We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hilton Rose Hall Resort & Spa

Save
Share
Rose Hall, Main Rd, Rose Hall, Montego Bay 000000 Jamaica
COVID-19 update: See the added health and safety measures this property is taking.Read more
Book now! This hotel is likely to sell out soon.
Hotel direct offer!Price Match Guarantee
Lowest price we found
US$281
View deal
Expedia.com
Hotels.com
Orbitz.com
View all 18 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (4751)
360
Panoramas (15)
Videos (2)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
Read more
Updated 27/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hilton Rose Hall Resort & Spa
Updated 27/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#8 of 11 hotels in Rose Hall
Location
Cleanliness
Service
Value
Travellers' Choice

Looking for a place to stay in Rose Hall? Then look no further than Hilton Rose Hall Resort & Spa, a family-friendly hotel that brings the best of Rose Hall to your doorstep.

As your “home away from home,” the hotel rooms offer a flat screen TV, and getting online is easy, with free internet access available.

Guests have access to room service and a concierge while staying at Hilton Rose Hall Hotel. In addition, Hilton Rose Hall Resort & Spa offers a pool and breakfast, which will help make your Rose Hall trip additionally gratifying. And, as an added convenience, there is free parking available to guests.

While you’re here, be sure to check out Il Giardino, one of the Italian restaurants that can be found in Rose Hall, which is a short distance from Hilton Rose Hall Resort & Spa.

Rose Hall is also home to Rose Hall Great House, a popular historic site that is not too far from Hilton Rose Hall Hotel.

We’re sure you’ll enjoy your stay at Hilton Rose Hall Resort & Spa as you experience everything Rose Hall has to offer.

Read more
Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Game room
Babysitting
Parking
Wifi
Paid wifi
Hot bath
Lazy river
Pool / beach towels
Pool with view
Outdoor pool
Fitness classes
Restaurant
Breakfast available
Breakfast buffet
Kids' meals
Snack bar
Swimup bar
Poolside bar
Golf course
Tennis court
Water park
Aerobics
Entertainment staff
Evening entertainment
Karaoke
Table tennis
Nightclub / DJ
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Head massage
Massage
Salon
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Non-smoking hotel
Outdoor furniture
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Show more
Room features
Private beach
Additional bathroom
Housekeeping
Private balcony
Room service
Safe
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Green
Languages Spoken
English
Hotel links
Special Offer:Price Match Guarantee
5732Reviews1948Q+A100Room tips
Traveller rating
  • 3,020
  • 1,637
  • 681
  • 208
  • 188
Traveller safety
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Karen K wrote a review Yesterday
3 contributions
Just came back home from Jamaica and absolutely had a wonderful time. The hotel was beautiful and very clean. Every single worker was friendly and very nice. They couldn't do enough for you. The lazy river was the highlight of the week.
Read more
Date of stay: October 2021Trip type: Travelled with family
Helpful
Share
sjay1230 wrote a review Aug 2021
Frederick, Maryland14 contributions15 helpful votes
Hotel's Favourite
W spent 8 days at this resort and overall the bang for the buck was excellent. Some pros: We got butler service due to my wife recovering from knee surgery. MELISSA AND G took amazing care of us and it was well worth the extra cost. We also rented a poolside cabana each day which was also worth the price. The food was excellent-people complaining about the food are crazy and are picky fools. If you don't like what you ordered, they are more than happy to replace it with something you like. We had many many excellent meals. Our favorite was the Luna restaurant where we went 3 times to make sure we tried all the selections. Shout out to Nathan at Luna for the excellent service. Some suggestions: If you are not there to stay up late and party get a room NOT facing the main pool-there was loud music every night till about 11 pm. If you like to go to bed early, the view is NOT worth it. Try all of the restaurants for dinner and eat the buffet for lunch and breakfast. Have a great trip!
Read more
Date of stay: August 2021
2 Helpful votes
Helpful
Share
Response from Raneece Jones, Sales at Hilton Rose Hall Resort & Spa
Responded 1 week ago
Hello Susan C, Thank you for taking the time to write this awesome review. We strive to ensure that all our guests are taken care of and we are super glad to know that we met the mark with you. Thank you for recognizing our associates. We will indeed share your compliments with them as they do try to ensure that they provide top notch customer service to all our guests. We are grateful that you loved our food. This is truly great to hear. We do look forward to hosting you again for another fantastic vacation Susan. Best Wishes,
Read more
denice2021 wrote a review Yesterday
Fort Lauderdale, Florida1 contribution
I love Hilton and this hotel didn’t disappoint. It was clean and friendly. Beautiful views and a fun pool area for the kids. Service was great and they really try to make sure you are well taken care of.
Read more
Review collected in partnership with Hilton Hotels & Resorts
Date of stay: October 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Michael O wrote a review 22 Oct
9 contributions
+1
This was our first trip out of the country since Covid. Prior to covid, we traveled abroad extensively. I read many reviews of this Hotel on Tripadvisor and was able to make a decision as to what was important to us: Oceanfront, Butler service, Cabana Service, A Suite?? We elected to have the private Taxi, which meant not waiting after exiting MBJ Airport. Michael from JUTA was waiting with a sign with our Names displayed Upon arrival, we went through Covid protocols of sanitizing hands and shoes. We checked in on a Sunday after a 3 hour Spirit Airlines delay. During this delay, the concierge was in constant contact by email. I have to agree with some of the complaints regarding checking in, it can be a slow process, but I was doing a lot of negotiating to confirm Oceanfront or a suite upgrade (paid) We settled on the Oceanfront room in the east wing and were not disappointed with the view. Unfortunately, we were given two queen beds instead of a king. This made the room feel a bit cramped. Also, not sure if it was due to covid, but there was no sofa in the room as depicted in many hotel pictures. The Ac was rather Nois and blew onto one of the beds, so we turned it off at night after getting the room cool. On Monday we had our first taste of butler service. The "A-TEAM" of Davian and Jerome took great care of us. Any location we requested was reserved for us with a nice towel display and a cooler of drinks. Restaurant Bookings were made and room request for cleaning or extra provisions was quickly taken care of. We think this is a service worth having especially if there are four or more in your party. Cabana service gave you a caban and all your meals and drinks orders were brought to you at one of the three cabana locations. We only used this service one-day taking advantage of the cabana nearest to the activities board. Room cleaning was advertised as upon request, but ours would have been cleaned every day unless we left a do not disturb sign on the door. Room service for breakfast was quick and efficient, especially if calling early around 7 am for us. On day 7 of our 11-night stay, I went back and negotiated another paid upgrade to a suite, this was the best four nights of our stay, you get a room nearly 3 times normal, three balconies, three AC controllers (quieter AC Fans) , two bathrooms. one large walk-in shower, large dining table, large sofa. The only thing I felt was lacking was a bottle of wine in the fridge and a dedicated modem as the internet connection has to be the worst I have experienced in a hotel stay recently. Your phone and tablet connection was dropped every five minutes and you had to log back in. A pc fared a bit better as I was able to enjoy an unstable 2-hour Zoom meeting. My wife follows a Pescatarian diet, so we loved the Seaside restaurant the best. During 11 days, there were only two meals that I chose and didn't care for, but you needn't worry about going hungry. We really should have taken advantage of orientation and therefore missed out on finding Crickets, a lovely coffee, cake, bar, and TV lounge combination next to the photo stand on level 2. Yes, I will be going back to Rose Hall especially if there is a group of us. There were many on Honeymoon, families with children of all ages at the resort, but at my time of life, I no longer care for listening to Marco-Polo at the pool. I am Jamaican and visit Sandals Ochi often. I believe that if you take the time to show respect and learn a few names of the staff you will have a wonderful time. Much love and respect to th A-Team, Ashley, O'Donnel, Joy, Oneitha, Coleen, the Towel girls, Moonstone Hostess, watersports team, the gardener who gave us Aloe and Picked Coconuts for us, and many more who made my trip enjoyable. My Title for this review made reference to Covid. In this area the hotel Excels, None of the Sanitizer bottles were empty and there are quite a few. Sanitize before entering and leaving the elevator, only five are allowed. Masks worn 24/7 by ALL members of staff, even on a Hobie cat a couple of miles offshore. I am a Hilton Diamond Member and booked 4 nights twice to get a free day, plus an additional night to ensure a direct flight. Make sure to get the correct Diamond members concessions sheet, as I was given two different ones. The perks for diamond change often, so things like a free cabana or the percent discounts change due to times and seasons. Spirit Airlines, Never again, we had to Deplane at takeoff time and wait three hours while they located a first officer for the flight.
Read more
Date of stay: October 2021
Value
Rooms
Service
Room Tip: Oceanfront for me was the best view. East tower has a better view of activities
See more room tips
Helpful
Share
Response from Raneece Jones, Sales at Hilton Rose Hall Resort & Spa
Responded yesterday
Hello michaeloB5361XX, Thank you for allowing us to host you and for leaving your spectacular review. Here at the Hilton Rose Hall Resort and Spa, we strive to ensure that all our guests are taken care of and we are elated to know that we have met the mark with you. Thank you for recognizing our associates. Our team of professionals tries their best to provide excellent customer service with each and every guest that they interact with. We are extremely happy that you were able to point out that we have our Covid-19 protocols in place. Our resort's cleanliness and your safety are two of our top priorities. We do welcome you back for another awesome vacation with us! Best Regards,
Read more
DaniJarvis wrote a review 21 Oct
Millcreek, Utah1 contribution
Everything needed for a great family vacation can be found here at the Hilton Rose Hall. From the amazing staff, great food, beach front access and fun water park, you can’t really go wrong when choosing to stay here.
Read more
Review collected in partnership with Hilton Hotels & Resorts
Date of stay: October 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Raneece Jones, Sales at Hilton Rose Hall Resort & Spa
Responded yesterday
Hello DaniJarvis, Thank you for taking the time out to leave this awesome review. Here at the Hilton Rose Hall Resort and Spa, we strive to ensure that all our guests are well taken care of and we are happy to know that we met the mark with you. Thank you for recognizing our associates and our great food. We do hope to see you again for another fantastic vacation. Best Regards,
Read more
Previous
123456
PRICE RANGE
US$234 - US$492 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton rose hall hotel rose hall, hilton rose hall resort and spa, rose hall hotel, hilton hotels montego bay
LOCATION
CaribbeanJamaicaSaint James ParishMontego BayRose Hall
NUMBER OF ROOMS
495
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Hilton Rose Hall Resort & Spa
Which popular attractions are close to Hilton Rose Hall Resort & Spa?
Nearby attractions include White Witch Golf Course (2.0 km), Cinnamon Hill Golf Course (0.4 km), and Rose Hall Great House (1.1 km).
What are some of the property amenities at Hilton Rose Hall Resort & Spa?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
What food & drink options are available at Hilton Rose Hall Resort & Spa?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Hilton Rose Hall Resort & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Hilton Rose Hall Resort & Spa?
Conveniently located restaurants include Sugar Mill, Mystic India, and Scotchies.
Are there opportunities to exercise at Hilton Rose Hall Resort & Spa?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does Hilton Rose Hall Resort & Spa have an airport shuttle?
Yes, Hilton Rose Hall Resort & Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hilton Rose Hall Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Rose Hall Resort & Spa offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Hilton Rose Hall Resort & Spa?
Many travellers enjoy visiting Rose Hall Great House (1.1 km).
Does Hilton Rose Hall Resort & Spa have any great views?
Yes, guests often enjoy the harbour view available here.