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Crockfords Resorts World Genting

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Jalan Genting Highland Resorts World Genting, Genting Highlands 69000 Malaysia
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Traveller (604)
Room & Suite (130)
Dining (73)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 05/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 05/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 23 in Genting Highlands
Location
Cleanliness
Service
Value
Travellers' Choice
All Crockfords rooms & suites feature in-room private steam bath and luxurious Greek Calacatta marble restroom fixtures, made exclusively for Crockfords. The latest one-touch technology allows you to close the blinds, adjust the room temperature, or control the lighting, with a simple push of a button. The elegant hotel offers 18 Signature Suites decorated in three themes, in addition to 111 Superior Rooms and 8 Junior Suites. Technogym Featuring a high-end Italian gym system Tatami Integrates a Zen tea ceremony space Mahjong Includes an automatic built-in mahjong table comes with massage chair.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Hot bath
Free breakfast
Casino and Gambling
Kids stay free
Children Activities (Kid / Family Friendly)
Taxi service
Wifi
Bar / lounge
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Business Centre with Internet Access
Banquet room
Spa
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Butler service
Doorperson
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Soundproof rooms
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Minibar
Flatscreen TV
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
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HOTEL STYLE
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309Reviews21Q+A24Room tips
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atiyahnor wrote a review Yesterday
Kuala Lumpur, Malaysia44 contributions15 helpful votes
Wow, I've been to many hotels, but have yet to seen service and accommodation such as this. I travelled with my husband, a 3 year old child and 7 month old baby and we were accompanied by my helper. FIrst off,the Mahjong Suite was huge! There were 3 TVs in total and 2 bathrooms (extra bathroom has its own shower), and so it was a very comfortable stay for all of us. My helper slept on the sofa bed but her area can be partitioned by, get this, an automatic hidden door/wall. She has her own TV and bahtroom with shower. The living room has a dining table, sofa and of course the mahjong table and massage chair. Everything is operated at the touch of your fingers - the lighting, the curtains, the temperature. Safe to say my 3 year old loved it. Bathroom is huge and shower pressure was awesome. But that's about the room. Now the service! This is another level. I didnt even know that you can ask your butler to purchase food for you and have them delivered to the room! My children were napping after half a day at Skyworld and my husband and I got hungry. We whatsapped our butler to help us buy Five Guys and wallah, half an hour later we were enjoying our food in the comfort of our room, without having to brave the crowds and long ques. We even had the butler deliver food, when we were shopping at GPO, so that we can come back to the room to ready lunch. It was a convenience that other hotel lacked! And what about the daily chocolates (which was delish!) with the turndown service? wow. And all the teddy bears (i counted like 5 bears that we got with the room lol) and toy bag, and the nicely packed toiletries in a nice little bag. All of these are the reason Crockfords are well above the rest compared to other hotels. We had breakfast in our room too. Although we had to pay RM88 per meal, it was nice not having to go down for breakfast and the food was plenty too. We will definitely definitely be back!
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Date of stay: April 2022
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Cheryl Y wrote a review 18 May
1 contribution
A big thank you to the Crockfords butler team, Yan Tong, Malissa, and team members for the wonderful birthday song and surprises. Booked a mahjong suite for one night stay and the room is superb clean and wonderful! This is the best hotel I have stayed so far and will be back definitely!
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Date of stay: March 2022
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Mavis C wrote a review 13 May
5 contributions
Very pleased with the service from Crockfords. Would like to specially mention the butlers (Nathan, Neela, Joey and Micalle) for surprising us with a cake for my birthday. The decors were beautifully done up as well. Overall a very pleasing stay, would love to return back here in the future :)
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Date of stay: May 2022Trip type: Travelled
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Jose Ar wrote a review 12 May
2 contributions
Very pleasant and wonderful experience celebrating our daughters birthday. Planning was at the 11th hour. But they managed to surprise us with a birthday decorated room with balloons. And they even sent us a carolling rendition and a birthday cake. Check-in and checkout were a breeze with Arvin helping us all the way. Very considerate with our check out time as we requested a late check out. Breakfast spread was decent. The valet jockeys kamarul and faiz were friendly and excellent. And the shuttle to the mall were always accommodating towards the children. Definitely have our recommendations and will get a return visit from us.
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Date of stay: May 2022Trip type: Travelled
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Bryan C wrote a review 12 May
1 contribution
A big thank you to the Crockfords team, Malissa, Josephine Hau, Xiang Long & Michelle, for the wonderful birthday song and surprises. This has been one of the best memorable birthday experience ever and will definitely be back again for the great hospitality!
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Date of stay: April 2022Trip type: Travelled
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PRICE RANGE
US$218 - US$294 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaPahangGenting Highlands
NUMBER OF ROOMS
138
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Frequently Asked Questions about Crockfords Resorts World Genting
Which popular attractions are close to Crockfords Resorts World Genting?
Nearby attractions include The VOID (0.3 km), Sky Avenue (0.2 km), and Skytropolis Indoor Theme Park (0.2 km).
What are some of the property amenities at Crockfords Resorts World Genting?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Crockfords Resorts World Genting?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Crockfords Resorts World Genting?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Crockfords Resorts World Genting?
Yes, valet parking is available to guests.
What are some restaurants close to Crockfords Resorts World Genting?
Conveniently located restaurants include Nicsmann 1940s Genting Highland, Burger & Lobster, and Dc Comic Super Heroes.
Is Crockfords Resorts World Genting located near the city centre?
Yes, it is 0.6 km away from the centre of Genting Highlands.
Are any cleaning services offered at Crockfords Resorts World Genting?
Yes, dry cleaning and laundry service are offered to guests.
Does Crockfords Resorts World Genting offer any business services?
Yes, guests have access to a business centre and a banquet room during their stay.
Is Crockfords Resorts World Genting accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.