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Sheraton Grand Mirage Resort, Gold Coast

1,633 reviews
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Traveller (889)
Room & Suite (367)
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Overview
  • Excellent58%
  • Very good30%
  • Average8%
  • Poor2%
  • Terrible2%
Travellers talk about
“oyster bar”(53 reviews)
“swim up bar”(59 reviews)
“spa studio”(22 reviews)
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
5.0 Star Hotel
All hotel details
Offers from Sheraton Grand Mirage Resort, Gold Coast
Offers & Announcements: Beachside Escape Package
Hotel deals
Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,633)Write a Review
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All reviewsoyster barswim up barspa studioacross the roadseafood buffetdirect beach accessoysterspool areagold coastlagoon roomsurfers paradisemarina mirage shopping centresea worldhigh teaan upgraderelaxing staypalazzo versace
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1 - 5 of 1,588 reviews
Reviewed yesterday

We came to the Sheraton with high hopes of having a fab holiday with our 2 kids.. BUT it wasn’t, firstly we found, dead bugs in our mini bar fridge, pubic hair in our shower, poo and more poo all over the tiles under the...More

Thank Sav P
Hotel's Favourite
Reviewed 2 weeks ago via mobile

We spent a week at the Sheraton and it was fantastic. The rooms are big with great ocean views. The pool is clean with lots of deck chairs. The swim up bar is fun. The restaurant buffet breakfast is plentiful with sumptuous fresh baked croissants....More

Thank 606KennyG
Response from MarkSexton, General Manager at Sheraton Grand Mirage Resort, Gold CoastResponded 2 weeks ago

Hi 606KennyG We were all so proud to read your comments on our Mirage team. Thank you for such a special accolade which made us all feel ten feet tall! It is wonderful to know your week here at our beautiful resort was fantastic, and...More

Reviewed yesterday via mobile

We have stayed at the Sheraton Mirage numerous times over many years & always love the whole resort experience. We booked a garden terrace room as we love being able to wake up & meander across to the beach without catching a lift . The...More

Thank Ellemay
Reviewed 2 days ago

The breakfast selection here has to be one of the best on the Gold Coast. The selections were exquisite and the number of staff(trained and knowledgeable) was truly a most enjoyable way to start the day. We were not staying at the hotel however made...More

Thank Fish_00
Reviewed 6 days ago via mobile

4 nights of luxury! Stayed in a mirage room with our 2 kids aged 10 and 7. What a lovely surprise that the room was very spacious and had space for everyone. Decorated really nicely and the bathroom was fabulous with a huge bath for...More

Thank townsendfamily
Response from MarkSexton, General Manager at Sheraton Grand Mirage Resort, Gold CoastResponded 4 days ago

Dear townsendfamily Thank you for choosing our resort for your Holiday Season visit to Australia, and for reviewing your experience so positively.We're delighted your Mirage stay was fabulous, and that your room was comfortable and spacious for the four of you. We have noted your...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Beachfront
Room Service
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Free Internet
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Tennis Court
Heated pool
Outdoor pool
Details
Price range
US$223 - US$704 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$223 - US$704 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (889)
Room & Suite (367)
Pool & Beach (168)
Dining (130)
Hotel & Grounds (670)
Bathroom (21)
Business Centre & Event Rooms (20)
Family and Play Areas (7)
Questions & Answers
Ask a question
Sublimerose
30 December 2017|
AnswerShow all 6 answers
Response from MarkSexton | Property representative |
Hi Sublimerose Thank you for your enquiry re the full buffet breakfast cost for your daughter. Children's buffet prices - applicable to our young guests 4 to 12 years inclusive - are 50% of the adult cost which would mean... More
1
Vote
clairepei
18 November 2017|
Answer
Response from MarkSexton | Property representative |
Hi clairepei, thank you for your question. I understand our Reservations Manager has been liaising with you regarding this issue, and that it has now been resolved with your correct dates in place, and a refund being... More
0
Votes
loz63
6 October 2017|
AnswerShow all 7 answers
Response from thuruna | Reviewed this property |
Thank you for your question, I believe that $40.00 to $45.00 should get you out of it, good luck enjoy your stay.
0
Votes
Room Tips
"Get up on higher floors to save yourselves from being bitten from the snakes"
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"Get a room very far away from the pool if you'd like a quiet and private stay"
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"Rooms with a view of the ocean are the best"
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"We chose a garden room on the beach side"
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