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Hotel H10 Big Sur

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Hotel H10 Big Sur
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1,899 Reviews from our TripAdvisor Community

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Showing 1,327: English reviews
Dorking, United Kingdom
Reviewed 4 July 2016

The hotel foyer was very impressive and clean. We arrived at midnight and were greeted with a cold glass of Bucks Fizz which was very welcome! The food choices were fine (we were half board) although not much choice for vegetarians (my poor friend was pretty much carb loading the whole week!). The staff were lovely - nothing was too...

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Helpful?
4Thank Emma H
Gabi W, Gerente at Hotel H10 Big Sur, responded to this review

Dear guests, Thank you very much for having taken the time to write a review about us on TripAdvisor. I was delighted to receive your feedback, as it seems that our entire staff managed to achieve what we are constantly striving for - to offer kind and honest service to all of our guests. We would be very happy to...

Colchester, United Kingdom
Reviewed 2 July 2016

We had a room one the 8th floor - amazing views over Los Christianos harbour. Room was clean and comfortable. Staff were extremely helpful and friendly. The pool area could do with a fe more sun loungers as they were occupied very quickly so if you arrived later in the day none were available.

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2Thank hols45794246
Gabi W, Gerente at Hotel H10 Big Sur, responded to this review

Dear Guests, Thank you for posting your feedback in Tripadvisor. We do regret to learn about the shortcoming experienced during you stay with the sunbeds, not very usual but for which we apologize for. Thank you for your kind words regarding the employees attentiveness and we are glad to know that overall you enjoyed the resort facilities, It will be...

Island of Anglesey, United Kingdom
Reviewed 1 July 2016 via mobile

The location of the hotel is fabulous, also you can walk along the front to Playa las Americas (around a 30min walk) if you fancy a change as they have some lovely restaurants in the top by the fountains. The staff where all very pleasant and helpful and the cleanliness of the hotel is fantastic. Would visit this hotel again...

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1Thank LliwHaf565
Gabi W, Gerente at Hotel H10 Big Sur, responded to this review

Dear guests, Thank you very much for choosing our hotel for your stay in Tenerife, and also for your kind comments you posted on TripAdvisor. Reading this makes us feel very happy, all the H10 Big Sur-Team is very glad to know that you enjoyed your stay between us!. We hope to get the opportunity to see you again in...

Nelson, United Kingdom
Reviewed 30 June 2016

The rooms are very clean and comfortable. The food is great, with plenty of choice. It's adults only, so that make it quieter and more comfortable in the pool. The staff are very friendly and helpful. There is a quiet area on the roof. Entertainment is good too. The hotel is on the front so no hills to climb, just...

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4Thank jeaniem879
Gabi W, Gerente at Hotel H10 Big Sur, responded to this review

Dear guests, Thank you very much for choosing to stay with us recently during your visit to Tenerife and indeed for writing such a glowing review. I would like to thank you for wonderful comments in relation to all aspects of your stay with us here, in particular your high praise of our team. I will be sure to reiterate...

Wolverhampton, United Kingdom
Reviewed 30 June 2016

I have returned from a 2 week break to celebrate my mothers 80th birthday. The hotel staff could not have been more courteous and lovely to all our family. Nothing was too much trouble and they made the stay something truly special. The hotel is in a great location right on the beach . The hotel is spotlessly clean and...

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3Thank 39inewman
Gabi W, Gerente at Hotel H10 Big Sur, responded to this review

Dear guests, Thank you so much for posting your positive review of our hotel on Tripadvisor. We thank you so much for the great feedback regarding your holiday in the H10 Big Sur Boutique Hotel, our hotel services and staff. It means a lot to us to know our hard works pay off! We hope to have the pleasure to...

Lichfield, United Kingdom
Reviewed 29 June 2016

We have just returned from another fantastic holiday at the H10 Big Sur. what can I say the staff are excellent so friendly and so very helpful nothing is too much trouble they make you feel welcome. The food was excellent as was the service Thank you, We shall look forward to seeing them all again for our next holiday.

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2Thank Christine H
Gabi W, Gerente at Hotel H10 Big Sur, responded to this review

Dear guests, thank you for having taken the time to publish your comment on tripadvisor.com. Our mission is for you to enjoy your holiday in a pleasant and relaxed atmosphere and all our team is working to make your stay a successful one, we are very happy to know that we met your expectations, hopefully again in the not too...

Durham, United Kingdom
Reviewed 28 June 2016

On arrival not the best reception, Jacinto R just wanted to get rid of you. No direction but Carlos the 'porter' was a lovely man and told us not to worry concerning our baggage, he would bring it up to our room. Maybe because the lifts are very small and getting two people with cases and hand luggage not the...

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3Thank Raymond G
Gabi W, Gerente at Hotel H10 Big Sur, responded to this review

Dear guests, Thank you for preferring H10 Big Sur Boutique Hotel for your holidays. We also thank you for sharing with us and with the TripAdvisor community your impressions about our hotel. So far you have been less than impressed, we regret to know that nothing you experienced with us were up to your expectations. At the H10 Big Sur...

Cardiff, UK
Reviewed 28 June 2016

We’re a bit late posting this review but it may help others choose for winter 2016/2017. We decided to book H10 Big Sur because we wanted a smaller adults only hotel for Xmas. Big Sur looks out over the seafront paseo towards the port and is one of the oldest hotels in Los Cristianos. It’s a rather drab concrete block...

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Thank MandH-eurotrippers
Gabi W, Gerente at Hotel H10 Big Sur, responded to this review

Dear guests, First, I would like to thank you for the comments about your recent stay at the H10 Big Sur Boutique Hotel , your opinions and suggestions help us meet the needs of our customers and continue working to offer only the best. We thank especially for the comments about our facilities and our services which we will take...

Saltburn by the sea
Reviewed 28 June 2016

We arrived very late in the evening to the hotel and were still greeted to very helpful members of staff with a glass of Bucks Fizz waiting to check us in. Whilst they checked us in they offered us some food that they had played up for our arrival, I thought this was a very kind thing to do. We...

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2Thank DavyBoi88
Gabi W, Gerente at Hotel H10 Big Sur, responded to this review

Dear guests, We are really happy to hear from you, I hope you had a safe flight back home. Thank you very much for staying with us again on your trip to Tenerife and for reviewing your stay on Trip Advisor; we feel honor to be chosen for your vacation. Your comments are rewarding us and give us the motivation...

Reviewed 28 June 2016 via mobile

Spent a week here half board and I cannot rate it enough. I can only complaint our two bottles of water weren't replaced which I expected them to be but no real hardship as a shop very nearby has bottles. The hotel was clean, the rooms decorated in a shabby chic nautical style with a nice bathroom with decent over...

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Helpful?
3Thank Emily E
Gabi W, Gerente at Hotel H10 Big Sur, responded to this review

Dear guests, thank you so much for reviewing your stay at the H10 Big Sur Boutique Hotel, I hope you had a safe flight back home. For us was a real pleasure to be at your service and try to do everything to make your holidays memorable, thank you for sharing your impressions with other Tripadvisor users, to enjoy even...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Free Internet
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Located facing the sea in the area of Los Cristianos, the H10 Big Sur (formerly H10 Oasis Moreque) is a new boutique hotel specialised in holidays for adults with an elegant and modern interior design with a very Mediterranean and cosy vintage touch. Discover all its services: Blue Bay Restaurant, Cactus Bar, new outdoor swimming pool area, chill-out terrace with sea views and Despacio Beauty Centre. ... more   less 

Additional Information about Hotel H10 Big Sur

Address: Avda. Juan Carlos I 28 | Los Cristianos, 38650 Los Cristianos, Arona, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Arona > Los Cristianos
Price Range: RM635 - RM992 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel H10 Big Sur 3*
Number of rooms: 167
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Hotwire, Hotel.de, H10 Hotels, Orbitz, Priceline, Evoline ltd, TripOnline SA and HotelQuickly so you can book your Hotel H10 Big Sur reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hotel H10 Big Sur Tenerife/Los Cristianos
Hotel Style:
#1 Family Hotel in Los Cristianos
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Questions & Answers

Here's what travellers have asked, with answers from Hotel H10 Big Sur staff and other travellers.
167 questions
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Questions? Get answers from Hotel H10 Big Sur staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Sea view was perfect”
Mariedoll50, 24 Apr 2017 | Read review
“Sea view and pay for a second floor room as they have extended balconies with sunbeds”
BevOneil, 24 Apr 2017 | Read review
“Sea view rooms are awesome, even if you don't get a superior one, try for a regular sea view if you can.”
R6651YXsarahc, 23 Apr 2017 | Read review
“Ask for one with a view of the sea, not the car park as mine was.”
christinahC8877EY, 23 Apr 2017 | Read review
“"Rooms viewing the sea are probably more attractive .. ours was looking over the car park but we could see Mars at night."”
andyjL4148MC, 18 Apr 2017 | Read review
5 of 5