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NRMA Treasure Island Holiday Park

Travellers' Choice award winner
04/06/2017 05/06/2017
1 room 2 adults 0 children
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NRMA Treasure Island Holiday Park
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1,092 Reviews from our TripAdvisor Community

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Showing 1,088: English reviews
Surfers Paradise, Australia
Reviewed 27 October 2013

Great camping spot, clean amenities, loads of activities for the kids. Only complaint is that check in and check out procedure is a slow process. Staff friendly and helpful. Quiet at night time with nice cool breezes throughout the day.

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Helpful?
Thank Shakes C
NRMAHP, Sales & Marketing Production Manager at NRMA Treasure Island Holiday Park, responded to this review

Thank you for taking the time to leave us such wonderful feedback. I am glad to hear that the kids had lots to do! I just thought that I would use this opportunity to inform you that Treasure Island Holiday Park will be the happy home of a brand new waterpark in around February of next year! We are very...

Reviewed 24 October 2013

The staff are fantastic to deal with and so friendly. With three pools to choose from, swimming is not a problem. Very clean park. The buffet is sensational too. Only 10 mins from theme parks or Surfers Paradise. Will def be coming back!!

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Helpful?
Thank Matt D
Sorell, Australia
Reviewed 22 October 2013

My family stay was back in febuary 2012, ( had to click november as thats as far back in dates ) with a family of 2 adults and 3 children in a ensuite cabin.. i was pleased with our VERY FIRST holiday choice of accomodation , but that sadly got worse. there was great amenities at the park and plenty...

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4Thank jodie l
NRMAHP, Sales & Marketing Production Manager at NRMA Treasure Island Holiday Park, responded to this review

Thanks for your review however I need to mention that it is very difficult for me to investigate issues that occurred more then a year and a half ago. I would like you to be aware that subsequent to your stay, new spas have been constructed and are now free of charge. As we are a holiday park and not...

Sydney, New South Wales, Australia
Reviewed 16 October 2013

We had a week with our three kids here in the school holidays. We had stayed before, but only for one night on our way through. So we knew that it was a fun place to stay with a mix of camping, vans and cabins. We chose a cabin, due to booking late we had to switch half way to...

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Helpful?
Thank Katy A
NRMAHP, Sales & Marketing Production Manager at NRMA Treasure Island Holiday Park, responded to this review

Hi and thanks for you positive words! It is lovely to hear someone capture our park just how we would want people to see it, as a convenient place to stay with endless fun for the kids, helpful staff and everything you need at your doorstep, whilst being able to still escape the "rat race". We are glad you got...

Reviewed 16 October 2013

We are a family of 2 adults & 2 teenagers. We stayed in a Pandanus Villa and had a delightful stay. Our cabin was clean, tidy and comfortable. There were was a bit of noise, to be expected in a family holiday park, however I would not like to experience the noise volume at peak holiday time. The teenagers enjoyed...

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Helpful?
Thank J00lsB69
NRMAHP, Sales & Marketing Production Manager at NRMA Treasure Island Holiday Park, responded to this review

Thanks for leaving us a review and we are glad that you had a great time at Treasure Island Holiday Park! The activities at our park are always popular with our guests so I am glad you got to experience and enjoy them and hope to welcome you back in the future. It is great to hear that our staff...

Adelaide
Reviewed 12 October 2013

I can't believe that the manager of this place can still have a job in this day and age. The service was the worst and the most unfriendly that I have ever experience. We truly were treated like beggers instead of customers. Our room stank and the cushions on the lounge suite were so suppose to be yellow but instead...

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11Thank Jeshurun1958
NRMAHP, Guest Relations Manager at NRMA Treasure Island Holiday Park, responded to this review

Although Treasure Island has built its reputation on the quality of its accommodations and facilities, we are also well known for the superior level of customer service our experienced staff provide; we commonly receive glowing reports about how our team has further enhanced a guest’s stay, so it is extremely disappointing to read your account of the service levels provided....

Melbourne Australia
Reviewed 9 October 2013

If you want a family break where the kids and the parents will have a great time, Treasure Island is the place to stay. Kids clubs for the children and we can sit an enjoy a glass of wine on the balcony. The location is great with 2 supermarkets within walking distance as well as some great places to eat...

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Thank 6hitusa
Cairns
Reviewed 7 October 2013

We have just returned from our annual stay at Treasure Island and I would have to say our last. As a regular camper at the park we are disappointed at the lack of maintenance from year to year with the price going up and up. The camp site is great but I must say the gardens are showing their lack...

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4Thank Mundacairns
NRMAHP, Guest Relations Manager at NRMA Treasure Island Holiday Park, responded to this review

Thank you for your feedback. Our park has a dedicated team who lovingly tend our tropical gardens daily, mowing, trimming and collecting fallen foliage, so I am very surprised to read your perception of the park’s presentation. Similarly, a dedicated housekeeping team services all amenities several times a day and at the request of any staff member or guest who...

Blackwater, Australia
Reviewed 5 October 2013

Stayed in a lovely unit which was very comfortable but so close to the road it was extremely noisey most of the night.Even air conditioning in the bedrooms may be something the park could do to block out some excessive noise.Probably wouldn't stay there again, which is a shame because everything else was really nice.

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Helpful?
Thank Colleen O
NRMAHP, Sales & Marketing Production Manager at NRMA Treasure Island Holiday Park, responded to this review

Thank you for leaving feedback from your recent stay. We are glad that you found the park to be a nice place and am sorry to hear that there was a lot of road noise whilst you were there. I really do hope you decide to come back to Treasure Island Holiday Park again in the future and if you...

Tamworth, Australia
Reviewed 3 October 2013 via mobile

We stayed with our 2 girls in a cabin for 5 nights. Kids loved it. Massive play area right next to restaurant/bar. You can sit and have a beer at a table while watching the kids do what kids do in the playground. Pool and water slide also excellent. You can purchase meals most nights if need be at the...

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Helpful?
Thank gsm888

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Enjoy the ultimate family holiday on QLDs fabulous Gold Coast with a stay at BIG4 NRMA Treasure Island Resort & Holiday Park. Close to all major theme parks, Harbourtown Shopping Centre & the Broadwater, its central location provides easy access to all Gold Coast highlights. There is a great range of self-contained accommodation to choose from at Treasure Island. From 1 and 2-bedroom units, cabins and villas, to 3-bedroom 2-storey townhouses we can cater for all needs and budgets. For those travelling with their own caravan, RV, motorhome or camping equipment, we have a range of powered sites which are superbly located close to amenities and park facilities. Discounted theme park tickets can be purchased at reception and our helpful staff can assist you with tour bookings and other arrangements. Whether you are after a relaxing family break or an action packed adventure holiday, Treasure Island is the perfect place for you. ... more   less 

Additional Information about NRMA Treasure Island Holiday Park

Address: 117 Brisbane Rd, Biggera Waters, Gold Coast, Queensland 4216, Australia (Formerly NRMA Treasure Island Resort & Holiday Park)
Region: Australia > Queensland > Gold Coast > Biggera Waters
Price Range: RM319 - RM667 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — NRMA Treasure Island Holiday Park 4.5*
Number of rooms: 125
Reservation Options:
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Also Known As:
Treasure Island Resort And Holiday Park
Treasure Island Resort & Holiday Park Hotel Biggera Waters
NRMA Treasure Island Holiday Park Gold Coast/Biggera Waters, Australia
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Questions & Answers

Here's what travellers have asked, with answers from NRMA Treasure Island Holiday Park staff and other travellers.
9 questions
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Questions? Get answers from NRMA Treasure Island Holiday Park staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Recommend poolside villas for families”
KimmyNZ, 21 Apr 2017 | Read review
“depends on space needed, we did pay almost 3,000 for 9 days i do think this is very expensive.”
gailm992, 9 Apr 2017 | Read review
“Explore room options that are best for your family. Found ours a little small, but that is what we booked.”
Tooheyspete, 7 Mar 2017 | Read review
“Choose a Riverside Townhouse instead, these looked okay from the outside and all faced towards the Riverside pool.”
RaeA007, 13 Feb 2017 | Read review
“Standard tent sites near the camp kitchen will be quieter than central or other pool area sites.”
suzannel63, 31 Jan 2017 | Read review
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Prices are for 1 room, 2 adults
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