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Barcelo Maya Colonial - All Inclusive

Ctra Fed Chetumal Pto Juarez Pto Juarez Km 266.3, 77750 Mexico
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Traveller (7959)
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Panoramas (70)
Pool & Beach (2559)

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About

#65 of 78 all-inclusives in Riviera Maya
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Finding an ideal family-friendly all-inclusive resort in Puerto Aventuras does not have to be difficult. Welcome to Barcelo Maya Colonial, a nice option for travelers like you.

Adoratorio, ruinas Chac-hal-al (1.4 mi), located nearby, makes Barcelo Maya Colonial Beach a great place to stay for those interested in visiting this popular Puerto Aventuras landmark.

The rooms offer a flat screen TV, a minibar, and a refrigerator, and getting online is possible, as paid wifi is available, allowing you to rest and refresh with ease.

Barcelo Maya Colonial Hotel features room service and a concierge. In addition, as a valued Barcelo Maya Colonial Beach Resort guest, you can enjoy a pool and breakfast that are available on-site. Guests arriving by vehicle have access to free parking.

Puerto Aventuras has plenty of seafood restaurants. So when you’re here, be sure to check out popular spots like Latitude 20, The Divot, and Pelican Point Restaurant & Bar, which are serving up some great dishes.

Should time allow, Puerto Aventuras Marina is a popular marina that is relatively easy to get to.

Barcelo Maya Colonial looks forward to welcoming you on your visit to Puerto Aventuras.

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Property amenities
Free parking
Wifi
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Diving
Babysitting
Parking
Paid wifi
Hot bath
Pool / beach towels
Outdoor pool
Fitness / spa changing rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Swimup bar
Poolside bar
Mini golf
Tennis court
Water park
Aerobics
Entertainment staff
Evening entertainment
Table tennis
Nightclub / DJ
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Head massage
Massage
Salon
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
VIP room facilities
Iron
Wake-up service / alarm clock
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Family Resort
Great View
Languages Spoken
Spanish

Location

Ctra Fed Chetumal Pto Juarez Pto Juarez Km 266.3, 77750 Mexico
Name/address in local language
Barcelo Maya Colonial - All Inclusive
10905Reviews1243Q+A100Room tips
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bluewatergirl wrote a review Today
Ajax, Ontario74 contributions54 helpful votes
+1
Family trip,, stayed at the colonial Jalisco bldg The room was nice,bed comfortable,a/c good,fridge quiet.. We were disappointed that we could not get rooms close together which were requested apon booking and agin 2 weeks before arrival by our agent. The location was close to everything , the pools were a bit chilly but the ocean was warmer,,the grounds are very pretty and well kept. The dive shop was great,,well run and organized,with knowledgeable staff. I was happy to have elevators in the buildings and everything was very accessible,,with covered walkways to the buffet. The food was very good at the buffets and the a la Cartes,,our favourites were the steak house , japanese and Italian. Overall it was a good time.
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Date of stay: February 2024
Value
Location
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Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Barceló Colonial, Owner at Barcelo Maya Colonial - All Inclusive
Responded today
Dear bluewatergirl Thank you very much for sharing this great review of your recent stay at Barceló Maya Colonial. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  At Barceló we know that meals are an important aspect of our guests' overall holiday expérience in our hotels, this is why our team of Chefs prepare for each service a wide variety of delicacies to cater for all diet requirements and please the most demanding palates, we are therefore very pleased that we could satisfy yours. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Best regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Rachelle B wrote a review Yesterday
1 contribution
Barceló maya colonial review Here is a detailed review if you are someone who needs to be pampered on a special getaway, but aren’t a pessimistic, picky person (writing this as there are so many negative reviews that are confusing to me as they seem so exaggerated and were not our experience at all) Overall, Barceló maya was a fantastic getaway for my husband and I and we would return! Cleanliness: We found the resort and rooms to be quite clean. I’m not sure what they did with all the bugs, but we didn’t see any for the entirety of our 10 day stay! Staff: The staff were wonderful! We didn’t feel any pressure to tip (as other reviews stated), though we did WANT to tip because of how friendly and helpful they were. The Room: Our room was simple, but had everything we could need! We stayed in the “Jalisco” portion - first floor with a garden view. It was a bit of a walk to the beach/buffets. Buuut that also meant it was quiet and quite private where we were! We had wifi access in our room and watched Netflix on our laptop in the evenings as the TV didn’t have channels (that we figured out how to use at least) Other reviews mentioned having trouble with their key cards not working consistently. Ours didn’t work one time, but we were told not to put it next to our phones. We stopped doing that and didn’t have any other trouble. The Resort: It is a beautiful location!!! The beach and views are fantastic!! Barceló Maya is split into several resorts. We stayed in colonial but visited all of the others at different points in our stay, whether that was for our favourite beach area, different ala carte restaurants, more lounger chairs, quieter lounging (colonial) or music and fun vibes (tropical). It is so nice to have the option of walking to the other resorts. Many reviews stated that they had to go at 7am to reserve lounger chairs. This was not our experience. We were always be able to find 2 together, whether we were feeling Sun or shade in that moment. Food/Drinks: drinks were good and readily available! My husbands favourite to order was called an “iceberg” - a corona beer with lime slush in it! I liked to ask for a “surprise” - it always made the bartenders smile and it was fun to see them get creative or give me their favourite. the buffets were decent. It took going a few times to find out which foods were worthwhile. We could always find something to enjoy! Stand out buffet features: fresh fruit!! The coffee machines give you the option to make americanos, lattes, cappachinos, etc. Buffet and snack-bars ALWAYS had guacamole which was a huge bonus in my mind! Ala carte restaurants: we were able to book 5/9 of our nights different restaurants. Pro tip: go to reserve your restaurants right after you check in!! They fill up quick! Mare norstrum: sea food restaurant - The Cons: - the ocean does have a rocky portion when entering (for about 10-15 steps and then it’s nice and sandy). I could tough it out because I love the ocean, but started wearing my crocs into the water and that made it easy! Pro tip: bring water shoes - The night entertainment is pretty meh. There wasn’t any shows in the theatres that peaked our interest very much. - I called the resort a few times before arrival (to inquire about airport shuttles and to confirm our room) I ended up being on hold for quite long periods, or had to call back because no one answered.
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Date of stay: January 2024
Value
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Barceló Colonial, Owner at Barcelo Maya Colonial - All Inclusive
Responded today
Dear rachelleb943 Thank you very much for sharing this great review of your recent stay at Barceló Maya Colonial. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  Moreover we thank you for your wonderful comments on service which of course have been shared with the entire team. It is always a great source of motivation for our staff to read that our guests appreciated their services and attention to detail. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Best regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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jkderichs wrote a review Yesterday
1 contribution
A few repairs are needed in restroom faucets, new mattresses are needed. Maybe need more bartenders in the bars. Love this place. It is so beautiful. The beaches are awesome. Food is excellent. Activities are great.
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Review collected in partnership with Barcelo Hotels & Resorts
Date of stay: February 2024
Value
Rooms
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Barceló Colonial, Owner at Barcelo Maya Colonial - All Inclusive
Responded today
Dear jkderichs Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics We do apologize for the technical problems you encountered; there are absolutely no excuses for details to be overlooked as all rooms should be thoroughly checked on a daily basis. We will make sure that the procedure is being reinforced . At Barceló we know that meals are an important aspect of our guests' overall holiday expérience in our hotels, this is why our team of Chefs prepare for each service a wide variety of delicacies to cater for all diet requirements and please the most demanding palates, we are therefore very pleased that we could satisfy yours. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Best regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Annette M wrote a review 26 Feb
Edmonton, Canada9 contributions11 helpful votes
The resort was huge with some much to do and very clean. Staff was very friendly. A la cartes were great, favorite was the Kyoto and the Santa Fe at the Tropical. Best beach was at the Caribe. Only complaint in the two weeks was the food at any of the buffets was not hot. Rooms were clean & comfortable and air worked great. Wi-fi did not work at pool or beach. Had a great vacation. Enjoyed the marketplace.
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Review collected in partnership with Barcelo Hotels & Resorts
Date of stay: February 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Barceló Colonial, Owner at Barcelo Maya Colonial - All Inclusive
Responded yesterday
Dear Guest, We greatly appreciate the time you spent to review your recent experience in our hotel, at Barceló we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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fmorrison1969 wrote a review 26 Feb
Burlington, Canada1 contribution1 helpful vote
There was 3 of us on this trip. My daughter, her bff and I. Overall it was a good experience. The staff was very friendly. The beach was lovely, but a bit rocky. You have to maneuver around the bigger rocks. Once you get past them, it was great. Rooms were good. We had a walk out so it was convenient to grab chairs for the day. That was a daily task of finding a chair. They get scooped up pretty quickly. Nightly shows are quite the production. They are so worth it. My only complaint about the resort is the “queen” beds felt more like a double/full. My daughter and I shared a bed and we were quite squish. (We are not big people). All in all, we had a great time.
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Review collected in partnership with Barcelo Hotels & Resorts
Date of stay: February 2024
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Barceló Colonial, Owner at Barcelo Maya Colonial - All Inclusive
Responded 2 days ago
Dear fmorrison 1969 Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics Once again, many thanks for your help to get to know the points where we can still improve the experiences of the ones that come to visit us and we truly hope to have the opportunity to welcome you back on your next visit . Best regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Tom G wrote a review 25 Feb
1 contribution
This was at least our 10th time staying at the Barcelo. We stayed at the Beach once, Caribe once and Colonial every other time since. We enjoy the old-world charm and the beach. Stayed at the junior premium suite. Our only complaint in reference to the resort was that it was difficult to get into the premium restaurants but eventually we were able to get in. They did not disappoint. The staff was great. Room cleaned every day. Food at the buffet was great with chefs and waiters fantastic. Some Europeans are simply rude. We got up early and put towels and personal effects on some beach chairs. A group of young adults dragged two of our chairs to their area. We were able to follow the tracks in the sand directly to our chairs and their group. They continued to be rude. So much for beach etiquette. I would like another selection of beer. Corona is OK, Modelo was not stocked. Nightly Entertaiment was very well done. A couple of great shows. Grounds are beautiful and clean. We have tried other similarly rated resorts but once we found Barcelo we keep coming back. We will return next year. Love the place.
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Barceló Colonial, Owner at Barcelo Maya Colonial - All Inclusive
Responded 3 days ago
Dear Guest Tomg. Firstly we would like to thank you for choosing our Barceló hotel once again for your holidays and for sharing this wonderful feedback of your recent stay among us, it is indeed very rewarding to read that we keep on meeting all your holiday needs and wishes year after year. We also greatly appreciate your comments on the quality and variety of our buffets because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Best regards.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Matty S wrote a review 24 Feb
Guatemala Department, Guatemala7 contributions
Very nice time at de Go karts and Quad cycles. Thanks to Demian and Ricardo for the awesome time. All the instructions were very clear. Everyone was happy in our group of four. I totally recommend this activity to have a great and fun moment!!!
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Date of stay: February 2024
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Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Barceló Colonial, Owner at Barcelo Maya Colonial - All Inclusive
Responded 3 days ago
Dear Guest, Thank you for the great feedback of your recent holiday experience at our Barceló Maya Colonial; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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CanadaLive wrote a review 23 Feb
Vernon, Canada1 contribution
Resort was very clean, not over crowded, staff very friendly and professional. Food at the buffet was plentiful and exactly the same at all the buffet locations Beach was excellent Mattress was very soft and alittle uncomfortable to sleep on, housekeeping was daily and excellent.
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Review collected in partnership with Barcelo Hotels & Resorts
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Barceló Colonial, Owner at Barcelo Maya Colonial - All Inclusive
Responded 3 days ago
Dear Guest, Thank you for making our Barceló Maya Colonial your choice hotel on this occasion and for your very kind recommendation to the travel community of Riviera Maya, this positive feedback keeps us motivated to encounter the compliance of our demanding quality standards. Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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SPF04 wrote a review 23 Feb
Canada288 contributions133 helpful votes
This was a return sentinmental trip. We had been to this resort 8 other times; the last in 2009. Our first room was across from the theatre; no sleep that night until midnight. Was moved to a much better quiet room the next day, thank you. The first room was just bad all togehter, patio door couldn't lock, room was dirty on arrival, no slipper/robes, clogged sink, indent in the centre of the mattress, TV didn't work and when replaced (quickly) it only had 1 english channel next room had 4 what's that about shouldn't they all be the same. This is really a family resort then sometimes a all out party zone. PROS- Our second room had a newer mattress without the center indent (yet), sink and toilet worked Never went hungry- ate a lot of potato wedges/hashbrowns/bread/cheese/pizza and fruit Large refreshing pools -kept fairly clean Watch the Dolphins for free! Enjoyed swimming in the sea -there are a few spots you just have to watch out for rocks on your way in Lots of walking to be had; though less green space with that mall and plaza $20 USD got us moved from the 1st floor room we booked to a 3rd floor CONS- Getting up so early to reserve lounge chairs Guests bringing speakers to the pool Fake rock speakers on the ocean/pool pathways Not a great variety of food at the buffets; recycled food at lunch & dinner disguised as something else then the previous nights’ dinner recycled at breakfast luke warm or cold (never be the first in the buffet the food has been sitting out too long all ready) Towels in room not replaced with the same quanity Suggestions: Don’t keep the mayo/ketchup/mustard dispenser right beside the extremely hot grill in the lunch buffets Turn down the music at the pool Remove the fake stone speakers along the pool/beach side paths-rather hear the ocean I paid to see and hear Provide clean tongs for the ones that are dropped on the floor and put back on the plate area to be reused and for obvious cross contamination When you remove towels from my bathroom replace with the same quantity again Stop harassing me to buy a temporary tattoo multiple times a day at the pool Remove the cushions from the balcony chairs; they just get bird poop on every day Go back to manual soap and taps in public washrooms at least they can be used unlike broken sensor ones; yes I know that is for sanitary reasons but if they don’t work then nobody is able to wash their hands anyway Indicate at the reception desk if the line(s) are for check in/check out/new room key needed because they stopped or never worked and no not because they have made contact with a magnetic or phone because we had neither Maybe consider making one of the two pools at the Colonial/Tropical Adults Only there are kids pools every where Add to the list of restrictions for the pool “Please don’t blow your nose into the pool water” (men) Remove the new Mexican Plaza; if I want that sort of harassment, I’d go to Playa del Carmen The only good part of the Maya Mall is Strikers the rest is junk and never saw used just a big concrete eye sore Take a few of the tables out of the Dinner/Breakfast Buffets; it is way to crammed and if your going to provide outdoor sitting there then either provide drink service or post at the table that there is no service Put a clock back in the rooms not everyone has a phone glued to their hand Turn down the volume at the theatres at night and during midday rehearsals Remove the rusted decaying table in the Colonial rooms Help yourself water bottles to decrease the lines ups at pool bars (staff there are already cranky enough) TOO BUSY ! This place has gotten way too big, they can’t maintain it We will not be returning to this resort and probably never to Mexico again. Theatre rehearsal and show WAY too loud, distorted
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Date of stay: February 2024Trip type: Travelled as a couple
Room Tip: Get a room away from the theatre, get up early for loung chairs, bring face clothes, go with low...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Barceló Colonial, Owner at Barcelo Maya Colonial - All Inclusive
Responded 3 days ago
Dear Guest, Thank you for sharing a review of Barceló Maya Colonial. It does indeed sound from what you describe that some aspects of your stay did not meet our usual standards of service; please accept our sincerest apologies for failing to make your stay with us a perfect moment of relaxation, we sincerely appreciate you taking the time to bring this matter to our attention. Our main commitment is our guests' satisfaction and our goal, their preference for our hotels year after year, this is why the management team together with all departmental managers, check regularly our installations, revise restaurants' menus and products, undertake regular service trainings so as to ensure the compliance of our high standards of quality as a distinctive feature of our brand; this is why we hope we will have the pleasure to welcome you back on your next visit and encourage you to point out any imperfection if any appears, we commit to do our utmost to make sure that you have a fantastic holiday experience among us.  Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Rick S wrote a review 22 Feb
Regina, Canada2 contributions
We enjoyed our stay at the resort. The beach was very nice with beautiful sand. Our young grandchildren had a great time at the water park and the larger pools as well. We would book at this resort again in future
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Review collected in partnership with Barcelo Hotels & Resorts
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Barceló Colonial, Owner at Barcelo Maya Colonial - All Inclusive
Responded 3 days ago
Dear Rick, We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Barceló Maya Colonial hotel. Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
RM 1,050 - RM 3,034 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
barcelo maya colonial hotel puerto aventuras, barcelo puerto aventuras, barcelo hotel puerto aventuras, barcelo colonial, barcelo maya colonial beach resort, barcelo maya caribe & beach resort, barcelo maya tropical & colonial beach
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera Maya
NUMBER OF ROOMS
479
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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BARCELO MAYA COLONIAL - ALL INCLUSIVE: UPDATED 2024 Resort Reviews, Price Comparison and 8,638 Photos (Mexico/Riviera Maya) - Tripadvisor

Frequently Asked Questions about Barcelo Maya Colonial - All Inclusive
Which popular attractions are close to Barcelo Maya Colonial - All Inclusive?
Nearby attractions include Cenote Cristalino (0.4 km), Cenote Azul (0.7 km), and Dolphinaris Barcelo (0.7 km).
What are some of the property amenities at Barcelo Maya Colonial - All Inclusive?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Barcelo Maya Colonial - All Inclusive?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Barcelo Maya Colonial - All Inclusive?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Barcelo Maya Colonial - All Inclusive?
Yes, free parking is available to guests.
What are some restaurants close to Barcelo Maya Colonial - All Inclusive?
Conveniently located restaurants include Kyoto, Dolce Vita Restaurant, and Captain Morgan Grill & Pool Bar.
Are there opportunities to exercise at Barcelo Maya Colonial - All Inclusive?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Barcelo Maya Colonial - All Inclusive have airport transportation?
Yes, Barcelo Maya Colonial - All Inclusive offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Barcelo Maya Colonial - All Inclusive?
Yes, dry cleaning and laundry service are offered to guests.
Does Barcelo Maya Colonial - All Inclusive offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Does Barcelo Maya Colonial - All Inclusive have any great views?
Yes, guests often enjoy the harbour view available here.