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Premium Level at Barcelo Maya Palace

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Traveller (154)
Pool & Beach (24)
Room & Suite (16)
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Overview
  • Excellent65%
  • Very good15%
  • Average9%
  • Poor6%
  • Terrible5%
Travellers talk about
“coral grill”(6 reviews)
“sea turtles”(7 reviews)
“coco bar”(3 reviews)
Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
All hotel details
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Reviews (186)
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All reviewscoral grillsea turtlescoco barbarcelo resortshacienda buffetmayan mallimmediately called the front deskrio secretoa la carte restaurantsfrench restaurantbrazilian steakhousegreat vacationtraveling with kidspremium alcoholdolphin experiencetreated us like royaltypool service
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1 - 5 of 108 reviews
Reviewed 1 week ago via mobile

Just anothet thank you to Alfredo Chi Kumu for his attention. He is a very positive person with a great smile and attitude. The buffets are amazing. Fresh food from fruit to salmon to eggs Benedict. We could live here.😁 Bob and Oxana

1  Thank Bob L
Reviewed 2 weeks ago

This is a great resort. We've stayed at several all-inclusive kid friendly resorts in the Mayan Riviera, and on the West Coast of Mexico. This one stands out for several reasons: - Beautiful pools. There are a lot of resorts with nice pools but these...More

2  Thank zeldalouise
Reviewed 3 weeks ago via mobile

Highly disappointed in our last visit. This was once one of our favorite places to stay as a family of 5. We decided to go back as the previous visits were amazing. My oldest wanted to do Barcelo Palace for spring break because of the...More

3  Thank KitKatSouthlake
Reviewed 4 weeks ago via mobile

We stayed at Barcelo Maya Beach section - Premium Junior suite. The room was great in a main floor with Jacuzzi tub and launchers in a patio. It was right next to the pool. Beach had quite a bit of seaweed that didn’t seem to...More

2  Thank HochuDomoj
Reviewed 17 March 2018

This was our fifth trip to this resort and the understanding of dietary needs surpassed our expectations! The buffets regularly included gluten free breads, desserts, crackers and dairy free options featured almond milk. It was our first time to take advantage of the signage "If...More

2  Thank lwyeates
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Room Service
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Tennis Court
Fitness Centre with Gym / Workout Room
Adult pool
Outdoor pool
Details
Price range
US$283 - US$574 (Based on Average Rates for a Standard Room)
Hotel Style
#134 Spa Hotel in Riviera Maya
#173 On the Beach Hotel in Riviera Maya
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$283 - US$574 (Based on Average Rates for a Standard Room)
Hotel Style
#134 Spa Hotel in Riviera Maya
#173 On the Beach Hotel in Riviera Maya
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (154)
Pool & Beach (24)
Room & Suite (16)
Dining (11)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
thughes2015
22 January 2018|
Answer
Response from vanislandgirl79 |
There is no beach service. There are bars at the pools just above the beach where you can pick up drinks to take with you. Never a good idea to have glass bottles of any kind on the beach or around the pool. Plastic only.
0
Votes
Bomma6
31 March 2017|
Answer
Response from Michelle L | Reviewed this property |
Kid's water park is included...right next to pool. If you walk to the end of resort (not far) you can take out any non- motorized watercraft - kayaks, catamarans, big-wheeled ocean bikes, get snorkel equipment (although we... More
0
Votes
Grisseth R
9 March 2017|
AnswerShow all 4 answers
Response from HBarcelo-Maya-Palace | Property representative |
Dear Grisseth, Thank you for contacting us!! In order to well maintain our beautiful Beach and public spaces at the Pool and Beach área we do not provide any Beach Service, however we do have a great Bar named "Coco " where... More
1
Vote
Google Translation
Room Tips
"Oceanfront Premium level did not disappoint."
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"maybe look elsehwere"
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"Upgrade to Platinum Level!"
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"Ocean fronts gorgeous, but fact is you're not in room much, so unless super special trip, I wouldn't..."
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