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30/07/2017 31/07/2017
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    The Hermitage Hotel

    89 Terrace Road | Alpine Village, Mt. Cook Village, Aoraki Mount Cook National Park (Te Wahipounamu) 7999, New Zealand
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    Best prices for your stay
    30/07/2017 31/07/2017
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    US$104
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    Traveller (1003)
    Room & Suite (298)
    Dining (60)
    Aoraki Court Aoraki/Mt Cook Village
    1,445 reviews
    #1 of 2 hotels in Mt. Cook Village
     
    Mt Cook Lodge and Motels
    340 reviews
    #4 of 4 Speciality lodging in Mt. Cook Village
     
    YHA Aoraki Mt Cook
    262 reviews
    #1 of 4 Speciality lodging in Mt. Cook Village
     
    Aoraki Mount Cook Alpine Lodge
    356 reviews
    #3 of 4 Speciality lodging in Mt. Cook Village
     
    Overview
    • Excellent31%
    • Very good38%
    • Average21%
    • Poor7%
    • Terrible3%
    Travellers talk about
    “a la carte” (72 reviews)
    “premium room” (66 reviews)
    Free Internet
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Rooms
    Restaurant
    Suites
    Bar/Lounge
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    Private Balcony
    4.5 Star Hotel
    All hotel details
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    Aoraki Court Aoraki/Mt Cook Village
    1,445 reviews
    #1 of 2 hotels in Mt. Cook Village
     
    Mt Cook Lodge and Motels
    340 reviews
    #4 of 4 Speciality lodging in Mt. Cook Village
     
    YHA Aoraki Mt Cook
    262 reviews
    #1 of 4 Speciality lodging in Mt. Cook Village
     
    Aoraki Mount Cook Alpine Lodge
    356 reviews
    #3 of 4 Speciality lodging in Mt. Cook Village
     
    Rooms
    30 Jul31 Jul
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (1,939)
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    1 - 5 of 1,697 reviews

    Reviewed yesterday

    Located in a beautiful Southern Alps setting, The Hermitage first strikes you as the beautiful Alpine lodge it tries desperately to be. Large, inviting reception area with very attentive 5-star service and a large roaring fireplace. Large inviting bar/lounge with another large roaring fireplace. We...More

    Thank Jay I
    Reviewed 2 days ago

    The best possible place for a weekend getaway. We traveled with another couple and the Hermitage Hotel is an outstanding hide away. We had spectacular views, large rooms and nothing to do but relax. There are a large number or walks but with the significant...More

    Thank walnutmeadows
    Reviewed 6 days ago via mobile

    We stayed in a premium room which are apparently the new rooms. Very basic and dated, rust in the bathroom, cupboard door hanging loose. Cheap brands of coffee and tea supplied. We had parked out front, the receptionist said there were no cleared spaces left...More

    Thank pencilskirt
    Management response:Responded 4 days ago

    Dear pencilskirt, We thank you for having taken the time to give us an evaluation of your stay. I’m very sorry to hear that it did not meet your expectations and know that all your comments about our rooms and services help us learn and...More

    Reviewed 1 week ago via mobile

    We book for 2 adults but the bed was awful two singles pushed together crappy underlay which meant we felt the gap in bedding and no fitting sheet just a flat sheet under us which was loose. Noisey from other guests upstairs not sound proof...More

    Thank Emily D
    Management response:Responded 6 days ago

    Dear Emily D, We very much appreciate your comments regarding your stay at the Hermitage Hotel Mount Cook. However I was concerned to read that you experienced inconveniences into your room and would like to apologize for it. While I wish you had a better...More

    Reviewed 1 week ago via mobile

    This hotel can't decide if it wants to be a 4* alpine lodge or a mass-market motel or a shop/museum and certainly doesn't attain the former. The staff, while pleasant enough, are under-trained and as a result disinterested and unable to address queries or complaints....More

    Thank ChrisP7451VV
    Management response:Responded 6 days ago

    Dear ChrisP7451W, Thank you very much for taking the time to tell us about your recent experience at the Hermitage Hotel. It is only through feedback such as yours that we are able to maintain and constantly improve upon our services. I am very sorry...More

    Aoraki Court Aoraki/Mt Cook Village
    1,445 reviews
    #1 of 2 hotels in Mt. Cook Village
     
    Mt Cook Lodge and Motels
    340 reviews
    #4 of 4 Speciality lodging in Mt. Cook Village
     
    YHA Aoraki Mt Cook
    262 reviews
    #1 of 4 Speciality lodging in Mt. Cook Village
     
    Aoraki Mount Cook Alpine Lodge
    356 reviews
    #3 of 4 Speciality lodging in Mt. Cook Village
     
    About
    Amenities
    • Top amenities
    • Restaurant
    • Free Parking
    • Bar/Lounge
    • Free Internet
    • Hotel Amenities
    • Free Parking
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Self-Serve Laundry
    • Conference Facilities
    • Multilingual Staff
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$114 - US$303 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 164
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Orbitz, TripOnline SA, Travelocity, Priceline, Cancelon and Evoline ltd so you can book your The Hermitage Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • New Zealand >
    • South Island >
    • Canterbury Region >
    • Mackenzie District >
    • Aoraki Mount Cook National Park (Te Wahipounamu) >
    • Mt. Cook Village
    • Also Known As
    • Hermitage Hotel Mt Cook Village ,
    • Hermitage New Zealand ,
    • The Hermitage Hotel New Zealand/Mt. Cook Village
    Add Photo Photos
    Traveller (1003)
    Room & Suite (298)
    Dining (60)
    Pool & Beach (7)
    Hotel & Grounds (627)
    Bathroom (22)
    Family and Play Areas (6)
    Nearby
    Aoraki Court Aoraki/Mt Cook Village
    1,445 reviews
    .72 km away
     
    Nearby Restaurants
    Old Mountaineers' Cafe, Bar and Restaurant
    822 reviews
    .19 km away
    Matheson Cafe
    991 reviews
    33.28 km away
    Alice May
    1,196 reviews
    39.14 km away
    The Panorama Restaurant
    238 reviews
    .05 km away
    Nearby Attractions
    Aoraki/Mt. Cook
    372 reviews
    .20 km away
    Hooker Valley Track
    592 reviews
    1.55 km away
    Sir Edmund Hillary Alpine Centre
    474 reviews
    .04 km away
    Kea Point Track
    118 reviews
    .09 km away
    Ask a question
    Questions & Answers
    wakakok762
    12 April 2017|
    Answer Show all 8 answers
    Response from Kerrie H | Reviewed this property |
    sorry we drove from Wanaka. other direction
    0
    Votes
    MaryTen
    18 August 2016|
    Answer Show all 9 answers
    Response from Snombat | Reviewed this property |
    Sorry for the delay- I don't think there is a gym but you only have to walk outside to be stunning landscape- don't need a gym with that available .
    0
    Votes
    KathyML563
    7 August 2016|
    Answer Show all 3 answers
    Response from Todd W | Reviewed this property |
    Yes there are they keep them in the cupboard
    0
    Votes
    Room Tips
    "Ask for the 10th floor for a chance to see Mt Cook."
    Read review
    "Try fr a room above the fifth floor in the rear tower."
    Read review
    "Go for the premium rooms."
    Read review
    "close to the reception - the tower may be too far away for some"
    Read review
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