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The Promenade

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1,054 Reviews from our TripAdvisor Community

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Showing 990: English reviews
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Reviewed 2 days ago NEWvia mobile

The ambience is good and the food was awesome...The Red Snapper recommend by the chef was mesmerising . Mr. Chella took good care of us and the service has to be appreciated. Memories guaranteed.......

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Helpful?
Thank Ajayaravind P
promenadepondicherry, General Manager at The Promenade, responded to this review

Dear guest, Greetings from Pondicherry! Thank you for that delightful review. Our staff is very pleased that they were able to provide you with the best hospitality. Mr.Chella is delighted with your recognition. Looking forward to welcoming you back to The Promenade Best regards, Ravi

New Delhi, India
Reviewed 3 days ago NEW

Its a small hotel with the best possible location in Pondy you can have, everything is in walking distance all the restaurants, market, ashram. Our check-in was very smooth, staff was friendly and helpful. Our room was a big let down, definitely needs renovation, very very poor lighting in the room, no looking mirror, electronic safe was not working initially...

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Helpful?
Thank Rishi G
promenadepondicherry, General Manager at The Promenade, responded to this review

Dear guest, Greetings from Pondicherry! Thank you for staying with us and reviewing us on this forum. At The Promenade we endeavor to treat our guests with elite warm hospitality. Thank you for your delightful feedback on our location,food and staff. Your mention about discomforts in the room you stayed is unacceptable.I have made a note on your review and...

London
Reviewed 1 week ago

This is a smartly run boutique hotel, situated right on the beach-front in the old French quarter of Pondicherry. We were lucky enough to have a sea-view room, from which we could hear the music from the nearby band-stand. We enjoyed the roof-top restaurant/bar (the Indo-Chinese dishes were particularly tasty) and the ground-floor breakfast buffet. Above all, we appreciated the...

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Helpful?
Thank LondonVoyageur
promenadepondicherry, General Manager at The Promenade, responded to this review

Dear guest, Greetings from Pondicherry! We thank you for having posted your feedback on TripAdvisor. It was our absolute pleasure of having you stayed with us. We pride ourselves with the feedback that our guests felt at home and enjoyed the warm and efficient services. Your compliments for our product, services and location have been accepted with genuine delight and...

Reviewed 1 week ago via mobile

A great hotel to stay in the heart of the French town in Pondicherry with sea facing rooms and a well built property. The pool is a major attraction. It's not very big, but big enough to bask in the sun and take a swim or just hang out with friends. The staff is efficient and courteous. The hotel also...

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Helpful?
Thank sukhmanis2017
promenadepondicherry, General Manager at The Promenade, responded to this review

Dear guest, Greetings from Pondicherry! Thank you for staying with us at The Promenade and reviewing us on this forum. We are delighted to read your review! Your kind words of appreciation about our hotel brings us immense pleasure. Our constant endeavor to treat our guests with elite warm hospitality showcased by our staff and your appreciation for the same...

Dubai, United Arab Emirates
Reviewed 2 weeks ago via mobile

Pro: great location, walking distance to almost all the places in and around Pondicherry- white town Great spread for the inclusive breakfast Room service was fantastic and food was delicious- both at the blue line restaurant as well as the roof top place Good staff service and helpful Con: the room interiors are mostly old, advised to not open the...

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Helpful?
Thank CanadianQt4
promenadepondicherry, General Manager at The Promenade, responded to this review

Dear guest, Greetings from Pondicherry! Thank you for sparing time and posting your review of our hotel on Trip Advisor. I am pleased to note that you enjoyed your stay and that the service rendered by my team contributed to the memories. Please accept our sincere apologies for all the inconvenience caused.I've made a note and have shared your feedback...

Paris, France
Reviewed 2 weeks ago

First, Pondicherry is an excellent place to stay in India. It accomodates both the occidental (French), Tamil and Muslim all living peacefully in this lively city. The Promenade hotel being located in the White area of Pondicherry, meaning close to the ocean with a refreshing wind, quieter for an european point of view with a lot of heritage buildings to...

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Helpful?
Thank jfleure2
promenadepondicherry, General Manager at The Promenade, responded to this review

Dear guest, Greetings from Pondicherry! Thank you for sparing time and posting your review of our hotel on Trip Advisor. I am pleased to note that you enjoyed your stay and that the service rendered by my team contributed to the memories. I've shared your feedback with my team as well. Thank you once again for giving us an opportunity...

Brisbane, Australia
Reviewed 2 weeks ago

I have stayed at the Promenade many times now, and this last stay was just as lovely as the previous ones. This time I was in Room 10 - Not directly sea facing, but sea partial view. I lot of the staff I knew from previous visits had moved onto other places, but the new staff where just as attentive...

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Helpful?
1Thank SchelleT
promenadepondicherry, General Manager at The Promenade, responded to this review

Dear guest, Greetings from Pondicherry! We thank you for having posted your feedback on TripAdvisor. It was our absolute pleasure of having you stayed with us. we pride ourselves with the feedback that our guests felt at home and enjoyed the warm and efficient services. Your compliments for our product ,services and location have been accepted with genuine delight and...

Gurgaon, India
Reviewed 2 weeks ago via mobile

The street comes alive at night. More so on the weekends. I was there on the Republic Day weekend and the promenade was amazingly lit up and decorated. Lots of nice places around to eat but if you want to go to a specific place, I'd recommend making a reservation in advance. A must visit if you are in Puducherry.

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Helpful?
Thank sahu_saurabh
promenadepondicherry, General Manager at The Promenade, responded to this review

Dear guest, Greetings from Pondicherry! Thank you for reviewing us on this forum.We are delighted to read your review! Your kind words of appreciation about our hotel brings us immense pleasure . We look forward to welcome you again Regards, Ravi

The Hague, The Netherlands
Reviewed 3 weeks ago

Location hotel: pluspoints: near beach, very central, in French Quarter; minus: near very noisy places, that shut down by 9.30-10 p.m., mercifully Room: nice beach view; nice, normal amenities, but could do with some minor repairs Staff: very friendly and knowledgeable Food: good and varied Cleanliness: good, in my experience, but back rooms (according to other travellers) need attending to...

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Helpful?
Thank DorisCanterVisscher
promenadepondicherry, General Manager at The Promenade, responded to this review

Dear guest, Greetings from Pondicherry! Thank you for staying with us at The Promenade and reviewing us on this forum. I would like to tell you that we do have lift facility,operating efficiently in every floor.However, Your kind words of appreciation about our hotel brings us immense pleasure and such reviews further motivate us to serve our guests better. Please...

Bengaluru, India
Reviewed 3 weeks ago

This is really elegant hotel with straight access to Beach Road (beach facing). It has a very good & delicious food options along with liquor served till 11pm which is difficult to get in Pondicherry. There is local shopping market just behind the hotel.

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Helpful?
Thank SwarajAnand
promenadepondicherry, General Manager at The Promenade, responded to this review

Dear guest, Greetings from Pondicherry! Thank you for staying with us and reviewing us on this forum. We are delighted to read your review and your kind words of appreciation about our hotel brings us immense pleasure . Such reviews further motivate us to serve our guests better. We look forward to welcome you again. Regards, Ravi

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Banquet Room
Official Description (provided by the hotel)
The Promenade is a luxury boutique hotel on the ocean front of one of India's most beautiful and romantic towns. Most of the rooms overlook the shimmering waters of the Bay of Bengal. Stylishly designed rooms with wooden flooring, specially designed luxury bedding, LCD TV, work desk, Wi-Fi, tea-coffee maker, fully loaded mini bar & electronic safe. DVD player and movies on demand service. All rooms are accented with exquisitely crafted pure leather accessories & an inspiring leather head board. All baths come with a hand dryer, bath tub, magnifying mirror and international 'Bodyshop' toiletries. ... more   less 

Additional Information about The Promenade

Address: 23 Goubert Avenue | opp. Gandhi Statue on Beach Road, Pondicherry 605001, India
Region: India > Union Territory of Pondicherry > Pondicherry
Price Range: RM341 - RM629 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Promenade 4*
Number of rooms: 38
Reservation Options:
TripAdvisor is proud to partner with Priceline, Hotels.com, Agoda and Booking.com so you can book your The Promenade reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Promenade Hotel Pondicherry
Promenade Hotel Pondicherry
Promenade Pondicherry
Hotel Style:
#2 Business Hotel in Pondicherry
#3 Luxury Hotel in Pondicherry
#11 Family Hotel in Pondicherry
#11 Romantic Hotel in Pondicherry
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Questions & Answers

Here's what travellers have asked, with answers from The Promenade staff and other travellers.
9 questions
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Paris, France
2 months ago
Chennai (Madras), India

See all questions (9)

Questions? Get answers from The Promenade staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay in Room No. 22 - Very Shady & Too Noisy”
 of 5 bubbles RishiGoelka, 24 Mar 2017 | Read review
“Room with beach view is nice but check its interior first”
 of 5 bubbles DorisCanterVisscher, 6 Mar 2017 | Read review
“Roof Top Suite Room is recommended!!”
 of 5 bubbles SubhashishBiswas, 23 Feb 2017 | Read review
“do not take a room facing the back, there is a sewage drain which smells”
 of 5 bubbles , 20 Feb 2017 | Read review
“Choose the sea facing rooms ! View is splendid”
 of 5 bubbles priyatis, 19 Feb 2017 | Read review
5 of 5