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Grand Palladium Imbassai Resort & Spa

Certificate of Excellence
12/06/2017 13/06/2017
1 room 2 adults 0 children
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Grand Palladium Imbassai Resort & Spa
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5,994 Reviews from our TripAdvisor Community

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Showing 69: English reviews
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Buenos Aires, Argentina
Reviewed 6 days ago NEW

We spent 10 days in this great hotel. We have 2 little kids and they enjoyed the stay a lot. Good and healthy food options. Good entertainment during day and night. Service was very good too. A little bit hot and humid in february.

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Helpful?
Thank dimapsi
George S, Community Manager Assistant at Grand Palladium Imbassai Resort & Spa, responded to this review

Dear dimapsi, Thank you so much for your five-star rating! Thank you for taking the time to hare your standpoint about your experience at the Grand Palladium Imbassaí Resort & Spa. We are delighted to note that you have had a pleasant experience at our beautiful resort. Our intention is to achieve the full satisfaction of our customers. It's our...

Reviewed 1 week ago via mobile

This resort has a really good structure but needs improvements in the services. People are mostly bored with really bad service. Room had some problems, tried to phone but had to walk back into the reception to try to solve the problem. It would be 5 stars if they improved these little things.

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Helpful?
Thank Fabio V
George S, Community Manager Assistant at Grand Palladium Imbassai Resort & Spa, responded to this review

Dear Fabio V, Thank you for your comments about our services and structure. We are working very hard everyday to exceed the expectations of our customers and always have them back. Our intention is to achieve the full satisfaction of our customers. It is an honor to be contemplating the possibility of returning, we are already looking forward to welcoming...

Gibraltar
Reviewed 3 weeks ago

we spent 5 days in this resort. lets start: 1. receptionist, very friendly, all of them speaks spanish very fluently. 2. rooms are amazing, nice, new, clean, could not ask for something better. 3. food, i was expecting more local food, but it seems the hotel wants to please all the Argentinian guest, supposed is not a mistake... i liked...

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Helpful?
Thank debyguivi
George S, Community Manager Assistant at Grand Palladium Imbassai Resort & Spa, responded to this review

Dear debyguivi, Thank you so much for your five-star rating! Thank you for your valued feedback and suggestions Awesome! Sounds like you had a splendid trip here at Grand Palladium Imbassaí Resort & Spa. We have succeeded providing a memorable vacation. Our intention is to achieve the full satisfaction of our customers. It's our pleasure to have you visit and we look forward...

Reviewed 17 March 2017 via mobile

In my opinion is the best all inclusive I ever stay,great food,great location,the pool is awesome,the people who works there it's even better,every night they have show for kids,them for adults,they know how to treat people. I recommend it 100%,great for kids I will be back for sure.

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Helpful?
Thank Max F
George S, Hospitality Manager at Grand Palladium Imbassai Resort & Spa, responded to this review

Dear Max F, Thank you so much for your five-star rating! Awesome! Sounds like you had a splendid trip here at Grand Palladium Imbassaí Resort & Spa. We have succeeded providing a memorable vacation. Thank you for your feedback. This information lets us know what we are excelling in and what we need to work on. Our intention is to...

Brussels, Belgium
Reviewed 28 January 2017

We spent there a bit over a week and it was a perfect place to rest and forget about the outside world. Rooms are very comfortable and nicely decorated. Very clean. The food in the buffet is always fresh and tasty and the thematic restaurants have all outstanding dishes. We liked the Japanese restaurant the most. Divine pleasure at the...

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Helpful?
Thank AgaW09
George S, Hospitality Manager at Grand Palladium Imbassai Resort & Spa, responded to this review

Dear AgaW09, We have reviewed your comments and was very delighted to hear about the wonderful time you had while you were here on vacation with us at the Grand Palladium Imbassaí. We are happy to know that you enjoyed the overall facilities and we will share your comments with our team. We really appreciate the time you have taken...

Rio de Janeiro, RJ
Reviewed 17 November 2016

Beautiful resort in Imbassai, Bahia. One hour by car from the airport of Salvador. The pool is incredibly big! There is a kids pool as well. Everything is so clean, the rooms are large and modern, and all the rooms have a jacuzzi tub. The foods and drinks are all inclusive. Everything is absolutely delicious! There are also foods and...

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Helpful?
Thank Maria Luiza M
Santiagoell83, Gerente at Grand Palladium Imbassai Resort & Spa, responded to this review

Dear Maria Luiza M; Thank you for staying with us and for your kind review and recommendation. It’s always a pleasure when our guests have a wonderful time with us. We feel honored that you would like to come back and can’t wait to see you on your next vacation!  Kind regards, Santiago Escañuela Assistant Manager

Brasilia, Brazil
Reviewed 9 November 2016

Room is comfortable and clean, pools are very good. Booking a restaurant is a low side unless you stay in line before 8:00 am and food is not very good on any of the restaurants. Staff (waiters and check in) needs trainning on how to better serve the guests. The floor around the major pool is very slippery, causing a...

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Helpful?
Thank sstancioli
Santiagoell83, Gerente at Grand Palladium Imbassai Resort & Spa, responded to this review

Dear sstancioli; We truly appreciate you taking the time to write a review on the Grand Palladium Imbassaí Resort & Spa. All of our guests’ comments are appreciated, as we are always researching areas to improve upon in order to provide out guests with the quality vacation experience. Our goal is to exceed your expectations and we hope that you...

Coimbra, Portugal
Reviewed 5 October 2016 via mobile

The hotel offers comfortable rooms, fantastic pools (including one only for adults) and the beach is very good. For those with children this hotel is paradise. There is everything to entertain. Free wireless is available everywhere, even on the beach. The weakness is undoubtedly the food, not the variety, but the quality. Leaves much to be desired.

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Helpful?
1Thank anaferro2014
Brais V, Alimentos e Bebidas at Grand Palladium Imbassai Resort & Spa, responded to this review

Dear anaferro2014, First of all, we want to thank you for choosing us as you holiday provider. Thank you also for sharing your excellent experience at the Grand Palladium Imbassaí Resort & Spa. All of our guests’ comments are appreciated, as we are always researching areas to improve upon in order to provide out guests with the quality vacation experience....

crewe
Reviewed 29 September 2016 via mobile

We were really looking forward to coming here, and were informed English is spoken. We arrived at 2am, and the receptionist spoke no English. Ordering a drink was tough too. I even used the words Cerveza and Coca-Cola, but was always met with a blank face. We wanted to book a tour, book again, nobody spoke any English, so we...

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Helpful?
Thank ultimaanima
Brais V, Alimentos e bebidas at Grand Palladium Imbassai Resort & Spa, responded to this review

Dear ultimaanima, Thank you for taking the time to hare your standpoint about your experience at the Grand Palladium Imbassaí Resort & Spa. We understand you had some concerns during your stay. Guest feedback is vital, so that we can provide the best service we can. We appreciate you choosing us for your stay and hope you provide us with...

London, United Kingdom
Reviewed 8 September 2016 via mobile

To be honest i was a bit apprehensive about the resort while booking as of the reviews. Common guys. Wake up. I enjoyed from the moment I went there till the 3 days I stayed there. Rooms are spacious clean and well maintained. Staff is like perfect. Food is nice ambiance is perfect. In day there are many activities. In...

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Helpful?
1Thank cforcheese
Santiagoell83, Gerente at Grand Palladium Imbassai Resort & Spa, responded to this review

Dear cforcheese; Thank you ever so much for your nice feedback regarding your stay at the Grand Palladium Imbassaí Resort & Spa; we are beyond thrilled when our guests have a fantastic experience with us. We feel honored that you would return and can’t wait to see you on your next vacation!  Kind regards, Santiago Escañuela Director Adjunto

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12/06/2017 13/06/2017
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Amenities

Highlights
  • Pool
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Breakfast included
  • Free Internet
About the property
  • Beachfront
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Tennis Court
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
Services
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Children Activities (Kid / Family Friendly)
Official Description (provided by the hotel)
Grand Palladium Resort & Spa Imbassaí is the first project all inclusive luxury of Fiesta Hotel Group in Brazil. Located in the region of Bahia Beach Imbassaí is one of the most beautiful beach in Brazil, the resort occupies an area of 57.000m ² between the beaches of "Forte" and "Costa del Sauípe." A paradise, located in the Atlantic forest,with dunes, waterfalls, mangroves and lagoon, perfect for an unforgettable vacation. With 654 Junior Suites rooms, divided into 11 villas of 3 floors each, the suites have two queen beds or one king size bed, bathroom with tub, hair dryer, magnifying mirror, airconditioning, scales, TV LCD 32 "satellite TV, MP3 player with alarm clock, ceiling fan,minibar, coffee maker, ice bucket, iron, sofa bed, mosquito net, wifi and terrace. ... more   less 

Additional Information about Grand Palladium Imbassai Resort & Spa

Address: Rodovia BA 099, Linha Verde Km 65 | Condominio Reserva, Imbassai, State of Bahia 48280-000, Brazil
Region: Brazil > State of Bahia > Imbassai
Price Range: RM1,122 - RM2,005 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Palladium Imbassai Resort & Spa 4.5*
Number of rooms: 654
Reservation Options:
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Also Known As:
Grand Palladium Imbassai Resort And Spa
Grand Palladium Imbassai Hotel Mata De Sao Joao
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Questions & Answers

Here's what travellers have asked, with answers from Grand Palladium Imbassai Resort & Spa staff and other travellers.
610 questions
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Questions? Get answers from Grand Palladium Imbassai Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Villa 14 is close to the beach walking path and transportation but about a 3 min walk from the main building and restaurants.”
dimapsi, 23 May 2017 | Read review
“choose a quiet room, garden view”
171marialuizam, 16 Nov 2016 | Read review
“If you have kids stay at Villa 24, closest to the kids pool. Ask for groud level because of the risk of fall from the balcony.”
sstancioli, 9 Nov 2016 | Read review
“We were in Villa 26, one of the furthest from the main building with no view: more to walk but probably quieter”
119christophew, 11 Aug 2016 | Read review
“Quiter rooms, not near to a swimming -pool,buildings which are near to the lobby and reception”
EvelynPerlov, 5 Jul 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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