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had the worse 5 star hotel experience ever! may be it used to be a good hotel but now it is sure NOT - - not even close to 5 star - may be 3+
started from the check in - rude and very unprofessional...More
Thank Nickolay O
Response from KilikyaCRM, Менеджер по обслуживанию клиентов at Kilikya Palace GoynukResponded 1 week ago
Firstly let us thank you for your review. Each opinion is important to the success of our hotel, as we rely on our guests to tell us how we are doing and how we can better meet their needs.
We are sorry to...More
We had a wonderful 4 days at the hotel with my family and friends. The scenery, rooms, restaurants, beach, pools, all of them were great. The hotel personel were quite helpful and warm. We will visit the hotel again as soon as possibl..More
Response from KilikyaCRM, Guest Relations Manager at Kilikya Palace GoynukResponded 6 April 2017
Thank you for taking the time to write a such a splendid review following your recent stay with us.
We are so happy to read that you enjoyed your holiday and that all the staff took such care of you throughout your stay....More
Hotel pricing and the service level reflect a truly mediocre experience.
- very well kept gardens and several beautiful trees
- high quality sunbathing areas and chairs
- nice pools and beach
- warm welcome, free upgrade to a suite without even asking for...More
Response from KilikyaCRM, Guest Relations Manager at Kilikya Palace GoynukResponded 19 October 2016
Firstly let us thank you for being our guest and for reviewing our property on TripAdvisor. We are happy to hear that you appreciated our ourdoor facilities and gardens. At the same time we regret to hear that despite of the free upgrade...More
The hotel was extremely clean, the staff were always busy making sure it was always clean. The food was amazing and always fresh. Pool was very clean but very cold, once you were in it was fine, staff were very friendly! The reps were brilliant...More
1 Thank James L
Response from KilikyaCRM, Guest Relations Manager at Kilikya Palace GoynukResponded 11 October 2016
Thank you for leaving us a fabulous review and sharing your experience! It is wonderful to read all the little details that made your holiday so remarkable - from the dedicated staff to the food and the amazing entertainment.
We hope to have...More
I have stayed there during 3-9/9/2016 with my mother after long search of Kemer hotels. The hotel is one of the best as price wise and location.
The room was 4503 which is located at the new building and has double floor with a wonderful...More
Response from KilikyaCRM, Guest Relations Manager at Kilikya Palace GoynukResponded 16 September 2016
Thank you so much for taking the time to write about your recent stay at Kilikya Palace Göynük. Such a detailed and objective review will be undoubtedly very useful for our future guests. We are happy to now that you liked our rooms,...More
US$103 - US$266 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#9 Spa Hotel in Goynuk
#11 Luxury Hotel in Goynuk
#11 On the Beach Hotel in Goynuk
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