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Sheraton Grand Mirage Resort, Gold Coast

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Sheraton Grand Mirage Resort, Gold Coast
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1,310 Reviews from our TripAdvisor Community

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Showing 1,276: English reviews
Reviewed 2 days ago NEW

Stayed with family as a weekend getaway. Really old facility paticularly the pool area.Specifically asked for a room near pool and got a room as far as you could away from pool on the road when thecresort was half full. The staff were great but owners charge for everything. To pay for Wifi in this day and age is just...

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Helpful?
1Thank LeisureTime123
London
Reviewed 3 days ago NEWvia mobile

Right on the beach this large yet friendly resort is perfectly placed for any type of stay. Romantic lagoon rooms hidden in tropical foliage, garden rooms very safe for a young family and suites for those desiring a little more space. Having said that, the standard rooms are a very good size with 2 double beds and a sofa. Ground...

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Helpful?
Thank dmhLondon
Brisbane, Australia
Reviewed 4 days ago NEW

To start with, 5 stars is not a high enough rating for this hotel. From the gentlemen taking our luggage on arrival to packing our car at the end every single staff member in this hotel is exceptional. The grounds are immaculate, position on the Coast superb right on the beach and the rooms were large and well maintained. We...

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Helpful?
Thank Barbara L
MarkSexton, General Manager at Sheraton Grand Mirage Resort, Gold Coast, responded to this review

Barbara L….our team was proud to read your wonderful review of your most recent stay with your family, and to know that your 70th Birthday celebration was so special. We are honoured and delighted when our guests choose to celebrate here at Sheraton Grand Mirage, and we thank you for your continuing support, and for this wonderful review. It truly...

Reviewed 1 week ago

This is a fantastic Gold Coast Resort. Despite the warnings on the website about noise due to construction works we could not hear these at all both inside and outside of the hotel. It's a great location with Marina Mirage restaurants just over the bridge and very close to all the touristy attractions in Surfers Paradise. We reserved a Spa...

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Helpful?
Thank Andrew R
Newcastle
Reviewed 1 week ago via mobile

If you want to stay at an amazing resort and receive amazing service you cannot go past the Sheraton Grand Mirage Resort. Spectacular beach front setting with great facilities. Make sure you visit the Oyster Bar & Terraces restaurant for super dining. Mark and his staff should be very proud of their service at this stunning resort.

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Helpful?
Thank Shellseagles
MarkSexton, General Manager at Sheraton Grand Mirage Resort, Gold Coast, responded to this review

Dear Shellseagles Your incredibly loyal support, and the time you always take to share your Mirage experience, is appreciated by each and every one of us here at the resort. And your comments regarding our service make us feel proud. Thank you so much. We very much look forward to your annual return and please know a Sheraton Grand Mirage...

Australia
Reviewed 1 week ago

Our company had booked about 200 rooms for a company conference to be held here in October. Wow this place is great. Check in was a little slow but when so many people arrive at once it is to be expected. My room was on the second floor overlooking a small pool that winds its way around the resort. i...

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Helpful?
Thank Fernandez1960
MarkSexton, General Manager at Sheraton Grand Mirage Resort, Gold Coast, responded to this review

Fernandez1960…it was good to have you with us back in October for your company conference, and we appreciate the time you have taken to review your stay at our resort. We hope you will come back for a longer visit too. Till then…many thanks again for your positive and detailed review on your Mirage experience…warmest regards, Mark

Melbourne, Australia
Reviewed 1 week ago via mobile

This is still a great hotel that is great to stay at, both for business and leisure. The facilities are well maintained, the rooms are spacious and being right on the beach can't be beaten. Stayed here for a conference so was fully catered, but really good food.

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Helpful?
Thank RaffiTenenbaum
MarkSexton, General Manager at Sheraton Grand Mirage Resort, Gold Coast, responded to this review

Dear RaffiTenenbaum Thank you your continuing support of our resort. It was a pleasure to have you back with us this month, and we appreciate you posting this review about your latest Mirage experience. Look forward to welcoming you again when you are next headed our way. Warmest regards Mark

Greater Newcastle, Australia
Reviewed 1 week ago

Spent a coupe of lovely days for a conference. This hotel is nothing short of awesome with beautiful rooms overlooking manicured gardens and beautiful pool with swim up bar. Situated right on the beach and across the road from the Marina, there is plenty to do

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Helpful?
Thank Matthew S
MarkSexton, General Manager at Sheraton Grand Mirage Resort, Gold Coast, responded to this review

Matthew S….great to have you with us recently for your conference. We all loved your enthusiastic and much appreciated review on your Sheraton Grand Mirage experience, and hope you will return…soon! Warm regards, Mark

Sydney, Australia
Reviewed 1 week ago via mobile

My husband had a work related conference at this hotel last week. Conference went for 3 days so as it's summer abd the hotel has a huge pool abd is right on the beach, I tagged along. The hotel lobby is impressive, spacious and well presented abd furnished. It looks out over the pool area and faces the beach (which...

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Helpful?
Thank CClifford-Smith
MarkSexton, General Manager at Sheraton Grand Mirage Resort, Gold Coast, responded to this review

Dear CClifford-Smith….how special it was to read your review and know that your stay here at Mirage was (mostly) wonderful! Thank you for sharing so descriptively your experience in words and photos, and for considering a return visit. We hope that will eventuate as it would be our pleasure to welcome you and your husband back for some relaxing couple...

Sydney
Reviewed 1 week ago via mobile

This hotel definitely doesn't live up to the Sheraton brand . Spent 3 days here last week end , the location is great on the beach . The hotel is dated and it feels like the management don't really know what's going on. On a number of occasions we dined at the on site buffet restaurant and found that the...

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Helpful?
1Thank Ozboyz22
MarkSexton, General Manager at Sheraton Grand Mirage Resort, Gold Coast, responded to this review

Dear Ozboyz22 Thank you for staying with us. We apologise for your stay being so disappointing, and we too are extremely disappointed that your time here did not reflect a typical relaxing and most enjoyable Mirage experience. I’d appreciate you making contact with my office so we can obtain details of your stay, which will enable me to follow up...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Surrounded by sparkling lagoons and tropical gardens. The Gold Coast's only five star resort to offer an absolute beachfront location. SPG Members receive complimentary in room internet when booking direct. ... more   less 

Additional Information about Sheraton Grand Mirage Resort, Gold Coast

Address: 71 Seaworld Drive, Main Beach, Gold Coast, Queensland 4217, Australia
Region: Australia > Queensland > Gold Coast > Main Beach
Price Range: RM792 - RM2,090 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Grand Mirage Resort, Gold Coast 5*
Number of rooms: 293
Reservation Options:
TripAdvisor is proud to partner with Starwood APAC, Booking.com, Orbitz, HotelTravel.com, Odigeo, Travelocity, Agoda, Hotels.com, Priceline and Cancelon so you can book your Sheraton Grand Mirage Resort, Gold Coast reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Mirage Resort And Spa
Sheraton Mirage Hotel Main Beach
Sheraton Main Beach
Main Beach Sheraton
Sheraton Grand Mirage Resort, Gold Coast Australia - Main Beach
Hotel Style:
#1 Luxury Hotel in Main Beach
#1 Family Hotel in Main Beach
#2 Romantic Hotel in Main Beach
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Grand Mirage Resort, Gold Coast staff and other travellers.
24 questions
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Questions? Get answers from Sheraton Grand Mirage Resort, Gold Coast staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you cant secure a room near pool above ground floor dont go. Otherwise you need to call a taxi to get there and back.”
 of 5 bubbles LeisureTime123, 5 Dec 2016 | Read review
“Suite was wonderful but so are all the rooms.”
 of 5 bubbles BarbaraL183, 3 Dec 2016 | Read review
“Choose a spa studio room! Very spacious!!”
 of 5 bubbles andrewrJ2794CZ, 28 Nov 2016 | Read review
“The room we had faced the ocean, so there was a nice breeze”
 of 5 bubbles CindyC632, 20 Nov 2016 | Read review
“Make sure you have a beach view”
 of 5 bubbles MichaelK793, 10 Nov 2016 | Read review
5 of 5
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