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Sheraton Grand Mirage Resort, Gold Coast

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Sheraton Grand Mirage Resort, Gold Coast
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1,386 Reviews from our TripAdvisor Community

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Showing 1,348: English reviews
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Sydney, Australia
Reviewed 4 days ago NEW

We loved our recent stay at the Sheraton Mirage. We loved that it wasn't right in the heart of Surfers Paradise but close enough when we wanted to go into the hustle & bustle of it all. We stayed in a lagoon view room which was a lot more spacious that a standard hotel room & the bed & pillow...

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Helpful?
Thank casa1977
Sydney, Australia
Reviewed 5 days ago NEWvia mobile

Just spent 2 nights here for company conference. Staff were faultless in all encounters (checkin, cleaners, direction seeking, breakfast, bag hold, checkout). Situated right on the beach, this resort offers all that you might want if your idea is to never leave its confines (and the beach), but is conveniently located for the energetic (4 km walk to Cavill Ave;...

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Thank SeanitoGuapo
Reviewed 5 days ago NEWvia mobile

If you're going to 'BrisVegas' (Surfers Paradise / Gold Coast) then this is standard resort fare which is a bit tired with average food and service. It is one of the very few hotels immediately on the beach. Beach swimming can be dangerous with the surf and rips but that is not the Sheraton's problem. The pool and pool area...

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Helpful?
Thank Norm R
MarkSexton, General Manager at Sheraton Grand Mirage Resort, Gold Coast, responded to this review

Dear Norm R Thank you for your support in staying with us on business recently, and for sharing your impressions of our resort with this review and photos. We do indeed have a wonderful beachfront location, and Sheraton Grand Mirage is still the only 5 star resort on the Coast with direct access to the beach, patrolled year round by...

Reviewed 6 days ago NEW

Great rooms, great staff, great food and the best pool bar! This was the latest of many stays at the Mirage and it never disappoints. Relaxing with the whole family by the pool drinking cocktails and mocktails is the ultimate relaxation. Relaxissimo!!!

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Helpful?
Thank BilgolaBoy
Coolum Beach, Australia
Reviewed 1 week ago NEW

Staff were professional, helpful from the porters on arrival and front desk to the house keeping staff. Facilities, room, most comfortable bed, all excellent. Was disappointed that the glass in the mirror in the bathroom was broken - when you are the Sheraton, there is an expectation that you get everything right Close off the room and get it repaired...

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Thank Jacinta2909
Brighton, United Kingdom
Reviewed 1 week ago NEW

Large Luxury Resort - Great location direct access to large prestine beach - Large outdoor pool and gardens for relaxing - Good extensive breakfast buffet but buffet seafood expensive and in imaginative - Nicely refurbished large bedrooms

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Thank David B
Brisbane, Australia
Reviewed 1 week ago

For short stay, no need to leave the resort. Just park the car and leave it until checkout. The shining light, and best asset, of the place is the staff. No request for advice/assistance was too much trouble, and response always delivered with a smile. Absolutely beautiful surroundings, very comfortable, clean, tidy room. Huge shower! Amazing beds!

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Helpful?
Thank Lynette4122
MarkSexton, General Manager at Sheraton Grand Mirage Resort, Gold Coast, responded to this review

Dear Lynette4122, thanks so much for staying with us, and for your wonderful comments on our associates. We all loved your fantastic review and look forward to your return when you are next headed down to the Coast…..warmly, Mark and the Sheraton Grand Mirage Team

Melbourne, Australia
Reviewed 1 week ago

As usual the property doesn't disappoint. Great friendly service, super comfortable beds and bedding, fantastic breakfast buffet with omelettes and eggs to order and all produce is super fresh. The only beachfront property on surfers which is another benefit and a great pool area to lounge around.

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Thank Vetti23
Sydney Olympic Park, Australia
Reviewed 1 week ago via mobile

This was one of the better places me and friends have stayed at ,it has big spacious rooms very clean ,air conditioner s big size bathrooms easy access to the hotel top views of the beach and of surfers paradise,

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Thank behlaybilly
Vancouver, B.C., Canada
Reviewed 1 week ago

It is the little things that make a BIG difference. Went to order my favourite cocktail at the pool bar. It has grapefruit juice in it, but I was told they do not have that. Huh? It's the Sheraton! Decided to have a Mai Tai instead. They only had imitation Curaçao, but thought I would give it a try. It...

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Helpful?
Thank Tina23Vancouver
MarkSexton, General Manager at Sheraton Grand Mirage Resort, Gold Coast, responded to this review

Tina….I agree, it IS the little things that make a BIG difference, and I am so sorry for your experience at the Pool, and the issue you encountered with WIFI, both of which have understandably impacted on the full enjoyment of your time here at Sheraton Grand Mirage. Our Bars Manager is following up with his team as your experience...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Surrounded by sparkling lagoons and tropical gardens. The Gold Coast's only five star resort to offer an absolute beachfront location. SPG Members receive complimentary in room internet when booking direct. ... more   less 

Additional Information about Sheraton Grand Mirage Resort, Gold Coast

Address: 71 Seaworld Drive, Main Beach, Gold Coast, Queensland 4217, Australia
Region: Australia > Queensland > Gold Coast > Main Beach
Price Range: RM875 - RM1,743 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Grand Mirage Resort, Gold Coast 5*
Number of rooms: 293
Reservation Options:
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Also Known As:
Sheraton Mirage Resort And Spa
Sheraton Mirage Hotel Main Beach
Sheraton Main Beach
Main Beach Sheraton
Sheraton Grand Mirage Resort, Gold Coast Australia - Main Beach
Hotel Style:
#1 Luxury Hotel in Main Beach
#1 Family Hotel in Main Beach
#2 Romantic Hotel in Main Beach
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Grand Mirage Resort, Gold Coast staff and other travellers.
26 questions
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Questions? Get answers from Sheraton Grand Mirage Resort, Gold Coast staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose pool or ocean views”
 of 5 bubbles BilgolaBoy, 20 Feb 2017 | Read review
“Ocean view rooms are best”
 of 5 bubbles Lynette4122, 19 Feb 2017 | Read review
“Get a room with lifts”
 of 5 bubbles travelchick119, 17 Feb 2017 | Read review
“Ask for a high room facing over the resort gardens for privacy and a view or ground floor for direct lagoon access.”
 of 5 bubbles J1617QUmandys, 14 Feb 2017 | Read review
“Beach and ocean views are amazing!”
 of 5 bubbles kenhW6006NC, 10 Feb 2017 | Read review
5 of 5