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    Hidden Beach Resort by Karisma

    KM 95, Carretera Cancun Tulum | Kantenah, 77710, Mexico
    Save
    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE US$1,084
    US$1,790
    US$706
    US$774
    US$1,790
    Traveller (452)
    Room & Suite (210)
    Pool & Beach (86)
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    Overview

    • Excellent74%
    • Very good16%
    • Average3%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “el dorado” (111 reviews)
    “nude cruise” (44 reviews)
    “hot tub” (61 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Beachfront
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Spa
    4.5 Star Hotel
    All hotel details
    El Dorado Sensimar Riviera Maya
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    The Royal Suites Yucatan by Palladium
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    Rooms
    7 May8 May
    |
    1 room, 2 adults, 0 children
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    Traveller rating
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    Time of year
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    Reviewed 2 December 2012

    Just returned from ten days at Hidden Beach resort only to be mystified by laudatory reviews.. Yes the staff is wonderful and the grounds very well maintained. If this resort was modestly priced I would understand and affirm the complimentary reviews, but at $576 per...More

    Helpful?31  
    Response from KarismaHotelsResorts, General Manager at Hidden Beach Resort by Karisma

    Thank you for your review of your recent stay at the Hidden Beach Hotel . I'm sorry that we were unable to wow you with our superior service, Gourmet Inclusive and pure luxury. I truly appreciate all feedback that I receive or read on social...More

    Reviewed 26 November 2012

    Just when you think it can't get any better, it does. Food, staff and ambience are all "WOW" factors. The new chef has created even better choices for all meals. Jesus, Angel, Pedro, Ancieto and the entire staff are top notch. The house cleaning staff...More

    Helpful?3  
    Response from KarismaHotelsResorts, General Manager at Hidden Beach Resort by Karisma

    On behalf of the entire team , or should I say family, at the Hidden Beach Resort , we're very glad to hear that each visit just keeps getting better and better. we strive to be creative and innovative so that no matter how many...More

    Reviewed 24 November 2012

    Our 3 rd trip here and getter better new NAAY Spa simply wonderful -- from staff, treatments & ambience. Ask particularly, Reyna & Ignaccio if you want massage & care from the experts. Food good and served with a smile & good humour by Jesus,...More

    Helpful?1  
    Response from KarismaHotelsResorts, General Manager at Hidden Beach Resort by Karisma

    Dear Alyeesha It was a pleasure to welcome you back once again and we are very happy to read that yet again we were able to surpass all previous experiences. I'm glad that you were able to experience our New and exclusive NAAY spa ....More

    Reviewed 17 November 2012

    My husband & I recently returned from our 2nd trip to Hidden Beach resort in 3 yrs. We found it MUCH improved. If quiet relaxation is your desire-this is the place! Only 22 people the first 4 days we were there -total Bliss! By the...More

    Helpful?3  
    Response from KarismaHotelsResorts, General Manager at Hidden Beach Resort by Karisma

    It was a great honor to welcome you back for your 2nd visit to the Hidden Beach Resort and I'm glad that you were able to experience firsthand that our loyal guests has helped us to achieve. we do listen and take notice of all...More

    Reviewed 13 November 2012

    Grounds are nice, staff is excellent. Beach is bad, rocky, can't swim or wade. Food was ok. I personally prefer more of a party atmosphere. It was very quiet, most couples read books and do crosswords/Sudoku and turn in early and wake up early. Mostly...More

    Helpful?13  
    Response from KarismaHotelsResorts, General Manager at Hidden Beach Resort by Karisma

    Thank you for your review of your recent experiences at our hotel , we understand that the Hidden Beach Resort is not for everyone and does not fit with the lifestyles of all however we truly appreciate your feedback . we can assure you that...More

    El Dorado Sensimar Riviera Maya
    7,765 reviews
    #5 of 17 hotels in Puerto Aventuras
     
    El Dorado Seaside Suites
    631 reviews
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    The Royal Suites Yucatan by Palladium
    2,112 reviews
    #3 of 23 hotels in Akumal
     
    Grand Palladium Kantenah Resort and Spa
    5,302 reviews
    #7 of 23 hotels in Akumal
     
    About
    Amenities
    • Top amenities
    • Beachfront
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Children Activities (Kid / Family Friendly)
    • Room Service
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Babysitting
    • Breakfast Available
    • Shuttle Bus Service
    • Dry Cleaning
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$388 - US$1,175 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Smoking rooms available
    Photos
    Traveller (452)
    Room & Suite (210)
    Pool & Beach (86)
    Dining (58)
    Nearby
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    Questions & AnswersAsk a question
    Bob K
    Is America still the head honcho? We were there 2 Years ago and thought she did a super job.
    12 April 2017|
    Answer
    Response from JelenaKarisma | Property representative |
    Hi Bob, yes, our dear America is still Chief de Village/Villas Manager at Hidden Beach Resort. Best!
    1
    Vote
    Gary W
    What type of attire is typical for ladies at dinner? Is wearing lingerie acceptable?
    10 April 2017|
    Answer Show all 4 answers
    Response from sactojoe2016 | Reviewed this property |
    I also eat most of my dinners "on the dark side". However, I see women wearing lace or chiffon tops and dresses. Outfits that leave little to the imagination but are still tasteful. Some women wear sarongs and jewelry. It's... More
    0
    Votes
    beegoofee
    Has the beach area been cleaned up (seaweed)so that we don't have to go next door?
    3 April 2017|
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    Room Tips
    "There are no bad rooms - we prefer the swim up suites, but have friends who love the various rooms offered on..."
    Read review
    "First floor swim up"
    Read review
    "Rooms toward the South end are quieter because they're further from the pool and food service area."
    Read review
    "Preferred the Swim- up room"
    Read review