CGH Residences et Spas Les Chalets de Jouvence
46 route des Servages Les Moulins, 74300 Les Carroz-d'Araches France
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About
#6 of 16 Specialty lodging in Les Carroz-d'Araches
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Hiking
Skiing
Pets Allowed ( Dog / Pet Friendly )
Spa
Parking
Wifi
Hot bath
Indoor pool
Heated pool
Hammam
Massage
Ski In / Ski Out
Non-smoking hotel
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Room features
Soundproof rooms
Telephone
Kitchenette
Dishwasher
Microwave
Flatscreen TV
Bath / shower
Complimentary toiletries
Refrigerator
Kitchenware
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Family
Languages Spoken
English, French
Location
71Somewhat walkable
Grade: 71 out of 100
18Restaurantswithin 0.5 km
8Attractionswithin 0.5 km
Contact
46 route des Servages Les Moulins, 74300 Les Carroz-d'Araches France
Name/address in local language
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131Reviews1Q+A8Room tips
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Quest440099 wrote a review Jan 2023
Positive points: accommodation well located in the station and well arranged for the surface Negative points: - Chalet Belles Pistes below the main building, to access the swimming pool a road without pavement must be crossed, not ideal with children and in winter... - cold swimming pool and hammam, all the children go to the jacuzzi (slightly warmer), only the sauna works properly. .. - No wifi signal in the apartment: reported 3 days in a row to reception and then in writing to receive a troubleshooting pocket wifi because "The technician can do nothing more" - The intercom to contact the reception does not work, forced to go back to the main building each time - Parking door does not close (but if anything happens to the car CGH is not responsible...) also reported several times before resolution... - You spend your time coming to the reception to "complain" which is unpleasant, because no follow-up of concerns, example: "no one else is complaining", or "you did not call me back so I considered that it was settled" friendly but probably inexperienced staff.... - Convertible sofa in the living room uncomfortable even if we do not expect exceptional bedding, we feel that the sofa has had its day.... - Day of departure: empty the bins, undo all the sheets, clean the kitchen, the fridge etc. the cleaning fee is therefore limited In summary, better services from competitors, especially for the swimming pool/spa, and above all better consideration and follow-up of any problems (because it can happen) for this price...…
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Date of stay: January 2023
Value
Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
We were in the Chalet Belle Piste. A 50m walk to the covered travelator lift. And about the same distance up hill to the Reception/Gym and Pool. Overlooking the nursery slope. The apartment was spacious, modern and warm. Kitchen area was more than adequate. No English TV but, probably a bonus! Wi-Fi very hit and miss. Shower room And bathroom very nice. Bed extremely comfortable. And more than is usual on skiing trips, hanging space for clothes. Just a 5 min downhill walk to the village. With some great shops. A lovely Patisserie. Several ski shops, gift shops and 2 very well stocked supermarkets, as well as some nice bars 'Carpe diem being a nice little find offering (on some nights) live music. Also a decent selection of restaurants. Notably a Pizzeria a stone's throw away. There is live music in The square s well as a weekly morning market. The gym was fab as was the pool. …
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Date of stay: March 2018Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from CGHJOUVENCE, Direction at CGH Residences et Spas Les Chalets de Jouvence
Responded 24 Mar 2018
Hello Lolly, Thank you for your advice ! It's a pleasure to read your expérience wtih Chalet Belle Piste. We hope to see you a next time ! Best Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed last year in the Pierre Vacance apartments. The Residence is a bit pricier but its light, modern, spacious, contemporary and very comfortable - all the things we didn't get last year! Great pool/hot tub area in the basement, very handy for shops, lifts (2 minute walk to the ski bus) and bars/restaurants at night - all within stumbling distance. If you are in a car you probably won't need to touch it whilst you are in the resort (underground car parking btw). Couldn't fault it really.
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Date of stay: January 2017Trip type: Travelled with family
Value
Cleanliness
Service
Room Tip: Rooms at the back look out toward the ski slopes so quite a nice view.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from CGHJOUVENCE, Directeur de résidence at CGH Residences et Spas Les Chalets de Jouvence
Responded 10 Mar 2017
Dear Guest, With these few lines, we would like to thank you for sharing your experience regarding your recent stay in our residence CGH the Chalets de Jouvence We are glad you had a pleasant stay with us. Looking forward to welcoming you back to one of our CGH residences.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed here during February half-term, and have to say, it's one of the best places we've stayed in a long while. Having travelled through the night to reach the resort, upon arrival we were greeted by a lady on reception who was very friendly and spoke good English. The added bonus was that our apartment was ready for us 4 hours early (which we weren't expecting!), which allowed us to get settled and unpacked during the afternoon, allowing us time to explore the village, which is a 5-10 minute walk away, where you'll find lots of shops, bars and restaurants. We used the spa facilities daily, which are well maintained and clean. The apartment was big enough for 7 adults, and was well furnished and modern. The kitchen was also well equipped. We also made use of the onsite bakery service. One of the best elements of the residence is its proximity to the lifts and piste - within 5 meters or so of the locker room door, you're on the magic carpet straight up to the main Kedeuze Telecabin, giving you access to the wider resort. Overall, great location, great service and fantastic living and leisure space.…
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Date of stay: February 2017Trip type: Travelled with family
Location
Cleanliness
Service
Room Tip: Make sure you reserve an apartment in the main building, not the one across the road.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from CGHJOUVENCE, Directeur de résidence at CGH Residences et Spas Les Chalets de Jouvence
Responded 10 Mar 2017
Dear guest, The team of chalets de jouvence joins me in thanking you for your warm comments about our residence. We are delighted to hear that you have enjoyed your stay and that our facilities and services have met your expectations. Hoping to welcome you back to one of our CGH residences and spas
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We know this residences from few years ago. It is great for skiing because it is very close to the lifts, and in les carroz it is important . It is modern and clean. The spa is nice and the apartments kitchen is nice. But - the stuff speaks very poor english. the wifi is frustrating [ we had the same problem last year in CGH las arc ]. Not very good service - We needed one extra blanket cover but could not have one. The price is no longer low for january, and for the first time, there is a chance we wont come back next year.
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Date of stay: January 2017Trip type: Travelled with friends
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from CGHJOUVENCE, Directeur de résidence at CGH Residences et Spas Les Chalets de Jouvence
Responded 20 Feb 2017
Dear Yonatan p A big thank you for your return concerning your stay at the Carroz; The broadband wifi works correctly, the only drawback is that we have more and more devices that connect on the network and unfortunately we still have the same ADSL stream; CGH reflected on improving this service for the coming seasons.See you soon
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We just stayed for one week at CGH. Luckily, we were in the main building, since I asked for the main building 6 months before we arrived. We received good service before we arrived; i.e. booking skipasses, booking ski rentals. The chalet is greatly located, very close to slopes, ski school, town centre, and bus stop. BUT on site service was very poor. Our heating system broke and I had to call receptionist 4 times for her to take an action. But she did not take any action and I had to walk down to convince her to call her manager to do something to fix the heating system before reception is closed so that we do not freeze at night. By the way, reception is open only a few hours during the day and there is only one person serving (!) the guests. Also, our check out was a disaster. CGH arranged us a shuttle but shuttle did not arrive and we were going to Geneva to catch our international flight. When I asked the same receptionist to check where the shuttle is, she said "it should be on the way". However, shuttle never arrived. I had to spend 55 minutes with the same receptionist for her to find us a solution. Finally they found us a new shuttle and we caught our flight but we had to go through a big stress. Moreover, during the 55 minutes, there was a long que behind us to check in but there was only one person again to serve (!)everyone. Also, the residence expects you take out the linens before you check out...It is like a army camp...In summary, if you are looking for a great location, it is great but do not expect any service.…
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Date of stay: January 2017Trip type: Travelled with family
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from CGHJOUVENCE, Directeur de résidence at CGH Residences et Spas Les Chalets de Jouvence
Responded 20 Feb 2017
Dear Customer We take a real interest in your comments in order to improve our quality of reception and services; All the points mentioned will be quickly rectified. Best regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
These are lovely well located apartments which I'd be happy to recommend with one warning. They seem secure with coded entry on main doors. but be vigilant against theft. The management don't warn you but burglary is very common. Be sure to lock apartment door even if you pop out briefly and also when it is occupied overnight. We were not alone in the week we were there of being victims. At least 3 burglaries whilst people were asleep. Totally uncaring management- never even bothered to see us. A real pity.
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Date of stay: February 2017Trip type: Travelled with family
Cleanliness
Service
Sleep Quality
Room Tip: Ask for apartment in main block
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from CGHJOUVENCE, Directeur de résidence at CGH Residences et Spas Les Chalets de Jouvence
Responded 20 Feb 2017
Dear Missfussyberkshire I am sorry for this disagreement, unfortunately despite the implementation of many security protocols in the residence, this is not a fortress and we have actually suffered a few burglaries during your holiday week: we recall that it is Important to close the doors and the french doors (rdc) during your absences but also at night. Without falling into the paranoia, this situation is fortunately very exceptional.A very soon in one of our residences CGH and spas
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed here in January in a three bedroom apartment for 8 people. Our first stay here after numerous holidays in Les Carroz and nicest place we have stayed. Very conveniently located for an easy walk into the village for restaurants and shops and located at the bottom of the 'magic carpet' that takes you up to the telecabin at the bottom of the slopes. Well appointed apartment with all that you need for self-catering, very spacious and clean. One improvement could be more furniture in the bedrooms - one bedroom had no wardrobe and none of the bedrooms have chest of drawers/shelves so with the amount of stuff you have to take for skiing you end up using the floor as a wardrobe. The swimming pool, gym, jacuzzi and steam room are a nice extra to have after a day's skiing, and were kept very clean, but it's worth noting no towels are provided. Would have given 5 stars but we were unfortunately in the one chalet that is over the road and down a hill from the main buildings/reception. Having got dropped off at main reception it is then a slip slide down the hill in the snow with your luggage, not ideal. You also have to get dressed up to go back up the hill to use the pool facilities after a day's skiing - which you wouldn't need to do in the main building. If we stayed again we'd request one of the other chalets. All in all we had a really nice stay and would recommend.…
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Date of stay: January 2017Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from CGHJOUVENCE, Directeur de résidence at CGH Residences et Spas Les Chalets de Jouvence
Responded 3 Feb 2017
Dear Puds_mum Above all, we would like to thank you warmly for the confidence you show us and for taking the time to share your delightful experience with the Net surfers. It is with pleasure that we will welcome you during your next stay with family to fill up good memories. A great day to you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sarah18922017 wrote a review Jan 2017
Newcastle upon Tyne, United Kingdom1 contribution1 helpful vote
Be warned if you have booked for this residence that you actually get to stay here and not in the Chalet Belles Pistes. I paid for a one-bed apartment in the main residence but was told when we arrived that they did not have such accommodation there [which makes me question how they accepted the booking in the first place] but we were being put in the Chalet Belles Pistes, which is where the one-bed apartment are. This is not 'over the road' as they may state, but down the hill, over the road and round the corner! This means that the promised ski-in, ski-out turns into a 5 minute up-hill trudge in the mornings and in order to access the spa you have a lovely walk in the cold.
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Date of stay: January 2017Trip type: Travelled as a couple
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from CGHJOUVENCE, Directeur de Résidence at CGH Residences et Spas Les Chalets de Jouvence
Responded 27 Jan 2017
Hi dear Sarah I am sorry that your stay did not take place as you would expect: The residence Les Chalets de Jouvence is composed of 8 chalets distributed around the relaxation area; Indeed the chalet Belles Pistes is a little out of the main chalet and requires to go out to access notree relaxation area and near from the slopes (50m). This one is very appreciated for its proximity with the sledge space and free beginner ski (just in front) as well as its clear view on the village.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed at Les Chalets du Jouvence with my family and friends and we had a lovely 3 bedroom apartment with balcony looking over the draglift just by the residence. It did make for some entertaining times! The draglift meant we could ski from the boot room and take this little lift, then ski across to the gondola. Certainly made our ski lives easier! When we were not out on the slopes we enjoyed using the on-site swimming pool and facilities. The apartment had everything we needed and was very spacious even though it was under the eaves. It was a 5 minute walk to Les Carroz centre and there was some gorgeous restaurants there serving amazing food. We had plenty of choice. Likewise, on the pistes we also had plenty of choice and skied across the other resorts linked in the pass – Samoens, Morillon and Flaine. Unfortunately we didn’t get to do the long run into Sixt fer a Cheval but I heard it’s an amazing run! The ski hire shop was nearby to the residence so that was useful. I’d definitely recommend and will return myself!…
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Date of stay: March 2016Trip type: Travelled with family
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from CGHJOUVENCE, Manager at CGH Residences et Spas Les Chalets de Jouvence
Responded 4 Aug 2016
Dear customer , On behalf of all Chalets de Jouvence team thank you for your warm testimony on this site : indeed as you point out the good, the residence is ideally located on the slopes with a direct access to the Grand Massif area( 265km of slopes) by a mechanical carpet .Welcome back for another stay next winter.Best regards Stephane Granger the manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$174 - US$308 (Based on Average Rates for a Standard Room)
LOCATION
FranceAuvergne-Rhône-AlpesHaute-SavoieGrand MassifLes Carroz-d'Araches
NUMBER OF ROOMS
59
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Claim Your ListingCGH RESIDENCES ET SPAS LES CHALETS DE JOUVENCE: UPDATED 2023 Hotel Reviews, Price Comparison and 98 Photos (Les Carroz-d'Araches, France) - Tripadvisor
Frequently Asked Questions about CGH Residences et Spas Les Chalets de Jouvence
Which popular attractions are close to CGH Residences et Spas Les Chalets de Jouvence?
Nearby attractions include Station de Ski les Carroz (0.2 km), Speed Dragoz (0.2 km), and ESI Grand Massif (0.3 km).
What are some of the property amenities at CGH Residences et Spas Les Chalets de Jouvence?
Some of the more popular amenities offered include an indoor pool, free wifi, and a fitness centre.
Which room amenities are available at CGH Residences et Spas Les Chalets de Jouvence?
Top room amenities include a kitchenette, a flat screen TV, and a refrigerator.
Is parking available at CGH Residences et Spas Les Chalets de Jouvence?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to CGH Residences et Spas Les Chalets de Jouvence?
Conveniently located restaurants include Aux Petits Oignons, Bistro Grill du Gron, and Le Marlow.
Are there opportunities to exercise at CGH Residences et Spas Les Chalets de Jouvence?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Is CGH Residences et Spas Les Chalets de Jouvence located near the city centre?
Yes, it is 0.5 km away from the centre of Les Carroz-d'Araches.
Are pets allowed at CGH Residences et Spas Les Chalets de Jouvence?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at CGH Residences et Spas Les Chalets de Jouvence?
The staff speaks multiple languages, including English and French.
Are there any historical sites close to CGH Residences et Spas Les Chalets de Jouvence?
Many travellers enjoy visiting Maison Forte de Hautetour (15.4 km), Ancien Hotel du Mont Joly (15.0 km), and Chapelle de Cupelin (15.3 km).
Does CGH Residences et Spas Les Chalets de Jouvence have any great views?
Yes, guests often enjoy the mountain view available here.