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Elephant Springs Hotel & Cabanas

142 reviews
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Traveller (65)
Room & Suite (16)
Pool & Beach (11)
Overview
  • Excellent25%
  • Very good11%
  • Average9%
  • Poor11%
  • Terrible44%
29 Nov 2017
“Warm welcome, untidy room.”
2 Oct 2017
“Not the best”
Public Wifi
Free Parking
Breakfast Available
Pool
Non-Smoking Hotel
Restaurant
Family Rooms
2.0 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (142)Write a Review
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1 - 5 of 138 reviews
Reviewed 4 January 2018 via mobile

Filthy. Stay clear. Want my money back. Never stayed the night. Drove all the way back to Jhb. Ceiling fans Was about to fly off the ceiling. Pools Were green. Bathrooms full of dirt. Someone was sleeping on the bed when we went in. Neighbors...More

Thank S1819IEgeorgem
Response from South_Of_Africa_HQ, Guest Relations Manager at Elephant Springs Hotel & CabanasResponded 9 January 2018

We're sorry to hear about your experience. Please get in touch with our guest relations department by e-mail elephantsprings@southofafrica.com so that we may further investigate your review.

Reviewed 31 December 2017 via mobile

My goodness! This place didn't have a good good vibe from the entrance gate!! You get inside the chalet, there's a staircase to the bathroom, staircase to the bedrooms. There's just too many staircases. To put icing on the cake, the floors were sticky and...More

Thank Z S
Response from South_Of_Africa_HQ, Guest Relations Manager at Elephant Springs Hotel & CabanasResponded 2 January 2018

Dear Z. Thank you for taking the time to review your experience. We're sorry to hear that you did not enjoy your stay. We very recently updated all of our online imagery so that guests can see our latest pictures of the facilities we have...More

Reviewed 19 December 2017

We booked on Saturday 02/12/2017 for Sunday 03/12/2017 four hours later we to cancel the booking and they did not want to refund us. They said we should wait for the general manager ( Ken Strydom) that will be at work on Monday. Monday morning...More

Thank 22suzetteb
Response from South_Of_Africa_HQ, Guest Relations Manager at Elephant Springs Hotel & CabanasResponded 20 December 2017

Thank you Mrs Busy for your review. We refer to the communication sent to Mr Solly Buys. Dear Mr Buys Thank you for your e-mail. We do understand that on occasion the unexpected may occur and that you could not meet your accommodation commitment. Accommodation...More

Reviewed 30 November 2017

The initial room was very small, Lebogang and her team was quick to change it for us, however, room H54 that was allocated to us had lots coackroaches. Then there was water coming from room 50, and it made a river along the passage, and...More

Thank Walter M
Response from South_Of_Africa_HQ, Guest Relations Manager at Elephant Springs Hotel & CabanasResponded 20 December 2017

Thank you Walter for your review. We apologize for the inconvenience you experienced. We are constantly upgrading our rooms and in 2018 will continue to the next phase, which includes upgrading our TVs.

Reviewed 29 November 2017

We had a fantastic experience with the reception staff as well as the kitchen / waiters and bar staff. The breakfast included in the price was more than enough to keep you the day and was done to well taste. All made us feel welcome...More

Review collected in partnership with this hotel
Thank hannelinel2017
Response from South_Of_Africa_HQ, Guest Relations Manager at Elephant Springs Hotel & CabanasResponded 30 November 2017

Thank you for sharing your experience with us on TripAdvisor. We have put every effort into ensuring our guests' satisfaction and we're thrilled that you enjoyed your stay. We look forward to seeing you in the future.

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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Hotel Amenities
Free Parking
Meeting Rooms
Laundry Service
Breakfast Available
Things to do
Pool
Restaurant
Details
Price range
US$48 - US$145 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$48 - US$145 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (65)
Room & Suite (16)
Pool & Beach (11)
Dining (7)
Business Centre & Event Rooms (3)
Questions & Answers
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Room Tips
"If you get a good room, you are very luky"
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"I wouldn't recommend any room in this venue"
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"No good rooms."
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"My room was on the second floor- dont go there!"
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