We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
28/01/2018 29/01/2018
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Terra Complex

    Kulinoto 5, Pirin Resort, Razlog 2760, Bulgaria
    Lowest prices for your stay
    28/01/2018 29/01/2018
    Are these your travel dates?
    TripAdvisor uses this information to find you the lowest prices for your stay.
     2 people are viewing this hotel
    Traveller (95)
    Room & Suite (34)
    Dining (22)
    • Excellent56%
    • Very good23%
    • Average12%
    • Poor3%
    • Terrible6%
    Travellers talk about
    “main building” (16 reviews)
    “golf course” (26 reviews)
    “washing machine” (13 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Non-Smoking Hotel
    Airport Transportation
    Room Service
    Fitness centre
    Wheelchair Access
    Business Centre
    Golf Course
    Dry Cleaning
    Kids Club
    Self-Serve Laundry
    Shuttle Bus Service
    Private Balcony
    4.0 Star Hotel
    All hotel details
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    28 Jan29 Jan
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 3 partner sites to see rooms from US$56.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Razlog hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_PRICE_WINS_COPY","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "a78b76f1abc8434cb8119f8461f2c812", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":2481641,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[39644639],"additionalContentIds":[],"pollCount":0,"checkin":{"day":28,"month":1,"year":2018},"checkout":{"day":29,"month":1,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":56,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"a78b76f1abc8434cb8119f8461f2c812","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":56,"lowestMetaPrice":56,"additionalPartner":false,"highestMetaPriceDisplay":56,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":56,"lowestMetaPrice":56,"highestMetaPriceDisplay":56,"hotelName":"Terra Complex","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImE3OGI3NmYxYWJjODQzNGNiODExOWY4NDYxZjJjODEyIiwiQUlLIjoiNzdiMGVhNzdjOWU0NDI0NmI1OTBkOGExMDcxNjZkYTMifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "28/01/2018", "checkOut": "29/01/2018", "lowestPrice": "US$56", "hasDates": true, "hacComplete": true, "contentIdMappings": {"39644639":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a ReviewReviews (221)
    Traveller rating
    Traveller type
    Time of year

    1 - 5 of 182 reviews

    Reviewed 1 week ago via mobile

    This is our favorite place for summer holiday. Great food, very clean, nice people. The apartments are equipped with everything you need. Perfect relaxation. Amazing mountain view. Lots of mineral waters in the region.More

    Thank Nadia B
    Response from Tania E, Manager at Terra ComplexResponded 6 days ago

    Dear Nadia B , Thank you very much for sharing you opinion and experience at our hotel! It is great to read that you liked our location and breathtaking view to the Pirin mountain and sorrounding area. We are delighted that you enjoyed your stay...More

    Reviewed 2 weeks ago

    I have mixed feelings with this hotel. It has the potential to be great but certain things let it down. For instance, when arriving we were told we were staying in the "Rila House." When making the booking with the hotel there was no mention...More

    Thank Danni C
    Response from Tania E, Manager at Terra ComplexResponded 1 week ago

    Dear Danni C, Thank you for sharing your opinion and experience during your stay at Terra Complex. Our goal is to achieve a high level of service and the feedback is very important to us. We have taken note of your feedback. Your comments have...More

    Reviewed 2 weeks ago via mobile

    An excellent choice for those traveling to Bansco. Nice, clean spacious rooms. We stayed in an one bedroom apartment equipped with a kitchen which made our stay even more comfortable. Breakfast was good, many things to choose from. We tried their cuisine and everything we...More

    Thank Carmen F
    Response from Tania E, Manager at Terra ComplexResponded 1 week ago

    Dear Carmen F, Thank you very much for taking the time to share your feedback regarding your stay at Terra Complex with us on TripAdvisor. We are delighted to hear that you enjoyed your stay and appreciated the friendliness and effort of our staff as...More

    Reviewed 3 weeks ago

    We spent Christmas at Terra Complex with our friends and truly enjoyed our stay. The Christmas dinner was delicious, the atmosphere relaxing. The staff was friendly and helpful. We really enjoyed the swimming pool area which was warm and clean. The apartment we had was...More

    Thank mig832017
    Response from Tania E, Manager at Terra ComplexResponded 1 week ago

    Dear Guest, Thank you very much for taking the time to share your feedback regarding your stay at Terra Complex with us on Tripadvisor. We are delighted to hear that you thoroughly enjoyed your stay at Terra Complex. It is particularly rewarding to hear that...More

    Reviewed 9 December 2017 via mobile

    First day everything was okey except arrogant lobby manager, second day when we came back from swimming pool room door was entirely open cleaning went after we left and they forgot closing the room that was also fine but at the end when we want...More

    2  Thank Emre S
    Response from Tania E, Manager at Terra ComplexResponded 1 week ago

    Dear Emre S, Thank you for choosing to stay at Terra Complex and sharing your feedback with us. Thank you again for bringing this issue to our attention. The safety and security of our guests is always our top priority. As discussed in our previous...More

    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Room Service
    • Meeting Rooms
    • Conference Facilities
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Babysitting
    • Room amenities
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Fitness Centre with Gym / Workout Room
    • Heated pool
    • Indoor pool
    • Outdoor pool
    • Golf Course
    • Price range
    • US$51 - US$143 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Spa Hotel in Razlog
    • #2 Luxury Hotel in Razlog
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms ,
    • Kitchenette ,
    • Smoking rooms available
    • Number of rooms
    • 204
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Priceline and TripOnline SA so you can book your Terra Complex reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Bulgaria >
    • Blagoevgrad Province >
    • Razlog
    Add Photo Photos
    Traveller (95)
    Room & Suite (34)
    Dining (22)
    Pool & Beach (7)
    Hotel & Grounds (69)
    Bathroom (6)
    Nearby HotelsSee all 10 hotels in Razlog
    Green Wood Hotel & Spa
    63 reviews
    .36 km away
    Balkan Jewel Resort & Spa
    272 reviews
    .37 km away
    Murite Club Hotel
    256 reviews
    .46 km away
    Pirin Golf Hotel & Spa
    74 reviews
    .55 km away
    Nearby Restaurants
    35 reviews
    5.32 km away
    Queens Pub
    59 reviews
    4.73 km away
    The Irish Harp
    442 reviews
    5.86 km away
    Steak House Lazur
    288 reviews
    6.22 km away
    Nearby Attractions
    Ski Bansko
    1,415 reviews
    6.25 km away
    Pirin Golf Resort
    40 reviews
    .36 km away
    Bansko Ski Mania
    109 reviews
    6.35 km away
    Method Snow School
    37 reviews
    6.35 km away
    Ask a question
    Questions & Answers
    Emre S
    11 December 2017|
    Response from Petra M | Reviewed this property |
    They have a closed parking place with security system, but it’s charged. You can choose that you pay a bit more but your car is in safe, or you leave it on the street and hope that nothing will happen. Actually we just... More
    Google Translation
    Kayleigh B
    3 March 2017|
    AnswerShow all 4 answers
    Response from AnnaMG14 | Reviewed this property |
    We either ate in the hotel or went into Bansko. I'm not aware of any restaurants within walking distance. Easy to get into Bansko though. Let me know if you have any further questions? x
    Amy B
    23 January 2017|
    Response from Sandra M | Reviewed this property |
    Hi Amy, All the facilities are placed in the main building (restaurants, lounge bar, spa, kids area), so if you want to go for breakfast, you'll have to go out in the snow first to come to the main building. The difference... More
    Room Tips
    "Stay in the main building"
    Read review
    "If you still decide to stay here, choose the main building and definitely with a view to the golf course"
    Read review
    "Facing the Golf Course"
    Read review
    "Ask for Pirin House and facing the mountain. Beautiful views."
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing