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Palazzo Versace

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1,696 Reviews from our TripAdvisor Community

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Showing 1,643: English reviews
Te Awamutu, New Zealand
Reviewed 6 May 2015

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Helpful?
1Thank sharenw2015
PVGC, Guest Relations Manager at Palazzo Versace, responded to this review

Sydney, Australia
Reviewed 5 May 2015

My partner and I (who had not seen each other in five months due to work) decided to go on a romantic getaway upon being re-united and decided to give this famous hotel a try. Thank god we did. Upon booking a suite, I also booked several packages, the Quintessential Versace experience, Champagne welcome, an extra day (one is included...

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9Thank RangaTang88
PVGC, Guest Relations Manager at Palazzo Versace, responded to this review

Dear RangaTang88 WOW! What a review! Thank you so much for taking the time to write such an in-depth review, for sharing your experience - and for acknowledging so many of our Palazzo Versace Associates. Your review has been very well received throughout the hotel (and very much appreciated) - with many of our team commenting on how thoughtful it...

Sydney, Australia
Reviewed 4 May 2015

We stayed in a lagoon room overlooking the pool for two nights whilst on a short trip from Sydney. We booked through Expedia and were proberly given the furthest rooms away from the reception. Our pool views were ok....but if we had not booked through Expedia I am sure that we would have been better positioned. We booked a cheaper...

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2Thank faith_pete
PVGC, Guest Relations Manager at Palazzo Versace, responded to this review

Dear faith_pete Thank you for taking the time to let us know about your recent stay at Palazzo Versace. I'm delighted that your stay was relaxing and that you had the chance to experience the facilities that we have on offer. I was disappointed to hear that you felt that the room chosen for this stay was affected by not...

Brisbane, Australia
Reviewed 4 May 2015

My partner decided to splurge for our anniversary and take me to Palazzo Versace as it had always been a dream of mine to stay there. Our experience was really disappointing, we were given a room that was as close to the main road as possible, as far away from the lifts as possible. We were unable to open the...

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Helpful?
Thank codes11
PVGC, Guest Relations Manager at Palazzo Versace, responded to this review

Dear codes11 I am extremely disppointed to be reading a review of this nature. Our associates at Palazzo Versace endeavour to assist our guests where and when possible to ensure that your stay is special and filled with wonderful memories, and on this occasion it looks like we have failed to impress. I would be very interested to hear more...

Sydney, Australia
Reviewed 3 May 2015

There is nothing not to like about the Palazzo Versace. From the sweeping driveway to the grand foyer. You can pass hours relaxing & taking in the beauty of it. And we certainly did. If you're in need of some pampering to recharge the batteries... this is the place. Good doesn't come cheap but you wouldn't expect that. We indulged...

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1Thank PPP2011
PVGC, Guest Relations Manager at Palazzo Versace, responded to this review

Dear PPP2011 We are delighted that you chose to stay at Palazzo Versace, and indulge in some of our wonderful packages that are the eptiome of luxury and aim to pamper. We very much look forward to welcoming you back sometime in the future. Warm Regards Leah Rasmussen Guest Relations Manager

Sydney, Australia
Reviewed 3 May 2015

My wife had this hotel on her bucket list so we stayed here for 2 days over the Anzac Day weekend. She booked a 2 night deal on Expedia which included buffet breakfast. As other reviewers have noted elsewhere, it seems using the likes of Expedia can result in being given the worst of the rooms, ours was on the...

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3Thank Robert P
PVGC, Guest Relations Manager at Palazzo Versace, responded to this review

Dear Rob_Syd111 Thank you for letting us know your thoughts on your recent stay - although disappointing. I have passed on your feedback to our Food and Beverage Manager as feedback, as it is only through the voice of our guests that we can better understand our service culture and improve our guests experience. Warm Regards Leah Rasmussen Guest Relations...

Reviewed 2 May 2015 via mobile

This hotel is stunning to look at and certainly didn't disappoint with its articulate attention to detail and stunning interiors. There were a few negatives though which unfortunately out weighed the fancy exterior. Considering how much you pay to stay each night I was amazed that you have to pay $15 extra to do the gym classes such as yoga...

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Thank LouT1986
PVGC, Guest Relations Manager at Palazzo Versace, responded to this review

Dear LouT1986 Thank you for choosing to stay at Palazzo Versace for your recent stay. It is disappointing to hear that you felt that our Front Office associates did not extend a warm welcome for your arrival. Our Front Office department (in particular) are aware how important it is to make a positive first impression, and I am truly sorry...

Cyprus
Reviewed 1 May 2015

I have stayed here several times, usually for a Special occasion, the service is impeccable and the decor is unashamedly 'over the top' in true Versace style. Just to sit in the foyer transports you to a world of luxury. The breakfast is an experience that should not be missed and Gina makes sure everything goes smoothly.

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1Thank 849sylviab
PVGC, Guest Relations Manager at Palazzo Versace, responded to this review

Dear 849sylviab We are delighted that you have once again returned to our luxurious 'Palace', and continue to return time and again. Warm Regards Leah Rasmussen Guest Relations Manager

Greater Sydney, Australia
Reviewed 28 April 2015

Wow, didn't want to leave this place, the whole 3 days was above expectations. The only downside was the rude person who checked us in, a real downer, luckily, the rest of our stay was brilliant though hard to find your way around the mazes on the levels, I came across several people apart from myself who were lost trying...

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1Thank Viola B
PVGC, Guest Relations Manager at Palazzo Versace, responded to this review

Dear Viola B, Thank you for choosing Palazzo Versace as your holiday destination and for sharing your experience online. At Palazzo Versace we know first impressions are lasting and I was disappointed to hear that your first impression on check in was not one reflecting our usual high standards. Please be assured I have passed onto our Front Office Manager...

Melbourne, Australia
Reviewed 27 April 2015 via mobile

We have stayed at this hotel several times but this time we didn't enjoy it as much. We stayed for a week in a deluxe suite. Had a mix up with the room so had to be moved three times. Finally the room we got was clean and spacious. Buffet breakfast is nice but nothing special. They didn't set my...

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Thank Vladap
PVGC, Guest Relations Manager at Palazzo Versace, responded to this review

Dear Vladap, Thank you for taking the time to share your recent experience with us here at Palazzo Versace. At Palazzo Versace we pride ourselves on delivering exceptional service and a holiday that is like no other, and we are always interested in receiving feedback from our guests to improve our product and our service culture. I apologise that on...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Nestled between the Pacific Ocean and the Gold Coast Broadwater, Palazzo Versace Gold Coast is ‘a destination within a destination’. A waterfront setting, spectacular architecture, Italian furnishings, extraordinary service and an ambience of pure glamour. Palazzo Versace is everything you would expect from the world’s first fully fashion-branded hotel; home to three award winning restaurants, famed day spa, Fitness & Wellbeing Centre, private marina, Versace Boutique and access to Australia’s first Water Salon poolside cabana experience. Housing 200 light-filled rooms in timeless craftsmanship accessorised by Bespoke Versace furnishing and a ‘Juliet’ balcony inviting the Gold Coast sunshine and azure skies to pour in. With a glorious sub-tropical climate; cosmopolitan approach to life; and the beauty of a Renaissance palace, Palazzo Versace creates the perfect holiday and the ultimate escapism. ... more   less 

Additional Information about Palazzo Versace

Address: 94 Seaworld Dr, Main Beach, Gold Coast, Queensland 4217, Australia
Region: Australia > Queensland > Gold Coast > Main Beach
Price Range: RM1,170 - RM2,607 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Palazzo Versace 5*
Number of rooms: 200
Reservation Options:
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Also Known As:
Palazzo Versace Main Beach
Palazzo Versace Hotel Main Beach
Hotel Versace
Palazzo Versace Gold Coast, Australia - Main Beach
Hotel Style:
#3 Luxury Hotel in Main Beach
#3 Romantic Hotel in Main Beach
#4 Family Hotel in Main Beach
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Questions & Answers

Here's what travellers have asked, with answers from Palazzo Versace staff and other travellers.
12 questions
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Questions? Get answers from Palazzo Versace staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“lagoon suite on the ground floor is our fave. front porch right on the pool very relaxing”
 of 5 bubbles roberg392, 7 Dec 2016 | Read review
“Lagoon room or above.”
 of 5 bubbles Kingdom8, 29 Nov 2016 | Read review
“Get a pool overlooking the pool”
 of 5 bubbles donmalcolm, 25 Nov 2016 | Read review
“Ask for a balcony”
 of 5 bubbles brookp388, 20 Nov 2016 | Read review
“Room 2015 has no view....”
 of 5 bubbles Ssmmiejay, 14 Nov 2016 | Read review
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