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The Derbyshire Derby

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1,409 Reviews from our TripAdvisor Community

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Showing 1,404: English reviews
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Sunderland, United Kingdom
Reviewed yesterday NEW

Booked hotel at Travel zoo after reading about hotel in reviews from trip adviser. We stayed for four nights D.B&B. The hotel is just off the M1 handy for touring the Peak District and Derby-shire. The rooms are adequate and had heating on 24 hours they are a little worn and the bed was too soft for my liking ,...

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Helpful?
Thank Gypsy60_11
Holmfirth, United Kingdom
Reviewed 3 days ago NEW

We went on a room, 2 course dinner & breakfast deal for 2 all in for £69 including use of the pool & spa area. The rooms have everything you need except the fluffy bathrobes featured on their website, these only come with the executive rooms but they did provide us with 2 at no extra charge when I explained...

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Helpful?
Thank Phangevans
Anna P, General Manager at The Derbyshire Derby, responded to this review

Dear Phangevans Thank you so much for your complimentary and kind review. I am so pleased you had a very enjoyable stay and enjoyed the facilities. It is great to share your comments with the hotel team and we do strive to deliver great customer service. I really do hope we can welcome you back again in the future. Kind...

South Yorkshire, England
Reviewed 3 days ago NEW

Made a return visit this time with friends. Took up a fantastic deal with Travelzoo for 1 night b&b stay with 2 course dinner & bottle of wine thrown in. Not a great distance from home & we took in a lovely canal walk at Kiveton Park on the way down (just off J31 on the M1). South Anston nearby...

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Helpful?
Thank MickeyboyDoncaster
Anna P, General Manager at The Derbyshire Derby, responded to this review

Dear MickeyboyDoncaster Thank you for taking the time to review your stay with us. I am so pleased to read your comments and share this with the hotel team. I will ensure your thanks are passed onto Jamie (Food and Beverage Manager). I sincerely hope myself and the team can welcome you back again very soon for another great visit....

Stafford, United Kingdom
Reviewed 3 days ago NEW

We had a really good one night break at the Derbyshire and found it to be excellent value for money. We had just a short wait to check in and our room was clean and of a good standard. We enjoyed a bit of time in the pool, sauna and steam room and although the hotel was pretty busy, the...

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Helpful?
1Thank Steve F
Anna P, General Manager at The Derbyshire Derby, responded to this review

Dear Steve F Thank you for taking the time to review your overnight stay. I am pleased you had a very enjoyable stay and took advantage of our leisure and spa facilities during your visit. Thank you for your kind comments regarding breakfast and dinner, I will ensure this is passed to the Food and Beverage teams. I hope we...

Poole, United Kingdom
Reviewed 4 days ago NEW

Check in was awful. The lady on reception (Amy I think) was miserable, barely looked at us, with no eye contact, which was a real let down after our long journey. She did not inform of where anything was, whether we'd stayed before (we hadn't), times for breakfast or dinner or anything useful. Arrived in room, very small for a...

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Helpful?
Thank TheRedmans2014
Anna P, General Manager at The Derbyshire Derby, responded to this review

Dear TheRedmans2014, I am sorry and disappointed to read you comments regarding your stay, we do get so many complimentary review from guests. The lady you refer to on reception has just joined the team and is currently training, she does have a badge which indicates this to guests and patience and understanding is really appreciated whilst this happening. Amy...

Reviewed 4 days ago NEWvia mobile

As I said in my previous post couldn't get into this hotel to stay as it was fully booked. Stayed next door at the premier inn. Our guests from Italy entertained our customers for dinner at the Derbyshire Restaurant. It was very busy as they had a couple of very large bookings. They made us aware and asked we have...

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Helpful?
Thank Alan M
Anna P, General Manager at The Derbyshire Derby, responded to this review

Dear Alan M, Thank you for your review, I am pleased you had a very good business dinner at the hotel and that the service and food was excellent. I do hope we can welcome you back very soon and please do not hesitate to contact us if we can help with future business needs. Kind Regards Anna

Sheffield, United Kingdom
Reviewed 4 days ago NEWvia mobile

Dropped into the Derbyshire hotel on one of their bed, breakfast and evening meal offers (£131). The staff were great, if a little disorganised behind the bar, but the hotel itself is really tired and in need of refurbishment. The carpets are threadbare, windows need replacement and the whole hotel needs some investment, aircon is disconnected in the rooms and...

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Helpful?
Thank shillito1991
Anna P, General Manager at The Derbyshire Derby, responded to this review

Dear Shilito1991, I am saddened to read your review regarding your experience at the hotel. we do strive to deliver the best customer service we can. We have had some refurbishments in our public areas at the start of the year and we are continually working hard to improve were possible. Please do feel free to contact me at anytime...

Wigan
Reviewed 5 days ago NEWvia mobile

Came here to stay as part of Slimming World training, we used the hotel for our meetings. My room was absolutely spotless and very clean. Plenty of clean towels and toiletries. The room did get quite warm, but managed to work the thermostat at. I requested a refrigerator in my room to store my medication out. Was informed it was...

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Helpful?
Thank Clairy1977
Anna P, General Manager at The Derbyshire Derby, responded to this review

Dear Clairy1977, Thank you so much for your kind comments and review of your stay. I am so pleased you enjoyed the facilities and that Lisa was able to assist with a refrigerator for you. Customer service is key to our business and we do receive such great comments regarding the friendliness of the hotel team. I will ensure this...

Reviewed 1 week ago via mobile

We've stayed here many times but this time the bar seemed to be well understaffed, the staff were not happy or friendly. Tables were not cleared away. The reception staff on Sunday morning weren't over helpful. Breakfast was good, not problem there.

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Helpful?
Thank Mannemmy
Anna P, General Manager at The Derbyshire Derby, responded to this review

Dear Mannemmy, I am sincerely sorry you felt the bar staff seemed understaffed and unfriendly during your stay. We normally receive many great comments regarding all the hotel team. I hope we can welcome you back soon to demonstrate this is not the usual behaviors of our establishment. Kind Regards Anna

Eastbourne, United Kingdom
Reviewed 1 week ago via mobile

We stayed at this excellent value travelzoo deal twice in the last week, truly excellent value The sat nav on both occasions got very confused, please note it is at junction 28 on the m1 then follow A38 Mansfield then first left Carter lane east and the hotel is about 100 yards on the left

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Helpful?
Thank 199charlesp14
Anna P, General Manager at The Derbyshire Derby, responded to this review

Dear 199charlesp14 Thank you for your kind review regarding your stay last week. I am so pleased you enjoyed the hotel and facilities. I hope we can welcome you back very soon and another excellent stay. Kind Regards Anna

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Family-friendly and very comfortable, you'll feel relaxed from the moment you arrive. Near the heart of the Peak district where you will find delightful walks and spectacular views. Chatsworth House, fun-packed thrills of Alton Towers, and extensive shopping at East Midlands Outlet are all nearby. Enjoy our modern gym, indoor pool, spa bath and optional health & beauty treatments. Beautiful suites available for meetings and events, from conferences to weddings. If you are planning a trip abroad, the hotel is just 30 minutes from East Midlands Airport. ... more   less 

Additional Information about The Derbyshire Derby

Address: Carter Lane East, South Normanton DE55 2EH, England
Region: United Kingdom > England > Derbyshire > South Normanton
Price Range: RM328 - RM500 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Derbyshire Derby 4*
Number of rooms: 157
Reservation Options:
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Also Known As:
Derbyshire Hotel South Normanton
Derbyshire South Normanton
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Questions & Answers

Here's what travellers have asked, with answers from The Derbyshire Derby staff and other travellers.
32 questions
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Walsall, United Kingdom
Loughborough, United Kingdom
Kent

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Questions? Get answers from The Derbyshire Derby staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for upper floor facing car park”
 of 5 bubbles Gypsy60_11, 22 Mar 2017 | Read review
“Rooms on the lower ground floor are probably the quietist.”
 of 5 bubbles MickeyboyDoncaster, 20 Mar 2017 | Read review
“If you have mobility problems ask for a room on the same floor as reception because the hotel does not have a lift”
 of 5 bubbles _dorothydent, 6 Mar 2017 | Read review
“I always ask for rooms 243 - 256 they are on the same floor as the reception.”
 of 5 bubbles SusanWhittall, 3 Mar 2017 | Read review
“Don't swim with the beast”
 of 5 bubbles M3352OEmichaelc, 27 Feb 2017 | Read review
5 of 5