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See all 1 hotels in Shorne

The Inn on the Lake

543 reviews
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Traveller (237)
Room & Suite (263)
Dining (63)
Overview
  • Excellent17%
  • Very good29%
  • Average25%
  • Poor13%
  • Terrible16%
Travellers talk about
“lake view”(24 reviews)
“lakeside room”(21 reviews)
“patio doors”(13 reviews)
Internet
Free Parking
Breakfast included
Non-Smoking Rooms
Restaurant
Room Service
Bar/Lounge
3.0 Star Hotel
All hotel details
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Reviews (543)Write a Review
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89
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95
145
136
70
89
Show reviews that mention
All reviewslake viewlakeside roompatio doorsdouble glazingroom was largeground floorbridal suiteincluding breakfastfull english breakfastgood nights sleepcomfy bedplenty of parkingcerealtoasterkentstopoverdover
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1 - 5 of 535 reviews
Reviewed 5 days ago

Went for a respite night, had the best ever sleep. Enjoyed a great steak (cooked to perfection), relaxed in one of the two bars, and was presented with a good hot breakfast in the morning. The room I stayed in had patio doors which led...More

Thank joanne w
Response from jason d, Manager at The Inn on the LakeResponded 2 days ago

Thank you for your recent review, We have recently refurbished out Lakeside bar to create a quiet and cosy area for guest to relax in and all feedback is welcome for these improvements.

Reviewed 3 weeks ago

My room had a very damp smell when I went in and TV is very small in rooms. Also I stayed for Christmas dinner and it was not worth the asking price. I left 2 days early. Not good value for money. also no water...More

3  Thank Dyl006
Response from jason d, Manager at The Inn on the LakeResponded 2 days ago

Thank you for your review, I am sorry to hear your Christmas dinner was not up to your standard and would love to hear your feedback on this for improvements. P.S I dont think the hotel inspectors would appreciate water being left in the kettles...More

Reviewed 3 weeks ago via mobile

I found this hotel to be exeptional good value for money as it's only a 3 star and far surpassed what I expected. The hotel has recently been refurbished so the rooms and general public areas get my 5 star vote. The location is very...More

Thank NELSON D
Response from jason d, Manager at The Inn on the LakeResponded 2 days ago

Thank you for your recent review, I am sorry if some of our staff were not up to your standard but i see the majority of them were friendly and caring with you and your guests. The lakes are amazing to spend time around and...More

Reviewed 4 weeks ago via mobile

Staff unhelpful, breakfast was cold no check backs to ask if anything was ok, very dated, asked for ironing board had to go collect it from reception and take it back! When we got it it was very dirty with stains on it. Housekeeping came...More

Thank Chloe O
Response from jason d, Manager at The Inn on the LakeResponded 2 days ago

Thank you for your review. I already addressed these comments in the letter that I sent to you. I am sorry that you did not enjoy your stay with us, but I do get the impression that you would have been happier in a higher-class...More

Reviewed 4 December 2017 via mobile

I am quite critical when it comes to reviews and am very surprised at the terrible reviews for this place. Ok so it is not 5 stars but nor is the price. It has everything you need so you can't go wrong. We paid £44...More

Thank milly167
Response from jason d, Manager at The Inn on the LakeResponded 7 December 2017

Thank you for your recent review, I see you have taken advantage of our Sunday promotional rate starting at £44.00 and we hope to welcome you back to our hotel in the near future.

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About
Amenities
Top amenities
Free Parking
Restaurant
Room Service
Bar/Lounge
Breakfast included
Hotel Amenities
Free Parking
Room Service
Breakfast included
Meeting Rooms
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$57 - US$104 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$57 - US$104 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (237)
Room & Suite (263)
Dining (63)
Pool & Beach (7)
Hotel & Grounds (243)
Bathroom (18)
Questions & Answers
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CuriousJames35
9 January 2018|
AnswerShow all 14 answers
Response from Sandpilgrim | Reviewed this property |
I cant see how the management answers are aggressive? I have stayed there a few times now and all staff including management have always been polite and friendly
1
Vote
sgreen91
10 December 2017|
AnswerShow all 8 answers
Response from jason d | Property representative |
The Hotel does do cooked breakfast to your room at an extra charge but if you ask nicely on the day, they can do continental breakfast to your room free of charge.
0
Votes
grdterry
2 July 2016|
AnswerShow all 3 answers
Response from Peter B | Reviewed this property |
I think you will have to go via Dartford Crossing which would be about 25 miles or so. The was long ago a cat ferry but it ceased.
0
Votes
Room Tips
"Ground floor, leads outside with lake view"
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"dont stay at hotel"
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"lake view with terrace is so nice"
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"choose a lake view room for quietness"
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