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After reading some of the reviews online before I went, I was pleasantly surprised with how okay the hotel was.
The scary security guard who features in most of the comments is actually really lovely as long as you're not doing anything you shouldn't be....More
Thank Lucy H
Response from ANDREAS B, Front Office Manager at Hotel VivianResponded 14 July 2017
Thank you for the review Lucy. We are glad that you and the girls enjoyed your holiday here. I am sorry about your water being taken, however firstly we do always inform all guests that food and drink is not allowed around the pool area...More
I have to say I had some misgivings when I found out that the Vivian was a scene hotel. Fortunately they were unfounded as my wife and I, both in our early forties had a fantastic time. All the staff and reps were excellent and...More
4 Thank James C
Response from ANDREAS B, Front Office Manager at Hotel VivianResponded 12 July 2017
Thank you James and Hannah for the great review. We are so glad that you enjoyed your stay here at Vivian. Thank you for being honest and mentioning the previous reviews, I know you were here and witnessed what happened so you know the truth....More
first of all would like to say honest review in my view as always
first impressions were very good greeted well although was not met by the reps
hotel was lovely and clean rooms also clean and spacious
appeared quiet at first but was we...More
Thank Tracey G
Response from ANDREAS B, Manager at Hotel VivianResponded 11 July 2017
Thankyou for the review Tracey. We are sorry you didnt enjoy your holiday.
Unfortunately after numerous complaints in the hotel, and speaking to you both on more than one occasion, this is why we had to cut your holiday short. We did try to give...More
The hotel it's self is lovely; its clean and has what u need. Room57 electricals didn't agree with my straighteners tho & broke them resulting in having to buy more at home. My iPhone 6 was stolen along the strip and the English Blonde TUI...More
1 Thank Bernadette B
Response from ANDREAS B, Front Office Manager at Hotel VivianResponded 6 July 2017
Thank you Bernadette and William for the review. We are glad you liked the hotel and enjoyed your stay here. We are sorry to hear about your phone and straightners, we are glad that all the hotel staff were friendly and helpful to you.
Was rather worried about coming here after we had booked and read a lot of negative reviews regarding the hotel 'charging you for everything' and 'how bad the security guard is'. As in any hotel I would imagine if you break something you pay for...More
1 Thank ryan_b_1994
Response from ANDREAS B, Front Office Manager at Hotel VivianResponded 3 July 2017
Thanks for the review Ryan, we are so glad that you and Alex enjoyed your holiday here. We hope to see you again in September :)
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