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Mercure Gold Coast Resort

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Mercure Gold Coast Resort
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1,100 Reviews from our TripAdvisor Community

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Showing 1,079: English reviews
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dublin
Reviewed 2 days ago NEWvia mobile

Hi Guy's, took a few days in Queensland's gold coast area. We stayed at the mercure gold coast resort. If you want to stay you'll need a car to get anywhere. The local shops are a few minutes drive away, but not really walkable. The main stores are about 20 minutes away in mermaid beach. The hotel itself is well...

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Helpful?
Thank deedee7Dublin
Sydney, Australia
Reviewed 2 days ago NEW

The hotel is off the beaten-track, wedged between two golf courses, but rooms and service both excellent. Rooms are spacious and well appointed and clean. Beautiful surroundings with lush tropical gardens and bird life.

Review collected in partnership with Accorhotels.com
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Thank David M
Newcastle, Australia
Reviewed 4 days ago NEW

We stayed for 1 night here ,, room was very roomy , bed comfy , shower awesome ,, lovely view over the river , pools looked very inviting just a shame we didn't have time to use them ,, check in was a bit of a wait maybe could do with another person serving , would stay again , lovely...

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Helpful?
Thank sascha62
Mr_Tom_Bloomfield, General Manager at Mercure Gold Coast Resort, responded to this review

Hi Sascha, many thanks for letting us know about your stay with us and hopefully next time you'll have time for a swim. Sorry that you had to wait at check-in, though I know recent days have been rather busy. We'll share this feedback with our team to make sure it's a point of focus. We hope to see you...

Gold Coast, Australia
Reviewed 4 days ago NEWvia mobile

Although it took nearly half an hour to check in due to only having two staff work the front desk, the service is really good in terms of professionalism and manners. The rooms are dated but they're huge and good value for money. The in room dining is fantastic and pretty quick considering the size of the resort and the...

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Helpful?
Thank MicRay2016
Mr_Tom_Bloomfield, General Manager at Mercure Gold Coast Resort, responded to this review

Hi MicRay2016, thanks for your review and great to hear that your stay was an enjoyable one, despite a wait on arrival. I'm sorry to hear about your car. We're working on some options to move along some small birds which have taken to roosting in the car park and understand that they can sometimes cause a mess. Thankfully, this...

Rockhampton, Australia
Reviewed 6 days ago NEWvia mobile

Beautiful hotel facility with the golf course attached. Lovely room with balcony overlooking the pool area, pleasantly surrounds with nice gardens and palms. Rooms nice and clean presentable, staff very pleasant and courteous. Breakfast very nice with pleasant surroundings, decor. Staff providing services to poolside. 👍

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Helpful?
Thank Allan W
Mr_Tom_Bloomfield, General Manager at Mercure Gold Coast Resort, responded to this review

Hi Allan, thanks so much for your review. We're delighted that you enjoyed our resort's surroundings, as well as the service provided by our friendly team. We hope to see you again soon.

Brisbane, Australia
Reviewed 1 week ago NEW

I am a Travel Agent (Sina world Travel-Helloworld) I attended a conference at Mercure hotel. Our rooms was very good, beds very comfortable. I ordered a room service on the night when we arrived that was great service. Ideal place for family, where our room (6010) was a stone throw at Pool. The only problem I find during the conference...

Review collected in partnership with Mercure Hotels
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Helpful?
Thank taputuar
Mr_Tom_Bloomfield, General Manager at Mercure Gold Coast Resort, responded to this review

Hi taputuar, thanks so much for your review - we're pleased to hear that you had an enjoyable visit, including a comfortable night's sleep and a great meal. We're sorry to hear about the coffee machine and will definitely check this. Instead of the old-fashioned coffee urns, we provide Nespresso machines for our conference guests, which take slightly longer but...

Oxfordshire, United Kingdom
Reviewed 1 week ago

Visited on a business trip. Rooms were lovely with a modern feel. Wonderful views of the golf course. Bit of a drive to the beach. Food was average, struggled to eat with food allergies and actually ended up being poorly due to cross contamination. Pool area was clean and well looked after. Gym and sauna were up to date. Would...

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Helpful?
Thank hannahneil04
Mr_Tom_Bloomfield, General Manager at Mercure Gold Coast Resort, responded to this review

Hi hannahneil04, many thanks for your review. It's great to hear that you enjoyed our resort's location when you stayed recently. I'm naturally concerned to hear about your dining experience due to a food allergy. I'd be keen to speak with you further about this, as we are very focused on catering to all guests' dietary needs and we are...

Redcliffe, Australia
Reviewed 2 weeks ago

The Mercure gold coast resort was a great place to stay. I recently attended seminars there , the front desk was very polite and helpful as well as the bar and restaurant staff. We will return there again.

Review collected in partnership with Accorhotels.com
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Thank 688marionh
Mr_Tom_Bloomfield, General Manager at Mercure Gold Coast Resort, responded to this review

Hi Marion, many thanks for your review. I'm delighted to hear that your stay at our resort during a recent seminar was an enjoyable and productive one. We look forward to welcoming you back soon.

Newcastle
Reviewed 2 weeks ago

Very nice hotel, the staff is definitely the hotels best asset. We enjoyed our stay and found it a very central place to radiate elsewhere from, but be aware it is not near the beach and ican be very hot in summer. Would definitely make a return visit in a cooler time of year.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Cheryl R
Mr_Tom_Bloomfield, General Manager at Mercure Gold Coast Resort, responded to this review

Hi Cheryl, many thanks for your review. It's great to hear that you enjoyed your stay and that the service provided by our friendly team was a stand-out. Summer on the GC - especially these recent months - can be very hot, though our resort pools are great places to cool off. We hope to see you again soon.

Melbourne, Australia
Reviewed 2 weeks ago via mobile

Great base to explore the Gold Coast, whilst being away from the busyness of Surfer's Paradise main drag, being approx 20 min drive from Coolangata airport & also the major theme parks. The pool a great amenity to entertain the kids, was clean and very well maintained. Resort grounds equally well maintained and groomed. Undercover cover, free parking a bonus....

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1Thank neddy71
Mr_Tom_Bloomfield, General Manager at Mercure Gold Coast Resort, responded to this review

Hi neddy71, thanks for letting us know about your stay and it's good to hear your family had an enjoyable time. We've refurbished 50% of our rooms so far, with more planned for this year, so we hope to allocate you one of these upgraded rooms when you next visit.

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Golf Course
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Located in the heart of it all - just minutes from beautiful Gold Coast beaches and renowned golf courses, Surfers Paradise, Broadbeach, world class shopping and sporting stadiums - Mercure Gold Coast Resort is perfectly positioned for your business trip or next holiday. This beautifully appointed resort is one of the top choices on the Gold Coast for relaxing, unwinding and rejuvenating away from the hustle and bustle of the city. When planning where to stay on the Gold Coast, for a fun family holiday with the kids, sneaking away for a romantic couples' escape or teeing off on a golf weekend - no hotel makes you feel more at home than Mercure Gold Coast Resort! ... more   less 

Additional Information about Mercure Gold Coast Resort

Address: Palm Meadows Drive | Palm Meadows, Carrara, Gold Coast, Queensland 4211, Australia (Formerly Radisson Resort)
Region: Australia > Queensland > Gold Coast > Carrara
Price Range: RM370 - RM727 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Gold Coast Resort 4*
Number of rooms: 308
Reservation Options:
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Also Known As:
Radisson Resort Gold Coast Hotel Carrara
Radisson Gold Coast
Radisson Hotel Carrara
Radisson Carrara
Carrara Radisson
Mercure Gold Coast Resort Australia
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Gold Coast Resort staff and other travellers.
2 questions
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Ipswich, Queensland, Australia

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Questions? Get answers from Mercure Gold Coast Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“U do need to leave a deposit of $100 which they hold fir 2-5 days then release if room is ok”
 of 5 bubbles sascha62, 19 Feb 2017 | Read review
“if you don't mind stairs go for the 3rd floor away from the pools.”
 of 5 bubbles BabyandUs, 2 Feb 2017 | Read review
“Don't stay in a room near an icemaker. Rooms near the smaller pool tend to be quieter.”
 of 5 bubbles CAILEIG2015, 28 Jan 2017 | Read review
“Block 2 is the better block in my opinion”
 of 5 bubbles tonydS860ZA, 17 Jan 2017 | Read review
“The rooms closest to the main pool and reception are more convenient.”
 of 5 bubbles tropical-trippers65, 12 Jan 2017 | Read review
5 of 5