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Sanctuary Lake Apartments

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Traveller (43)
Room & Suite (108)
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Overview
  • Excellent38%
  • Very good42%
  • Average11%
  • Poor5%
  • Terrible4%
Travellers talk about
AMENITIES
Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Family Rooms
Kitchenette
3 Star Hotel
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Additional information
Offers from Sanctuary Lake Apartments
Special Price: Early Bird up to 25%off*
Offers from Sanctuary Lake Apartments
Special Price: Early Bird up to 25%off*
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Reviews (172)
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67
69
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All reviewsthese apartmentsclose to the airportflight pathtop floorbedroom apartmentthe gold coastacross the roadpool areagreat poolshort strollplanes flyinggreat apartmentsfamily holidayminutes from the airportchose this placewithin an hourcable tv
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21 - 25 of 171 reviews
Reviewed 28 December 2016

Edward the on sight manager was very friendly and helpful and has been doing a lot to tidy up the outside and the grounds. unfortunately this is a body corp so the units are owned by other people. We had unit 68 and it NEEDS...More

Thank Sharlene_and_Paul
Response from Sanctuary L, Owner at Sanctuary Lake ApartmentsResponded 9 January 2017

Dear Sharlene and Paul, Thank you very much for your review! I will definitely pass on your comment to the unit owner and we actually are looking at some sort of improvements. Hopefully, on your next visit, you may see the difference on the improvements....More

Reviewed 14 December 2016

We stayed with my 3 kids a had a great time here. The spa and pool was fabulous and outside BBQ facilities excellent. The onsite manager and family were very friendly and helpful. We were treated to a free BBQ put on the body corp...More

Thank Cameron P
Response from Sanctuary L, Owner at Sanctuary Lake ApartmentsResponded 9 January 2017

Dear Cameron, Thank you very much for your feedback! Yes, it was glad that you came at the time we were having our Xmas party in our complex. We did hope you enjoy that. We are looking forward seeing you very soon! Kind regards, Edward

Reviewed 16 November 2016

Had room 68 for 12 nights. Very tired state. Wasn't anything like the pictures advertised. For instance on arrival fridge was not clean, about 3 light bulbs out (including bathroom) and couldn't alert anyone until the next day. Phone to reception/manager had been taken away....More

1  Thank Trevor and Marg... A
Response from Sanctuary L, Manager at Sanctuary Lake ApartmentsResponded 28 November 2016

Dear Mr and Mrs Andrews, Thank you very much for your feedback about your stay back in early October 2016. After your stay back in October, we have changed cleaners and still under progress of improving our cleaning and service procedures. About the cockroach incident,...More

Reviewed 11 November 2016 via mobile

Stayed here for a family holiday around Christmas and rooms are a little bit dated but not too bad. Pool and spa is amazing and short walk to the beach. Have to drive to any shops but drive isn't too long. Nice cafes along beachMore

1  Thank mwilson96
Response from Sanctuary L, Manager at Sanctuary Lake ApartmentsResponded 28 November 2016

Dear mwilson96, Thank you very much for your feedback! You may know that all holiday units are individually owned by different owners, that's why the unit conditions are vary from one to the other. We are on the progress to improving the units bits by...More

Reviewed 18 October 2016

My family and I had a lovely time at these apartments. Good facilities, great pool and lovely manager. We stayed for three nights. It was such a good location and nice and close to a handful of beautiful beaches and surf clubs.More

1  Thank KathyKellyBrisbane
Response from Sanctuary L, Owner at Sanctuary Lake ApartmentsResponded 25 October 2016

Thank you very much for your review KathyKellyBrisbane! It is helpful for me to see the feedback on the improvements we have tried to make. We will continue to improve the place with our baby steps. We are looking forward to accommodating you in near...More

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About
Amenities
Top amenities
Pool
Free Parking
Spa
Hotel Amenities
Free Parking
Self-Serve Laundry
Laundry Service
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Spa
Heated pool
Outdoor pool
Details
Price range
US$80 - US$272 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$80 - US$272 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (43)
Room & Suite (108)
Pool & Beach (22)
Dining (3)
Family and Play Areas (1)
Questions & Answers
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Room Tips
"lower ground apartments easy access to pool."
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"There are no lifts and alot of stairs"
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"There are no lifts so if you need a ground floor unit ask on booking"
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"Ground floors are less noisy"
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