Genting Grand, Resorts World Genting
Genting Highlands 69000 Malaysia
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Travel safe during COVID-19
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What you can expect during your stay
- All linens sanitised in high-temperature wash
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitiser available to guests & staff
- Stay-at-home policy for staff with symptoms
- Regularly sanitised high-traffic areas
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Updated 05/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 05/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#2 of 24 hotels in Genting Highlands
Location
Cleanliness
Service
Value
Signature luxury hotel at the peak Crowned with the trademark Genting logo, Genting Grand is easily the most recognisable hotel at the peak. Enjoy a 5-star stay where elegance and class have stood the test of time, and indulge in the luxury that comes only from staying at the best.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Casino and Gambling
Airport transportation
Conference facilities
Banquet room
Wifi
Restaurant
Breakfast available
Breakfast buffet
Shuttle bus service
Meeting rooms
Spa
Baggage storage
Concierge
Convenience store
Currency exchange
Non-smoking hotel
ATM on site
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Mountain View
Languages Spoken
English, Malay
Location
Full view
100Great for walkers
Grade: 100 out of 100
79Restaurantswithin 0.5 km
16Attractionswithin 0.5 km
262Reviews14Q+A43Room tips
Reviews
Traveller rating
- 113
- 95
- 35
- 12
- 7
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Most Recent
Small room with an affordable rate. 2D1N staying is just enough. Otherwise, you’ll get bored as nothing to look after esp view & small room which is just ni e to sleep. Indeed, such room does not suit for a family of 4. However, the hotel room is strategically situated as it is quite covenient & nearby to access both indoor & outdoor theme parks. Still recommended for budget overnight stay.
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Date of stay: March 2022Trip type: Travelled as a couple
Room Tip: Things to avoid or consider ahead planning:-
1) Full parking around 9am-11am as the hotel guests...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The view and environment was great. Customer service was awesome. My son had caught a cold and the customer service had brought a wheelchair and escorted him to a nearby clinic on the Ground floor. Specially thanks to Ms Felicia, Duty Manager, and a very kind gentleman, Mr Saga, for their enthusiasm hospitality. They are very kind, helpful and professional at their job. Also, the room design is quite nice.
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Date of stay: February 2022Trip type: Travelled with family
Room Tip: The busiest times for the Theme Parks are in the afternoon on weekends. Get a suite on the higher...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Very nice and comfortable room! The room is wide and all the facilities are well prepared! I enjoyed staying at Genting Grand hotel very much. By the way i like the pillow menu and it’s amazing to let us have sweet dreams during our stay.
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Date of stay: December 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Social Care Team, Other at Genting Grand, Resorts World Genting
Responded 9 Jan 2022
Dear Connycozy, Thank you so much for your review. We really appreciate you taking the time to share your experience with us. We thank you for your visit and we hope you'll visit us again in the future. Socially Yours, RWG Social Care Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Visited in the month of March and was truly surprised by the birthday decoration done. Even in this pandemic times there has been no compromise of service. A special shout out to the manager May who greeted us upon check in. We will definitely return again in the near future.
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Date of stay: March 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Social Care Team, Other at Genting Grand, Resorts World Genting
Responded 29 Mar 2021
Dear happytraveller81995, Thank you so much for your review. We really appreciate you taking the time to share your experience with us. We thank you for your visit and we hope you'll visit us again in the future. Socially Yours, RWG Social Care Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
We stay at this hotel during Xmas season. Surprisingly not too crowded during check in 27/12/2020. The room come with 2 single bed and sofa sets. It’s look like Business suite. We like the bathroom and come with a big bathtub. It also come with stand shower and toilet partition. Room come with a small bar which can store your red wine in a proper way
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Date of stay: December 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Social Care Team, Other at Genting Grand, Resorts World Genting
Responded 30 Dec 2020
Dear Sherrytam78, Thank you so much for your review. We really appreciate you taking the time to share your experience with us. We thank you for your visit and we hope you'll visit us again in the future. Socially Yours, RWG Social Care Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We went up to Genting in late September, On Sunday, the crowd is there but quiet on Monday. The Covid Control is there, temperature monitoring and social distancing. Pretty safe and well controlled. Crowd down a lot though compared to Pre Covid. Hotel is very clean and quiet. Good for quiet stay.
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Date of stay: September 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Social Care Team, Other at Genting Grand, Resorts World Genting
Responded 23 Oct 2020
Dear TC, Thank you so much for your review. We really appreciate you taking the time to share your experience with us. We thank you for your visit and we hope you'll visit us again in the future. Socially Yours, RWG Social Care Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Genting highlands has always been a place for those who want to make easy money to visit there. Well known for providing casinos for gambling its a well known visited place by many..locals amd tourist to try their luck in making easy money. The place comes with restaurants and shopping centres for inhouse staying guest who stay at the resorts well known hotels. Due to its high peak the weather is always cooling and breezy and it gets more colder in the nite and during rainy seasons.
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Date of stay: November 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Stayed at the club suite with the family. Room was huge with a king size bed and toilet is big with all the amenities provided. A big thumbs up for the extra level of security as there's an extra door after the lift which we'll need to tap in before we can reach our room.
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Date of stay: April 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from ResortsWorldGenting, Social Care Team at Genting Grand, Resorts World Genting
Responded 30 Mar 2020
Dear Ylqln, Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us. See you again soon! :) Socially Yours, RWG Social Care Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Me & my friends had a fantastic holiday, good service, clean & neat rooms. The adorable sleep we got during our day in Malaysia. for sure we will come back again, maybe will come back with family for the next vacation. thank you for the service and friendliness of the employees there.
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Date of stay: January 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from ResortsWorldGenting, Social Care Team at Genting Grand, Resorts World Genting
Responded 18 Feb 2020
Dear Fellya, Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us. See you again soon! :) Socially Yours, RWG Social Care Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed at Genting Grand for 4 nights. Spacious room and clean room. Friendly staff. There's baby cot and bath tub available upon request. Fast food joints at the basement. Shopping centre about 10 mins walking distance. Need to take cable car to outlet mall.
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Date of stay: November 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
PRICE RANGE
US$257 - US$257 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
maxims genting hotel genting highlands, genting hotel, malaysia hotel genting, hotel maxims genting, malaysia genting, genting malaysia
FORMERLY KNOWN AS
Maxims Genting
LOCATION
MalaysiaPahangGenting Highlands
NUMBER OF ROOMS
745
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Claim Your Listing Frequently Asked Questions about Genting Grand, Resorts World Genting
Which popular attractions are close to Genting Grand, Resorts World Genting?
Nearby attractions include The VOID (0.3 km), Sky Avenue (0.4 km), and Genting SkyWorlds Theme Park (0.07 km).
What are some of the property amenities at Genting Grand, Resorts World Genting?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Genting Grand, Resorts World Genting?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Genting Grand, Resorts World Genting?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Genting Grand, Resorts World Genting?
Yes, free parking is available to guests.
What are some restaurants close to Genting Grand, Resorts World Genting?
Conveniently located restaurants include Nicsmann 1940s Genting Highland, Burger & Lobster, and Dc Comic Super Heroes.
Are there opportunities to exercise at Genting Grand, Resorts World Genting?
Yes, guests have access to a fitness centre during their stay.
Does Genting Grand, Resorts World Genting have an airport shuttle?
Yes, Genting Grand, Resorts World Genting offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Genting Grand, Resorts World Genting have airport transportation?
Yes, Genting Grand, Resorts World Genting offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Genting Grand, Resorts World Genting located near the city centre?
Yes, it is 0.02 km away from the centre of Genting Highlands.
Are any cleaning services offered at Genting Grand, Resorts World Genting?
Yes, dry cleaning and laundry service are offered to guests.