price range
US$119 - US$230 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Family Rooms
Add Photo Photos
Traveller (203)
Room & Suite (62)
Dining (15)
Pool & Beach (8)
Questions & Answers
Ask a question
Tracy S
10 July 2018|
AnswerShow all 2 answers
Response from AccorVacationClub | Property representative |
Hi Tracy, yes we definitely can help you with a vegan menu. If you give us a call I will get one of our team to help you out. Please call 07 864 8088 regards Andrea
1
Vote
Annette H
13 May 2018|
AnswerShow all 5 answers
Response from Olaf M | Reviewed this property |
I believe it did. During our stay I had the impression that the units had undergone some form of an upgrade or remodel. Everything looked clean and new.
1
Vote
Annette H
13 May 2018|
AnswerShow all 6 answers
Response from ChrisLee1275 | Reviewed this property |
Stayed their last November. Don't know if it has been refurbed but appear claen and well decorated.
1
Vote
Room Tips
"The rimu rooms (upgrade from the chalets) had more space and style."
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"Beautiful cottages, quiet and pristine."
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"Ask about the best rooms for physically impaired persons."
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"Our Chalet, number 23, was perfect for our needs. It was ideally situated for a cut through to the Restaurant..."
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