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Phoenix Lodge

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10 Reviews from our TripAdvisor Community

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Showing 10: English reviews
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Pune, India
Reviewed 7 January 2017

Stayed with family for a night and that's it!!! I guess its better for solo traveler or if you are traveling with friends. If you have to stay more than that I would suggest get a better hotel, there are plenty in Siliguri. They have common geyser in each floor, no restaurants only room service. Staffs are OK but you...

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Thank Vagabond_Dutta
Reviewed 21 October 2016

Cheap rooms Within Budget Nice Hotel.. Good Friendly staff.. They have large car parking space.. Neat and clean rooms.. Hotel is near Traffic More which is a very convenient location for bus terminus and railway station.

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Thank Sunny G
Reviewed 30 August 2016

I stayed here when i was goin' to SMU.Lodge is asusual ok but not better than hotel. Average hotel is similar to this Phoenix lodge. Rooms are clearly finished and cleaniless is all maintained. The only problem is with old fasioned style rooms. All CRT Tv which you can expect that this is not too much good for current gen....

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Thank Rohan K
Cooch Behar, India
Reviewed 6 May 2016

Phoenix Lodge is neither a 5 star hotel nor a resort... and they are not claiming that also anywhere... So... being honest... it is a good hotel where anyone can stay for official or transit purpose... I stayed there with my better half for 1 night only... and I faced no problem at all... The location is very good... near...

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1Thank Shovik_Deb
Reviewed 31 August 2015

If you are coming alone then you may adjust at this place but not good for families. They don't have much options as far as facilities are concerned. This is just a normal B&B option available at Siliguri

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Thank NamrataPriyani
Kolkata (Calcutta), India
Reviewed 25 June 2014

very homely ambiance, owner is very friendly. Economic choice.very homely ambiance, owner is very friendly. Economic choice.very homely ambiance, owner is very friendly. Economic choice.very homely ambiance, owner is very friendly.Foods are very good.proper location.......

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5Thank anubrata2014
Reviewed 25 June 2014

Thanks guys for such an amazing experience.We had visited siliguri last month,stayed in the hotel for two days.It was a wonderful experience.Food quality was good. Felt like home food. Staff were polite and courteous.They responded to our request everytime with a broad smile.Never got irritated.Owner Suman Ghosh is a gem of a person. The thing that impressed me was the...

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5Thank Anik S
Kolkata (Calcutta), India
Reviewed 17 June 2014

I was with my friends on last year .............. I had good experience on room service & food quality specially fish curry... Location is near hongkong market which is good for marketing....hope visit again..

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3Thank Gulfam2014
Phoenix_Lodge, Owner at Phoenix Lodge, responded to this review

Thank you for your feedback sir. We at Phoenix Lodge always make an effort to make you feel as comfortable and relaxed as you are at your home. We are looking forward for your next visit.

Ahmedabad, India
Reviewed 26 December 2013

I just stayed with my family for 1 night but i was dis-appointed..the hotel manager is very rude and there are lots of mosquitoes around. The facilities are basic. They are however near from the railway station/bus stand if that counts.

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2Thank harrypatel007
Suman_Verizon, Owner at Phoenix Lodge, responded to this review

Dear Guest, Thank you for your recent review of our property. I apologize that your experience was not good in our hotel. We make great efforts to try and keep our guests satisfied and maintain the standards for a comfortable stay. Thank you for the comments regarding the behavior of our hotel staff and the problem you faced regarding mosquitoes....

Reviewed 4 September 2013

Very poor service. Food quality is too bad to eat. No higine maintained. Staff are not friendly. Overall it is a big big zero. Not recomended for family stey.they serve foods with no higine and the beheviour of the hotel staff is not friendly.

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2Thank mpradip
Suman_Verizon, Owner at Phoenix Lodge, responded to this review

Dear Guest, Thank you for your recent review of our property. I apologize that your experience was not good in our hotel. We make great efforts to try and keep our guests satisfied and maintain the standards for a comfortable stay. Thank you for the comments regarding the behavior of our hotel staff and the food quality. I promise you...

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Amenities

Highlights
  • Room Service
  • Free Parking
In your room
  • Air Conditioning
Services
  • Room Service
  • Free Parking
  • Laundry Service

Additional Information about Phoenix Lodge

Address: 7 ,Nabin Sen Road, Mahananda Para | Beside Veterinary Hospital, Siliguri, India
Region: India > West Bengal > Siliguri
Price Range: RM78 - RM174 (Based on Average Rates for a Standard Room)
Number of rooms: 24
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Questions & Answers

Here's what travellers have asked, with answers from Phoenix Lodge staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were in the 2nd floor and on that day it was nice...”
Shovik_Deb, 5 May 2016 | Read review
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