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Hilton Rose Hall Resort & Spa

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Hilton Rose Hall Resort & Spa
Hilton Rose Hall Resort & Spa
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2,567 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Rose Hall Resort & Spa
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Showing 2,518: English reviews
United Kingdom
Reviewed 31 May 2015

We have just returned from this magical trip to Jamaica, staying at the Rose Hall Hotel. It was our first time, but will not be our last! We had a fabulous time, especially the children, who was well looked after by the beautiful and caring Natalie. Natalie, has so much energy and enthusiasm, and it is apparent, that she enjoys...

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5Thank 177sharon
Semone G, Executive Administrative Assistant at Hilton Rose Hall Resort & Spa, responded to this review

Thank you for taking the time to review our resort after your recent visit to our property. Our staff members take pride in their jobs and always strive to achieve 100% guest satisfaction, we are delighted to know that they were amazing and went above and beyond to make your stay a memorable one. We do appreciate your feedback and...

Washington DC, District of Columbia
Reviewed 31 May 2015

For the most part, all of the staff at the hotel were really nice. My hotel room was clean, but you could tell the hotel was a little worn (nicks and scrapes on the furniture, patch repairs on walls/doors). The food was okay. The view from the beach was wonderful. Nice for a family (lots of kids around), but I'll...

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5Thank aw20202015
Semone G, Executive Administrative Assistant at Hilton Rose Hall Resort & Spa, responded to this review

Thank you for taking the time to review our hotel after your recent stay with us. We are happy that you enjoyed the food, the beach and the amenities that we offer. We have great plans throughout the course of the year to upgrade our product; including adding more restaurants and refreshing all of our public areas and our rooms....

Milwaukee, Wisconsin
Reviewed 30 May 2015

We travelled here with our 1 year old son for a 7 night vacation. It was our first time in Jamaica, our previous 2 experiences with all-inclusives were in Mexico and were at adult-only resorts. Pros: The beach is gorgeous, perfect for playing in the sand and you can wade out quite a bit in a rock/weed-free area which we...

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4Thank Suzanne S
Semone G, Executive Administrative Assistant at Hilton Rose Hall Resort & Spa, responded to this review

Thank you for taking the time to review our resort after your recent visit to our property. We are delighted to hear that you were pleased with our beach, Water Park, and with the different food offerings. We are truly sorry that we did not meet your expectation in some areas and will use your comments to work with our...

Wonder Lake, Illinois
Reviewed 30 May 2015

This was are first stay at the Hilton and we were very happy. The resort is smaller then what we are used to, but had plenty of things to keep you busy , if that's what you want. The staff were all excellent, from our breakfast chef Sylvester to the cleaning staff and the front desk. We will be going...

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5Thank dtadk5
Semone G, Executive Administrative Assistant at Hilton Rose Hall Resort & Spa, responded to this review

Thank you for taking the time to review our resort after your recent visit to our property. We are delighted to hear that you were pleased with our facilities, food and with the excellent service provided by our staff members especially Sylvester. We do appreciate your feedback and comments to which we will share with our team members. We do...

Reviewed 29 May 2015 via mobile

My girlfriend and I stayed here five nights this past week. Upon arrival we were offered drinks while we waited to check in. The cold drinks were needed as the lobby and every other inside location, with the exception of the spa, were warm and humid. It was more comfortable to eat outside with the breeze than inside. Our room...

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3Thank Ben A
Semone G, Executive Administrative Assistant at Hilton Rose Hall Resort & Spa, responded to this review

Thank you for taking the time to review our resort after your recent visit to our property. We do appreciate your feedback and comments to which we will share with our team. We are elated to hear that you enjoyed your vacation with us and the services offered by our associates. Looking forward to seeing you next year. Kind regards,

London, United Kingdom
Reviewed 29 May 2015

We stayed here as a of four with 2 children aged 5,8 for a week in August last year. A fantastic hotel with friendly staff. The food was amazing with so much choice - we loved the fresh pancakes every morning! The two pools were great - we spent most of our time by the family pool which was just...

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4Thank travelbunny22
Semone G, Executive Administrative Assistant at Hilton Rose Hall Resort & Spa, responded to this review

Thank you for taking the time to review our resort after your recent visit to our property. We are delighted to hear that you were pleased with our facilities, food and with the excellent service provided by our staff members. We do appreciate your feedback and comments to which we will share with our team members. We do hope to...

London, United Kingdom
Reviewed 28 May 2015 via mobile

We have stayed twice at this hotel and loved it both times. The rooms are spacious and clean and the beds are huge and very comfortable. Soft, feather pillows and a nice duvet. We stayed overlooking the golf course and some of the beach both times and it is relatively quiet with gorgeous views. The food is one of the...

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2Thank roxandlew
Semone G, Executive Administrative Assistant at Hilton Rose Hall Resort & Spa, responded to this review

Thank you for taking the time to review our resort after your recent visit to our property. We are delighted to hear that you were pleased with our facilities, food and with the excellent service provided by our staff members. We do appreciate your feedback and comments to which we will share with our team members. We do hope to...

Napoleon, Ohio
Reviewed 28 May 2015

We were treated like royalty by staff. Everything was sparkling clean, and we enjoyed the choices of restaurants /bars, especially Luna Di Mare. Nathan and Kendrick excel in their positions as wait staff in that Italian restaurant. The pool, recreation areas, and water park was well tended, and the beach was clean and litter-free. We definitely recommend this resort!

Review collected in partnership with Hilton Hotels & Resorts
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3Thank K N
Semone G, Executive Administrative Assistant at Hilton Rose Hall Resort & Spa, responded to this review

Thank you for taking the time to review our resort after your recent visit to our property. We are delighted to hear that you were pleased with our facilities, food and with the excellent service provided by our staff members especially Nathan and Kendrick. We do appreciate your feedback and comments to which we will share with our team members....

Reviewed 28 May 2015 via mobile

This was my third year going and I love the workers at the resort. I was sad to see that they had let go of some of their good workers with younger staff. That was a big mistake before we never had a problem with service but this time the new workers didn't keep our drinks filled and table was...

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3Thank Theresa B
Semone G, Executive Administrative Assistant at Hilton Rose Hall Resort & Spa, responded to this review

Thank you for taking the time to review our resort after your 3rd year staying with us, we do appreciate your loyalty and looking forward to having you each year. Our staff members take pride in their jobs and it is unfortunate that sometimes we lose some good employees but our aim is to train all our staff members so...

Tampa, Florida
Reviewed 28 May 2015

My wedding venue was Hilton Resort Rose Hall. Overall my Wedding was excellent. Rose Hall needs to make some minor changes to spruce up the ballroom, like removing the carpet but the venue is excellent. The aqueduct ruins where the ceremony was held, was dreamy and Beautiful just I had imagined. This venue can also use a face lift, for...

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8Thank Mystikallady
MarviaJones, Guest Relations Manager at Hilton Rose Hall Resort & Spa, responded to this review

Dear Mystikallady, Thank you for taking the time to review Hilton Rose Hall Resort & Spa after your third year staying with us. We do appreciate your loyalty and looking forward to having you each year. Our staff members take pride in their jobs and it is unfortunate that sometimes we lose some good employees but our aim is to...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Internet
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Golf Course
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Airport Transportation
  • Conference Facilities

Additional Information about Hilton Rose Hall Resort & Spa

Address: Rose Hall Rd, Rose Hall, Montego Bay 000000, Jamaica
Region: Caribbean > Jamaica > Saint James Parish > Montego Bay > Rose Hall
Price Range: RM1,055 - RM2,251 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Rose Hall Resort & Spa 4*
Number of rooms: 488
Reservation Options:
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Also Known As:
Hilton Rose Hall Resort And Spa
Hilton Rose Hall Hotel Rose Hall
Rose Hall Hotel
Hilton Hotels Montego Bay
Hilton Rose Hall Resort & Spa Jamaica - Montego Bay
Hotel Style:
#3 Family Hotel in Rose Hall
#4 Romantic Hotel in Rose Hall
#4 On the Beach Hotel in Rose Hall
#4 Spa Hotel in Rose Hall
#5 Luxury Hotel in Rose Hall
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Rose Hall Resort & Spa staff and other travellers.
891 questions
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Questions? Get answers from Hilton Rose Hall Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“if you want to hear the music at night, and get a beautiful sunrise in the morning, get a room on the west side facing the court yard”
 of 5 bubbles LibandBrian, 23 Mar 2017 | Read review
“Most of the rooms have some view of the ocean so many excellent rooms to choose from.”
 of 5 bubbles Cathy417, 22 Mar 2017 | Read review
“west tower high floor, golf course view for beautiful sunsets”
 of 5 bubbles SimiK347, 20 Mar 2017 | Read review
“Rooms are very small. Do not recommend having 4 ppl in a room.”
 of 5 bubbles cemiller2017, 20 Mar 2017 | Read review
“Sixth floor oceanview was breathtaking view.”
 of 5 bubbles timnadia, 19 Mar 2017 | Read review
5 of 5