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Novotel Milano Malpensa Airport

1,236 reviews
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Traveller (208)
Room & Suite (103)
Dining (10)
Overview
  • Excellent25%
  • Very good48%
  • Average18%
  • Poor5%
  • Terrible4%
Travellers talk about
“typical novotel”(12 reviews)
“malpensa airport”(73 reviews)
“sofa bed”(6 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
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4 Mar5 Mar
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,236)Write a Review
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All reviewstypical novotelmalpensa airportsofa bedexecutive roomthe busan early flightnight's sleepstayed here for one nightshuttle servicearriving latehire caroutdoor poolrooms are comfortableshort stayclean hotelminute driveflight home
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11 - 15 of 550 reviews
Reviewed 12 November 2017 via mobile

The hotel is convenient to the airport. The rooms were very functional, with a love seat, a desk, and a separate tub and shower. Bathrobes and slippers are included, as are Nespresso and complimentary mineral water. There is also a bar and a restaurant, and...More

Thank Sean D
Response from malpensa07, Responsabile relazioni con la clientela at Novotel Milano Malpensa AirportResponded 29 November 2017

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Milano Malpensa Airport. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest relation officer

Reviewed 4 November 2017

I have very upset experience with the stay at Novotel Milan Malpensa Airport. After we settled down all the luggage 1st night and had a bath, found out the shower room has leaked and water flows all over the ground, and dryer is not working,...More

Thank cknakomi
Response from malpensa07, Guest Relations Manager at Novotel Milano Malpensa AirportResponded 25 November 2017

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Milano Malpensa Airport. I am sorry that your experience did not meet completely your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your...More

Reviewed 30 October 2017

Stayed with family for a night as we had a early flight from Malpensa. Picked up by hotel shuttle from airport, without any issues. Room was clean and spacious. Staff at the reception were helpful and booked a taxi as the hotel shuttle operates only...More

Thank Thiru S
Response from malpensa07, Guest Relations Manager at Novotel Milano Malpensa AirportResponded 1 November 2017

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Milano Malpensa Airport. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest relation officer

Reviewed 26 October 2017

The hotel is close to the airport and rooms are nice. We specifically booked this hotel because it says on their website they have AC. Though they may have AC, according to the front desk it has been turned off. October has been unseasonably warm...More

Review collected in partnership with Novotel Hotels
Thank lisadS9992XD
Response from malpensa07, Guest Relations Manager at Novotel Milano Malpensa AirportResponded 1 November 2017

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Milano Malpensa Airport. I am sorry that your experience did not meet completely your expectations; please allow me to express our sincerest apologies. We appreciate your sharing your...More

Reviewed 24 October 2017

Stayed here just for a day while waiting for a late night flight. Found staff very helpful when I booked by phone. Girl at reception was polite at check in and the guy who took our food orders and served them was very nice as...More

Thank fiona15
Response from malpensa07, Guest Relations Manager at Novotel Milano Malpensa AirportResponded 1 November 2017

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Milano Malpensa Airport. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest relation officer

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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Restaurant
Room Service
Free Parking
Bar/Lounge
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Pool
Hotel Amenities
Room Service
Free Parking
Shuttle Bus Service
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Concierge
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Pool
Outdoor pool
Details
Price range
US$79 - US$136 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$79 - US$136 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (208)
Room & Suite (103)
Dining (10)
Pool & Beach (5)
Family and Play Areas (2)
Questions & Answers
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sgreally
16 June 2017|
AnswerShow all 2 answers
Response from Brunoiivana | Reviewed this property |
Shuttle bus EUR 2 per trip to/from airport (T1 arrivals door 10, T2 outside the pharmacy) every 30 mins from 5AM to 12.45AM. So if you are lucky and hurry, probably you will manage to get the last shuttle. Check-out 12:00PM
1
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Google Translation
TMTParis
1 June 2017|
Answer
Response from Bo H | Reviewed this property |
I am not the right one to answer this question but surely strange
0
Votes
preetisarai
25 January 2017|
AnswerShow all 7 answers
Response from Lkele | Reviewed this property |
For the city center, it is not a convenient location. Unless you have a car and land in Malpensa. Sorry the train station i have not clue about.
1
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Room Tips
"NO AC Room was hot. Waited 45 minutes to get a panini heated at the bar(they are premade and sitting in a..."
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"double room standarf"
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"The higher, the better due to some traffic at night."
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"Go elsewhere"
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