We had a lovely stay here. There was a problem with our room the TV was not working and we were immediately moved to another room. Yes the rooms are small but that’s Europe in all ski resorts. Nevertheless they are well laid out. We had a beautiful view from both rooms. The breakfast is delicious. The staff is professional and thoughtful. The spa is small but it didn’t bother us, bring your own bathrobe or just go down in a track suit . The restaurant is worth the money, we enjoyed all the small details that make a stay memorable. We were disappointed by the WiFi reception again, maybe the whole ski resort has poor reception it has nothing to do with the hotel. We would like to go back next year. The service and the food is exceptionally good.
Just OK overall. The food was very good, which was somehow expected for a restaurant "gastronomique." However, this was the only positive side of our experience. We had booked a room for two, we ended up with 2 beds side by side with 2 sets of covers... The room was cold and the person started the heating system only when we entered the room. We had no soap in the bathroom. The most disappointing aspect was the so-called "SPA," which only consisted of a sauna and a shower (the Hammam was still under repair despite a previous call telling me otherwise.)
First, to say the location is great, and we had a beautiful view from our room. The bedrooms are a little small. But we could not fault anything else. The hotel has a very nice vibe to it, and the staff could not have been more friendly and helpful. Basically 5 stars if the rooms were a little bigger !
A very nice , tastefully finished family run hotel with a lovely friendly feel to it. All the little touches and details give this hotel a personal feel that is reenforced by the presence of the 2 generations of family that serve their guests . Would definetly return here. Hotel is spotless with all amenities and excellent food. Shuttle bus for skiing drops at door or town and ski lifts are 10/12 minute walk away.
Beautiful hotel located on the heights of the village, a hotel from father to son, a real family spirit, a bright and clean room offering a beautiful view, the breakfast is served as a buffet with lots of choice and local products, the coffee was excellent, we will recommend this hotel to our friends
We were unable to travel to France due to COVID restrictions. I politely asked if the hotel was able to offer any flexibility, for example changing the date of our stay - they didn’t respond, just charged us in full for the stay that we were unable to use.
As a four star hotel the experience is sub standard. Especially given the price. Breakfast charge per person extortion. WiFi throughout our stay was terrible. Parking at lower car park one has to then walk up to upper level to enter the hotel. Why not have a card reader at lower level too ? ROOMS ! Bathroom floors not cleaned well, rooms very very small. The attitude of the manager is also a little arrogant in my mind. When questioned about WiFi the fault was my device. When reality is, the connection is an old router with copper connection.
We were very happy at this hotel, and hope to return next season! Staff were always helpful and friendly and breakfast excellent. Slightly disappointed that we could only have one device connected to WiFi free of charge, but that meant I could keep out of touch with business - a Bonus!
I know they say that you’re more likely to give a bad review than a good one which makes me wonder how this hotel is so highly rated! I’m not sure that all these reviews can be real, vast majority of people staying were not English but by far most reviews are in English, strange that. I stayed here half board with my girlfriend for three nights (did book for four) rooms were a little small and basic, clean and comfortable, no coffee making facility, and €10 per day for WiFi which is disappointing. Hotel has small bar downstairs and a couple of rooms with some furnishings but all these areas are in a kind of basement with no natural light so not that pleasant to spend anytime in. The spar consists of a sauna, steam room and a normal shower. Biggest mistake we made was going 1/2 board, 1st night we upgraded to the restaurant and the food was nice but did cost an additional €210 (with a medium price bottle of wine €35) probably a lot of you are thinking that’s not too bad price wise but for me, €175 on to of the 1/2 board I’d expect the food to be better than nice. Next night we had our 1/2 board 3 course meal , this was in the breakfast room, again a room with no natural light, no candles or anything really to make even slightly resemble a restaurant, there is no choice here at all so vegetarians etc be aware, we not limited by any dietary restrictions 😂 starter difficult to explain, kind of beetroot salad in a small cup, wasn’t very nice so didn’t eat mine, partner did slightly better than I did by having two forks of it, people like different things so benefit of the doubt. Main course though, oh my word, we actually laughed to be honest, best I can describe it is, grey boiled meat (may or may not have been veal) with a large pile of tinned carrots ( I kid you not TINNED!) that’s it, on the plus side it did take me back to school dinners 40 years ago 😂 neither of us could eat it, partner tried one mouthful and said “ life is too short” . Didn’t have the desert because the table next to us had theirs delivered before and it was a pancake (frappe) with squirt cream, yummy when you’re four but not my ideal. Oh also whilst I remember it would appear that there is no kids choice option as well, only cause the small child next to us was struggling but you’d need to confirm that. Food was so bad we decided to have a meal in town the next night! As I said at the beginning we did book for four nights but left a day early, now I’m Scottish so wasting money is not a thing that i do unless it’s exceptional circumstances. I travel a lot, over 140 nights last year in hotels and I’ve never left a hotel early before so believe me it had to be pretty bad. To summarise skiing good (conditions not great but that’s not the hotels fault) Service a little poor (very difficult to find anyone and most of the staff seemed to be trainees) Breakfast basic but ok, Dinner very poor Facilities honestly 1-2 🌟 (no way is this a 4 🌟) Location 20 min fast walk to town so a little remote. Would highly recommend this to my ex partner, traffic wardens, lawyers and politicians but no one else. If you stay here and don’t like it you only have yourself to blame and “I told you so” if you like it however you seriously need to re-evaluate you life choices 🤣🤣 have fun skiing …
Hi, looking at the offer on Secret Escapes to book in Jan 2020, all looks perfect until I noticed you charge for WiFi! I didn’t realise Hotels still did that (been staying in ski chalets the last 10 years). We won’t be booking with you because of this.