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InterContinental Sanctuary Cove Resort

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Traveller (740)
Room & Suite (449)
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Overview
  • Excellent43%
  • Very good36%
  • Average14%
  • Poor5%
  • Terrible2%
Travellers talk about
“lagoon pool”(101 reviews)
“marina village”(48 reviews)
“club room”(31 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
All hotel details
Additional information
Offers from InterContinental Sanctuary Cove Resort
Special Offer: 20% off or more
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Offers from InterContinental Sanctuary Cove Resort
Special Offer: 20% off or more
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,288)
There are newer reviews for InterContinental Sanctuary Cove Resort
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Traveller rating
528
447
176
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34
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528
447
176
66
34
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241 - 245 of 1,251 reviews
Reviewed 17 January 2017

My spouse and I had enjoyed a good holiday at the(4 star) Ramada Hope Island last year and decided to upgrade this year by booking at the Intercontinental Sanctuary Cove. The location is excellent!!.....the access reminds you of the manicured hotels in Scottsdale Arizona USA...More

Thank Rafael D
Management response:Responded 20 January 2017

Dear Rafael D, Thank you for your recent review. I am glad that you enjoyed your stay with us and that you found our service provided to be good overall, value for money and likely to return. Regarding your comments around the staff training and...More

Reviewed 16 January 2017

I took my 94 year old mother for 4 days over Christmas, hoping to have a wonderful relaxing time. My mother is hard of hearing & also needs the use of a wheelchair, so to find that the hotel was short on ramps to use...More

2  Thank Andrea F
Management response:Responded 17 January 2017

Dear Andrea F, Thank you for taking the time to review your recent stay at the resort. I am pleased to read that you found the staff to be friendly and the breakfast nice. I am sorry that you found areas of your stay unsatisfactory....More

Reviewed 14 January 2017 via mobile

Recently visited the intercontinental Sanctuary Cove for a family vacation. This was our 8th stay at the resort . The old house is still beautiful and looks amazing at night . We were greeted at reception by a delightful young trainee . She acknowledged my...More

Thank Johnathon W
Management response:Responded 17 January 2017

Dear Jonathan W, Thank you for your recent review. I am glad that overall you loved your stay at the hotel, and had some great service from some of our team, feedback that I will ensure reaches the relevant team members. I am sorry that...More

Reviewed 13 January 2017 via mobile

My husband and I came up for New Years from Melbourne and it was the best decision we made!! We felt like royalty whilst staying here! The staff couldn't be more kind or helpful, the food was delicious and their new years eve celebrations and...More

Thank Ashleigh C
Management response:Responded 15 January 2017

Dear Ashleigh C, Thank you for your recent review. I am glad that you enjoyed all the facilities within the resort a well as the nearby Sanctuary Cove village. It is great to read that our staff looked after you well and that you enjoyed...More

Reviewed 12 January 2017 via mobile

Wow, this is a hidden gem. The pools are fantastic and very family friendly. The buffet breakfast was great with so much to choose from. The only down side is we requested non-smoking and there is a smoker in the room next door so we...More

Thank NZJennyNZ
Management response:Responded 15 January 2017

Dear NZJennyNZ, Thank you for your recent review. I am pleased to read that you found the resort a 'hidden gem' and that you enjoyed the lagoon and swimming pools, buffet breakfast and our family of kangaroos who spend most of their time on the...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Golf Course
Heated pool
Outdoor pool
Details
Price range
US$128 - US$303 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$128 - US$303 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (740)
Room & Suite (449)
Pool & Beach (130)
Dining (71)
Amenities (81)
Business Centre & Event Rooms (8)
Questions & Answers
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Gary H
9 July 2017|
AnswerShow all 5 answers
Response from Michaw84 | Reviewed this property |
Yes, the golf buggy lanes which go in and out of sanctuary cove are perfect for cycling, I quite often see kids riding their bikes in this area.
0
Votes
jetseta10
7 February 2017|
AnswerShow all 4 answers
Response from Alvin A | Reviewed this property |
The beach lagoon will be great for your kids playing on the sand, while you have the option on swimming on the beach lagoon or the heated pool. The is also a jacuzzi. You can also enjoy the kids play area where they have... More
1
Vote
jetseta10
7 February 2017|
AnswerShow all 5 answers
Response from 007dude2016 | Reviewed this property |
weather dependant but yes, should be fine to swim. The resort has a large lagoon pool and kids love that. There are some other games around the 2nd pool area which keeps the kids interested. Out the front of the hotel... More
1
Vote
Room Tips
"Ask for a room on the top floor with a view of the water - spectacular"
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"I think all rooms have a water or equally nice view"
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"room looking over the resort pool"
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"Most rooms are good but request a room with a water view"
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