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The Sunway Manor

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563 Reviews from our TripAdvisor Community

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Showing 542: English reviews
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Reviewed yesterday NEWvia mobile

Decent size rooms... Decent breakfast spread and very good location makes this hotel one of the decent offer for business in Pondy... Few front desk staff's softskill is the area of improvement... Overall nice hotel for a business stay in Pondicherry....

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Helpful?
Thank Karthikeyan S
New Delhi, India
Reviewed 4 days ago NEW

The hotel is in the heart of city. Though it is a small hotel but the rooms are very comfortable. The staff is very cooperative and help with a smile. Morning breakfast is included in your package and you get variety of meals to choose from. Dosa is made in front of you if you are interested to have one.In...

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Thank ash0kah00ja
Hyderabad, India
Reviewed 1 week ago

Had visited this place last year with my family and taken two rooms. The rooms were good and the swimming pool was great. Had eaten breakfast at the restaurant which was great and the service at the restaurant was quick. My check-in experience was not really good and I also had left in a day as I didn't like the...

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Thank DrBennyC
TheSunwayManor, Room Division Manager at The Sunway Manor, responded to this review

Dear Mr.Benny, Greetings from The Sunway Manor-Puducherry ! Thank you for your recent review on TripAdvisor . We apologize for the inconvenience you had during the stay with us.We have taken up the matter with the concern department and you can be rest assured that corrective measures have been taken. Your valuable feedback shows us the areas that we need...

A TripAdvisor Member
Level Contributor
5 reviews
1 helpful vote
Reviewed 1 week ago via mobile

I had come here with my wife for my honeymoon. We had booked a suite and the room was quite spacious. The hotel was in the heart of the city and close to the beach as well. The service was nothing great to talk about as we were not even shown to the room but just shown the direction towards...

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Helpful?
Thank A TripAdvisor Member
TheSunwayManor, Room Division Manager at The Sunway Manor, responded to this review

Dear Guest, Greetings from The Sunway Manor-Puducherry ! Thank you for your recent review on TripAdvisor . We apologize for the inconvenience you had during the stay with us.We have taken up the matter with the concern department and you can be rest assured that corrective measures have been taken. Your valuable feedback shows us the areas that we need...

Lisbon, Portugal
Reviewed 1 week ago via mobile

We only stayed for a night but had plenty of time to explore and enjoy the hotel. Lobby was well coming and staff were courteous and helpful . Breakfast was just basic but bar was great . Room allocated was large and comfortable. Our driver was allowed to park car overnight .

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Thank Zulrupani
TheSunwayManor, Room Division Manager at The Sunway Manor, responded to this review

Dear Mr.Zulrupani, Greetings from The Sunway Manor -Puducherry ! We thank you for your recent review about our hotel on TripAdvisor! We are delighted to learn that your stay has been memorable. Thank you very much indeed for your kind words about the hotel's product and some of the services. We have noted your feedback with regard to service at...

Reviewed 4 weeks ago

Had booked this hotel on TripAdvisor.The rooms are quite spacious and well kept. The breakfast needs to be better more emphasis on local cuisine and culture. The quality of the dosa's served during breakfast were appalling being located in South India your expectations are very high. The breakfast service is very slow, though didn't have lunch/dinner there. The rooms are...

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Thank Bhuvanraju
TheSunwayManor, Room Division Manager at The Sunway Manor, responded to this review

Dear Mr.Raju, Greetings from The Sunway Manor-Puducherry ! Thank you for your recent review on TripAdvisor . We apologize for the inconvenience you had during the stay with us.We have taken up the matter with the concern department and you can be rest assured that corrective measures have been taken . Your valuable feedback shows us the areas that we...

Sydney, Australia
Reviewed 18 February 2017 via mobile

The hotel staff, particularly the front office, was efficient and helpful although there was only 1 person to check us in. The rooms were comfortable and well maintained. The only downside is access to shops, particularly eating places as there were none nearby. Also, the wait staff are young and inexperienced but did try hard to deliver. A bottle of...

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1Thank Clement F
TheSunwayManor, Room Division Manager at The Sunway Manor, responded to this review

Dear Mr.Clement, Greetings from The Sunway Manor -Puducherry ! We thank you for your recent review about our hotel on TripAdvisor! We are delighted to learn that your stay has been memorable. Thank you very much indeed for your kind words about the hotel's product and some of the services. We have noted your feedback with regard to service at...

Tel Aviv, Israel
Reviewed 12 February 2017 via mobile

The hotel looks nice in the public areas but the rooms need some renovation. The room was large enough with comfortable bed but it was not very clean. Hotel staff were kind and helpful. We did not like breakfast so much. Its a little overpriced.

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Thank Itzhak Z
TheSunwayManor, Room Division Manager at The Sunway Manor, responded to this review

Dear Mr.Itzhak, Greetings from The Sunway Manor-Puducherry ! Thank you for your recent review on TripAdvisor . We apologize for the inconvenience you had during the stay with us.We have taken up the matter with the concern department and you can be rest assured that corrective measures have been taken . Your valuable feedback shows us the areas that we...

Hyderabad, India
Reviewed 5 February 2017 via mobile

We had a very nice stay in Pondicherry at The Sunway Manor. The hotel was recently renovated so rooms were neat and had all modern facilities. But service was far from being excellent. The Breakfast buffet offers a lot of variety and same can also be said about the dinner buffet. Location is not that great as it is far...

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Thank amitbakhru
TheSunwayManor, Room Division Manager at The Sunway Manor, responded to this review

Dear Mr.Amit, Greetings from The Sunway Manor -Puducherry ! We thank you for your recent review about our hotel on TripAdvisor! We are delighted to learn that your stay has been memorable. Thank you very much indeed for your kind words about the hotel's product and some of the services. We have noted your feedback with regard to service at...

Chennai (Madras), India
Reviewed 3 February 2017

We were 2 families and check in was smooth.. Rooms were super comfy and neat. Hotel is 10 minutes drive from the heart of the city but it makes it up with good service and value for money.. -- Rooms were spacious and toilet was neat -- Swimming pool was at level 1 or 2 (not sure) but it was...

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1Thank arun ramesh K
TheSunwayManor, Room Division Manager at The Sunway Manor, responded to this review

Dear Mr.Arun, Greetings from The Sunway Manor -Puducherry ! We thank you for your recent review about our hotel on TripAdvisor! We are delighted to learn that your stay has been memorable. Thank you very much indeed for your kind words about the hotel's product and some of the services. We have noted your feedback with regard to service at...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Room Service
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
Official Description (provided by the hotel)
THE SUNWAY MANOR - IT'S A LOT MORE THAN JUST A PLACE TO STAY. It features a contemporary ambience that is blended with traditional South Indian hospitality. Located in the city center, it presents 61 aesthetically designed spacious rooms, OPEN HOUSE - 24 Hour Restaurant, GARDENIA - Multi Cuisine Restaurant, LE VERANDA - Open Sky, DELICE - Cake Shop, ASTA - Bar, Spacious Banquet Halls, PALI - Spa & Fitness Studio, RA - swimming pool, kids' play area, biggest parking, etc., which suit your leisure and business requirements. Opulent in decor and detailed in needs ensure an unforgettable experience. ... more   less 

Additional Information about The Sunway Manor

Address: 155/D Hundred Feet Road | Mudaliarpet, Pondicherry 605004, India (Formerly The Sunway GRT Grand Pondicherry)
Region: India > Union Territory of Pondicherry > Pondicherry
Price Range: RM199 - RM448 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Sunway Manor 3*
Number of rooms: 61
Reservation Options:
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Also Known As:
The Sunway Grt Grand Pondicherry Hotel Pondicherry
Hotel Style:
#1 Spa Hotel in Pondicherry
#2 On the Beach Hotel in Pondicherry
#7 Family Hotel in Pondicherry
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Questions & Answers

Here's what travellers have asked, with answers from The Sunway Manor staff and other travellers.
13 questions
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Questions? Get answers from The Sunway Manor staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Any room is ok”
 of 5 bubbles ash0kah00ja, 21 Mar 2017 | Read review
“Pool View rooms”
 of 5 bubbles AvinashPalghadmal, 29 Jan 2017 | Read review
“Pool facing rooms are quieter.”
 of 5 bubbles Punyatma, 19 Jan 2017 | Read review
“Pool View room and suite room with sea view”
 of 5 bubbles karthijaij, 14 Jan 2017 | Read review
“Swimming Pool facing rooms are good.”
 of 5 bubbles Gaurav_Leo, 10 Jan 2017 | Read review
5 of 5