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Mercure Gold Coast Resort

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Traveller (380)
Room & Suite (161)
Dining (28)
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Overview
  • Excellent32%
  • Very good46%
  • Average14%
  • Poor5%
  • Terrible3%
Travellers talk about
“carrara markets”(12 reviews)
“gold coast”(79 reviews)
“accor member”(14 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Mercure Gold Coast Resort
Special Offer: UP TO 30% - EARLY BOOKING
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Offers from Mercure Gold Coast Resort
Special Offer: UP TO 30% - EARLY BOOKING
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Rooms
8 Jul9 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,341)
There are newer reviews for Mercure Gold Coast Resort
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Traveller rating
436
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436
577
194
68
44
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All reviewscarrara marketsgold coastaccor memberplay golfpalm meadowsmain buildingroom serviceshuttle busminute drivetennis courtsmain poolking roombuffet breakfastmini barrelaxing stayundercover parkingsurfers paradise
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211 - 215 of 1,319 reviews
Reviewed 19 April 2017

Visited the Gold Coast in March with plans for multiple days at the Theme parks and a day at the Beach. Chose this hotel for location between parks and beach. We really loved almost everything about the resort. Everything was great except the Wifi. It...More

Thank 62goodyear
Response from Mr_Tom_Bloomfield, General Manager at Mercure Gold Coast ResortResponded 3 May 2017

Hi 62goodyear, thanks for your review. Great to know you had an enjoyable stay. We have recently upgraded our WiFi bandwidth, though the issue you may be referring to is the cap on maximum download capacity. Please rest assured that this is something we are...More

Reviewed 18 April 2017

The resort is at Carara approx 2 miles inland from Surfers paradise and Broadbeach, and so offers a quiet retreat and all the benefits of the Gold Coast without being among the frenetic noise and bustle. The rooms are spacious, well equipped and clean, and...More

Thank hfba
Response from Mr_Tom_Bloomfield, General Manager at Mercure Gold Coast ResortResponded 3 May 2017

Hi hfba, many thanks for your comments following your recent stay. We appreciate this feedback, so we can continue to improve. It's nice to hear that your overall stay was very enjoyable.

Reviewed 16 April 2017 via mobile

We stayed here for 1 night. 2 adults 2 kids. Nice twin room with two double beds. Ports for was made up for us with nice sheets and kids duvet which was nice. Place is quite out dated but nice and comfy enough. Our balcony...More

Thank Andrea L
Response from Mr_Tom_Bloomfield, General Manager at Mercure Gold Coast ResortResponded 18 April 2017

Hi Andrea, many thanks for your review and we're pleased to hear that you enjoyed a recent break at the resort with your family. Next time you stay we'll certainly try to allocate you a room overlooking the pool or golf course, so you can...More

Reviewed 16 April 2017 via mobile

Resort is in a nice precinct, my room was on the top floor of one of the nearest buildings, over looking a lovely golf course. Room was ok, but very outdated - shower bath with the push button was very retro... 24hr check in was...More

1  Thank AndyJG17
Response from Mr_Tom_Bloomfield, General Manager at Mercure Gold Coast ResortResponded 18 April 2017

Hi Andy, many thanks for your review and balanced comments. We appreciate your remarks about your room. We have refurbished 50% of the resort rooms so far, with more planned for mid-2017. We're sorry to hear that you were overlooked at Reception and that you...More

Reviewed 15 April 2017

Stayed for 1 night with a friend in a twin room. Very spacious with big comfortable beds. Needed to check in after midnight and staff were happy to accept this request and were available at the front desk when we arrived after 1am. Considering it...More

Thank Hayley H
Response from Mr_Tom_Bloomfield, General Manager at Mercure Gold Coast ResortResponded 18 April 2017

Hi Hayley, many thanks for your review and also for staying with us over the Easter period. Great to hear you found our resort to be good value for money and that you received good service. We'll definitely check the shower head, so thank you...More

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About
Amenities
Top amenities
Room Service
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Free Internet
Bar/Lounge
Pool
Spa
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Meeting Rooms
Children Activities (Kid / Family Friendly)
Concierge
Banquet Room
Babysitting
Dry Cleaning
Laundry Service
Multilingual Staff
Self-Serve Laundry
Shuttle Bus Service
Airport Transportation
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Tennis Court
Bar/Lounge
Hot Tub
Pool
Spa
Golf Course
Heated pool
Outdoor pool
Details
Price range
US$77 - US$149 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Family Rooms, Non-Smoking Rooms
Details
Price range
US$77 - US$149 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Family Rooms, Non-Smoking Rooms
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Traveller (380)
Room & Suite (161)
Dining (28)
Pool & Beach (24)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
8 July 2017|
AnswerShow all 7 answers
Response from Val C | Reviewed this property |
Not sure about that but you can ask their concierge . Hope this helps
1
Vote
alanne
4 April 2017|
AnswerShow all 4 answers
Response from neddy71 | Reviewed this property |
Apologies, as I did not play golf whilst there. However I found their concierge service to be tremendously helpful. I contacted them in advance of our stay, via the "contact us" link on hotel website, to enquire about... More
0
Votes
Amanda w
5 March 2017|
AnswerShow all 6 answers
Response from David M | Reviewed this property |
Close to the stadium - large rooms and service is great A hidden gem
1
Vote
Room Tips
"Acorr Club is wonderful"
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"probably better to get upstairs room"
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"Off the ground floor and away from both pools as quests walk around talking at night."
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"overlooking the golf course"
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