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Smartline Hsa Ficus

11/06/2017 12/06/2017
1 room 2 adults 0 children
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1,946 Reviews from our TripAdvisor Community

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Showing 1,910: English reviews
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Redcar, United Kingdom
Reviewed 2 days ago NEWvia mobile

3 star hotel, don't go and expect the best. Arrived and was giving a ground floor room, it looked like it hadn't been cleaned or lived in in weeks (dust everywhere). Bathroom had damp and mould in. The floor was disgusting, loads of hairs all over and the room itself stunk. We also found 5 cockroaches in the room!! Reported...

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Thank mjil09
Reviewed 2 days ago NEWvia mobile

Staff are great.. appartments are huge more than what we needed. Had a birthday here and they left champers in our room with a lovely happy birthday message. Free wifi. Food is fresh and a different choice everyday. Pool is brilliant for the kids and adults would visit again

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Thank Sophie E
Worcester, United Kingdom
Reviewed 6 days ago NEWvia mobile

Just got back from smartline fiscus lanzorote. Arrived at hotel around 8.15pm. receptionist advised all of us to go get something to eat because restaurant would be closing soon, very grateful as we were hungrey and thirsty!.check in was prompt after meal.Top floor with pool veiw as requested 😁.On entering apartment, my husband noticed that the shower was leaking and...

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3Thank maggie1232016
Chester-le-Street, United Kingdom
Reviewed 6 days ago NEW

Arrived on 27th April friendly check in, got the wristbands on and we are ready to go,Allocated a nice clean room in the corner near the night entertainment room. Spacious living area, modern shower room, decent sized wardrobe with payable safe inside. Plenty towels and loo roll , flat screen telly on the wall (never watched it were on holiday...

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2Thank PaulandLesleyMc
Bognor Regis, United Kingdom
Reviewed 1 week ago via mobile

I would not recommend to stay in this hotel it is not very good at all. Food is not very good, no taste and not much to choose from and all the same food every day. Towels only getting changed TWICE a week which is disgusting!! Most of the restaurant staff are quite rude and miserable. We reported broken glass...

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2Thank Beibe48
Reviewed 1 week ago via mobile

Can only describe this thomas cook hotel as very very poor.all inclusive is not what it is.daily snacks didn't exist. Food was same boring rubbish every day.didnt clean rooms very good.put sheets back on bed and threw the covers in the wardrobe.no cutlery or kettle in room so couldn't even bring in food or make a drink.hotel in the middle...

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1Thank treacle123456
Ipswich, United Kingdom
Reviewed 1 week ago

How people can really moan about this place is beyond me, £800 for 2, 7 nights ?... its a 3 star all inclusive in spain, not 5 star michelin ! Apartments are spacious, clean and comfortable, it was cleaned 4 times in the week and towels changed every time they cleaned. those that moan about towels not being changed, do...

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2Thank amanda_j58
Longniddry, United Kingdom
Reviewed 1 week ago

Stayed here for a week and really enjoyed it. Food was excellent, clean complex and staff helpful and very pleasant. Had a huge apartment even although we were all inclusive. The only reason we would not return is because hotel is a bit far out from the centre of town and as the evening entertainment was rubbish we walked along...

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1Thank kathycY8964PM
Cannock, United Kingdom
Reviewed 1 week ago

Just got back from 2 weeks at this hotel. Firstly if you think you are coming to a 3 star hotel you will be disappointed, it really is only 2 star! Room cleaned twice and towels changed 3 times in the whole 2 weeks. Food is very disappointing but you wont starve there's always the chips. Staff in "restaurant "...

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1Thank caroldavis321
Dunfermline, United Kingdom
Reviewed 1 week ago

We have just returned from the most relaxing holiday at the Ficus. Staff couldn't do enough for you and work round the clock to make your stay as comfortable as possible. The reps Chris, Lucy and Tom are so friendly. The food was great. Great variety and always something different to choose from although I was not very keen on...

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2Thank Leanne W

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Bar/Lounge
  • Pool
  • Restaurant
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Bar/Lounge
  • Pool
  • Restaurant
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Refrigerator in room
  • Microwave
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The smartline Ficus is located on the beautiful island Lanzarote and is the perfect decision for a good value holiday. The sandy beach is 500 m away from the smartline Ficus and the city center of Cosat Teguise is around 300 m away. On the island are all towns easy to reach. During all meals, the smartline Ficus prepare a buffet with national and international cuisine. The smartline ice box is daily for two hours available with fruits and ice cream. Moreover, you can enjoy local spirits and soft drinks. The smartline Ficus offers many different activities. You can choose between aerobic courses or table tennis and many other activities. Furthermore, you have the possibility to play volleyball. ... more   less 

Additional Information about Smartline Hsa Ficus

Address: C. Hervideros 8-10, 35508 Costa Teguise, Lanzarote, Spain
Region: Spain > Canary Islands > Lanzarote > Costa Teguise
Price Range: RM4,202 - RM9,553 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Smartline Hsa Ficus 3*
Number of rooms: 109
Reservation Options:
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Also Known As:
Ficus Costa Teguise
Ficus Hotel Costa Teguise
Lanzarote Ficus
Ficus Hotel Lanzarote
Ficus Lanzarote
Smartline Hsa Ficus Costa Teguise, Lanzarote, Spain
Hotel Style:
#12 Romantic Hotel in Costa Teguise
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Questions & Answers

Here's what travellers have asked, with answers from Smartline Hsa Ficus staff and other travellers.
297 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we had 2111 ground floor in the corner no view but ok for us as always out if you want pool view request it before arrival”
  • stuck in room while it rained (heavy) !!
  • view from room early evening
PaulandLesleyMc, 23 May 2017 | Read review
“ask for pool view room as can imagine rooms opposite bar get quite noisy at night”
amanda_j58, 19 May 2017 | Read review
“Upper level is best but no lifts. (Only 3 floors though)”
kathycY8964PM, 19 May 2017 | Read review
“Ask for a pool view as their are trees blocking most other rooms views.”
459leannew, 16 May 2017 | Read review
“No lifts ,but only 3 floors, email if you need lower floor, reception very helpful.”
599lindae, 5 May 2017 | Read review
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*Disclaimer
Prices are for 1 room, 2 adults
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