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04/02/2018 05/02/2018
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    Four Points by Sheraton Heyuan Resort

    Wandong Tourist Area, Yuancheng District | Bava Manor Resort, Heyuan 517000, China
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    04/02/2018 05/02/2018
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    US$107
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    Traveller (90)
    Dining (35)
    Room & Suite (24)
    Overview
    • Excellent78%
    • Very good6%
    • Average8%
    • Poor4%
    • Terrible4%
    5 Oct 2017
    “Average Resort Hotel”
    26 Aug 2017
    “Mr”
    Free Wifi
    Breakfast Available
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Fitness centre
    Concierge
    Spa
    Conference Facilities
    Dry Cleaning
    Tennis Court
    Casino
    4.0 Star Hotel
    All hotel details
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    Rooms
    4 Feb5 Feb
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (46)
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    Reviewed 5 October 2017 via mobile

    Four Points by Sheraton is a little disappointing and it could be wonderful. We checked in after 14:00 and our room wasn't ready. When we finally got into our room it absolutely stank of cigarette smoke. After complaint the house keeping supervisor said that we...More

    Thank Duncan S
    Response from 万鑫 于, Public Relations Manager at Four Points by Sheraton Heyuan ResortResponded 6 October 2017

    Dear guest, I would like to thank you for choosing Four Points by Sheraton Heyuan Resort for your recent stay in Heyuan and appreciate taking time to fill reviews. First of all, I would like to apologize for the inconvenience and disappointment you experienced during...More

    Reviewed 26 August 2017 via mobile

    I am a platinum SPG member and at a loss for words on this place. They spent a fortune building it. They got windmills all over the place. 5 that move. But are decorations. Looks ok. Are we in holland? Bad choice of motif. When...More

    Thank Scott L
    Management response:Responded 28 August 2017

    Dear guest, I would like to thank you for choosing Four Points by Sheraton Heyuan Resort for your recent stay in Heyuan and appreciate taking time to fill reviews. First of all, I would like to apologize for the inconvenience and disappointment you experienced during...More

    Reviewed 8 December 2016 via mobile

    I stayed here for 1 night. Traveled with my boyfriend. Firstly, I booked room with agency but not apps this time, but the reception printed out the price for how much agent paid. I was shocked but I decided not to give a hard day...More

    Review collected in partnership with 单个酒店
    Thank FIiiiiiiQ
    Management response:Responded 10 December 2016

    Dear Gst, We're so sorry for your experience in our hotel. Regarding to your suggest, our manage team take these very seriously.We'll intensify the staff training and solve the case you remind.Then we look forward to the service for u again.

    Reviewed 3 September 2016 via mobile

    I join the tour to this hotel on thursday Sept 1. And it is seems co-operate with the Bavaria Manor. But for this hotel only, it just have 2 restaurant, 1 is for buffet, 1 is Japanese Restaurant. And a small bar counter specially for...More

    1  Thank jamyou
    Management response:Responded 6 September 2016

    Dear Gst, we apologize for your experience in our Hotel. In my best regards,our hotel was rebanding on 28th May 2016, so we still have many facilities need to consummate. Our all hotel department leaders have review your suggest and questions with highly attention attitude....More

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Spa
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Children Activities (Kid / Family Friendly)
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Spa
    • Casino and Gambling
    • Hot Tub
    • Tennis Court
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$113 - US$229 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Spa Hotel in Heyuan
    • #2 Luxury Hotel in Heyuan
    • #2 Best Value Hotel in Heyuan
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 290
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Priceline, Orbitz, Travelocity, Agoda and Ctrip TA so you can book your Four Points by Sheraton Heyuan Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • China >
    • Guangdong >
    • Heyuan
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    Traveller (90)
    Dining (35)
    Room & Suite (24)
    Hotel & Grounds (84)
    Bathroom (10)
    Business Centre & Event Rooms (4)
    Nearby
    Nearby HotelsSee all 118 hotels in Heyuan
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    Nearby Restaurants
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    Nearby Attractions
    Longyuan Onsen Resort
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    8.40 km away
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