Resorts World Genting - Genting Grand

Resorts World Genting - Genting Grand

Traveller (315)
Panorama of the Premier Room at the Genting Grand
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Room & Suite (208)

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About

4.0
#3 of 21 hotels in Genting Highlands
4.4 of 5 bubbles
Location
4.2 of 5 bubbles
Cleanliness
4.1 of 5 bubbles
Service
3.9 of 5 bubbles
Value
Signature luxury hotel at the peak Crowned with the trademark Genting logo, Genting Grand is easily the most recognisable hotel at the peak. Enjoy a 5-star stay where elegance and class have stood the test of time, and indulge in the luxury that comes only from staying at the best.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Casino and Gambling
Airport transportation
Conference facilities
Banquet room
Wifi
Restaurant
Breakfast available
Breakfast buffet
Meeting rooms
Spa
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Non-smoking hotel
ATM on site
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Room features
Air conditioning
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.5 of 5 stars
HOTEL STYLE
Mountain View
Luxury
Languages Spoken
English, Malay

Location

Genting Highlands 69000 Malaysia
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Kuala Lumpur Intl Airport
76.9 km
See all flights
Sultan Abdul Aziz Shah Airport
42.2 km
See all flights
269Reviews17Q+A43Room tips
Traveller rating
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  • 13
  • 8
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Detailed Reviews
AghilaNd wrote a review May 2020
Kuala Lumpur, Malaysia
4.0 of 5 bubbles
Genting highlands has always been a place for those who want to make easy money to visit there. Well known for providing casinos for gambling its a well known visited place by many..locals amd tourist to try their luck in making easy money.

The place comes with restaurants and shopping centres for inhouse staying guest who stay at the resorts well known hotels. Due to its high peak the weather is always cooling and breezy and it gets more colder in the nite and during rainy seasons.
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Date of stay: November 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
NNNNJI wrote a review Oct 2022
Kuala Lumpur, Malaysia
4.0 of 5 bubbles
I had a pleasant enough stay at Genting Grand in August 2022. Stayed in their Grand Premier room with 2 single beds.
Very comfortable bathtub.
I'm not sure whether the hotel has soundproofed rooms. I suspect there weren’t many guests on my floor, so it was relatively quiet. I was able to get undisturbed sleep.
Wi-Fi was also working great which was super important factor for me.
For a non-casino guest, it was quite difficult to reserve a room as their Website keeps saying that rooms are Sold Out.
The view out of my room wasn't scenic - it was the car park and the staff residential complex, but this wasn't a huge factor for me.
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Date of stay: August 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Social Care Team, Other at Resorts World Genting - Genting Grand
Responded 18 Jul 2023
Dear NoreenNoordin, Thank you so much for your review. We really appreciate you taking the time to share your experience with us. We thank you for your visit and we hope you'll visit us again in the future. Socially Yours, RWG Social Care Team
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sherry Tam wrote a review Dec 2020
Kuala Lumpur, Malaysia
+1
5.0 of 5 bubbles
We stay at this hotel during Xmas season. Surprisingly not too crowded during check in 27/12/2020. The room come with 2 single bed and sofa sets. It’s look like Business suite. We like the bathroom and come with a big bathtub. It also come with stand shower and toilet partition. Room come with a small bar which can store your red wine in a proper way
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Date of stay: December 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Social Care Team, Other at Resorts World Genting - Genting Grand
Responded 30 Dec 2020
Dear Sherrytam78, Thank you so much for your review. We really appreciate you taking the time to share your experience with us. We thank you for your visit and we hope you'll visit us again in the future. Socially Yours, RWG Social Care Team
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Valerie C wrote a review Feb 2022
Macau, China
5.0 of 5 bubbles
The view and environment was great. Customer service was awesome. My son had caught a cold and the customer service had brought a wheelchair and escorted him to a nearby clinic on the Ground floor. Specially thanks to Ms Felicia, Duty Manager, and a very kind gentleman, Mr Saga, for their enthusiasm hospitality. They are very kind, helpful and professional at their job.
Also, the room design is quite nice.
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Date of stay: February 2022Trip type: Travelled with family
Room Tip: The busiest times for the Theme Parks are in the afternoon on weekends. Get a suite on the higher...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Social Care Team, Other at Resorts World Genting - Genting Grand
Responded 18 Oct 2022
Dear Valued Guest, Thank you so much for your review. We really appreciate you taking the time to share your experience with us. We thank you for your visit and we hope you'll visit us again in the future. Socially Yours, RWG Social Care Team
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
t c wrote a review Oct 2020
KL
4.0 of 5 bubbles
We went up to Genting in late September, On Sunday, the crowd is there but quiet on Monday. The Covid Control is there, temperature monitoring and social distancing.
Pretty safe and well controlled. Crowd down a lot though compared to Pre Covid.
Hotel is very clean and quiet. Good for quiet stay.
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Date of stay: September 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Social Care Team, Other at Resorts World Genting - Genting Grand
Responded 23 Oct 2020
Dear TC, Thank you so much for your review. We really appreciate you taking the time to share your experience with us. We thank you for your visit and we hope you'll visit us again in the future. Socially Yours, RWG Social Care Team
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Shaiful wrote a review Apr 2022
Kota Kinabalu, Malaysia
4.0 of 5 bubbles
Small room with an affordable rate. 2D1N staying is just enough. Otherwise, you’ll get bored as nothing to look after esp view & small room which is just ni e to sleep.
Indeed, such room does not suit for a family of 4.

However, the hotel room is strategically situated as it is quite covenient & nearby to access both indoor & outdoor theme parks.

Still recommended for budget overnight stay.
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Date of stay: March 2022Trip type: Travelled as a couple
Room Tip: Things to avoid or consider ahead planning:- 1) Full parking around 9am-11am as the hotel guests...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Social Care Team, Other at Resorts World Genting - Genting Grand
Responded 18 Oct 2022
Dear Valued Guest, Thank you so much for your review. We really appreciate you taking the time to share your experience with us. We thank you for your visit and we hope you'll visit us again in the future. Socially Yours, RWG Social Care Team
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Goh L wrote a review 14 Jun
2.0 of 5 bubbles
The hotel room are great, classic look but maintained well so far. The only upsetting thing is people smoking everywhere! Doesn’t matter on non smoking floor or even at lobby area. I can’t believe it! Most hotel now go towards non smoking, smoke free, but they still have smoking floors. Worse case was people smoking at non smoking floor, with the sign stated NO! I was surprised people smoke inside lobby, walking in and smoke! What a bad image!! The staff here are not strict or well trained !
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Date of stay: May 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
happytraveller wrote a review Mar 2021
5.0 of 5 bubbles
Visited in the month of March and was truly surprised by the birthday decoration done. Even in this pandemic times there has been no compromise of service. A special shout out to the manager May who greeted us upon check in. We will definitely return again in the near future.
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Date of stay: March 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Social Care Team, Other at Resorts World Genting - Genting Grand
Responded 29 Mar 2021
Dear happytraveller81995, Thank you so much for your review. We really appreciate you taking the time to share your experience with us. We thank you for your visit and we hope you'll visit us again in the future. Socially Yours, RWG Social Care Team
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Yi Qin wrote a review Mar 2020
Singapore, Singapore
4.0 of 5 bubbles
Stayed at the club suite with the family. Room was huge with a king size bed and toilet is big with all the amenities provided. A big thumbs up for the extra level of security as there's an extra door after the lift which we'll need to tap in before we can reach our room.
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Date of stay: April 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ResortsWorldGenting, Social Care Team at Resorts World Genting - Genting Grand
Responded 30 Mar 2020
Dear Ylqln, Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us. See you again soon! :) Socially Yours, RWG Social Care Team
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hootcocobatzroo wrote a review Jan 2020
Singapore, Singapore
5.0 of 5 bubbles
Stayed at Genting Grand for 4 nights. Spacious room and clean room. Friendly staff. There's baby cot and bath tub available upon request. Fast food joints at the basement. Shopping centre about 10 mins walking distance. Need to take cable car to outlet mall.
Read more
Date of stay: November 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Answer from Valerie C
Macau, China92 contributions16 helpful votes
Hi, it’s should be fine. Myself with my mother and my 2 kids are staying in one suite. We paid additional Rm 50 for an extra bed/night.
simone asked a question Jan 2020
Singapore, Singapore90 contributions1 helpful vote
Does all room come with bathub ?
Answer from vicyeoh
Singapore9 contributions2 helpful votes
The rooms that I stayed comes with bathtub. And I think all rooms indeed come with bathtub.
Shaiful wrote a tip Apr 2022
Kota Kinabalu, Malaysia28 contributions3 helpful votes
4.0 of 5 bubbles
"Things to avoid or consider ahead planning:- 1) Full parking around 9am-11am as the hotel guests have yet to check out. Small parking space"
Read full review
Valerie C wrote a tip Feb 2022
Macau, China92 contributions16 helpful votes
5.0 of 5 bubbles
"The busiest times for the Theme Parks are in the afternoon on weekends. Get a suite on the higher floors with the theme park view as well."
Read full review
S K wrote a tip Oct 2019
Singapore, Singapore406 contributions125 helpful votes
4.0 of 5 bubbles
"Ask for room facing greenery, not sure if such rooms exist though."
Read full review
Jasontbk wrote a tip Aug 2019
Singapore, Singapore86 contributions60 helpful votes
5.0 of 5 bubbles
"Ask for high floor for the view"
Read full review
vicyeoh wrote a tip Aug 2019
Singapore9 contributions2 helpful votes
4.0 of 5 bubbles
"Get a room that's facing the park"
Read full review
Not the right property for you?
There are more places to choose from in the Genting Highlands area.
PRICE RANGE
RM 2,007 - RM 2,337 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
maxims genting hotel genting highlands, genting hotel, malaysia hotel genting, hotel maxims genting, malaysia genting, genting malaysia
FORMERLY KNOWN AS
Maxims Genting
LOCATION
MalaysiaPahangGenting Highlands
NUMBER OF ROOMS
745
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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RESORTS WORLD GENTING - GENTING GRAND: UPDATED 2024 Hotel Reviews, Price Comparison and 508 Photos (Genting Highlands) - Tripadvisor

Frequently Asked Questions about Resorts World Genting - Genting Grand
Which popular attractions are close to Resorts World Genting - Genting Grand?
Nearby attractions include Sky Avenue (0.2 km), Genting SkyWorlds Theme Park (0.1 km), and Skytropolis Indoor Theme Park (0.2 km).
What are some of the property amenities at Resorts World Genting - Genting Grand?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Resorts World Genting - Genting Grand?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Resorts World Genting - Genting Grand?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Resorts World Genting - Genting Grand?
Yes, free parking is available to guests.
What are some restaurants close to Resorts World Genting - Genting Grand?
Conveniently located restaurants include Mr Dakgalbi At Skyavenue In Genting, Nicsmann 1940s Genting Highland, and Burger & Lobster.
Are there opportunities to exercise at Resorts World Genting - Genting Grand?
Yes, guests have access to a fitness centre during their stay.
Does Resorts World Genting - Genting Grand have airport transportation?
Yes, Resorts World Genting - Genting Grand offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Resorts World Genting - Genting Grand located near the city centre?
Yes, it is 0.2 km away from the centre of Genting Highlands.
Are any cleaning services offered at Resorts World Genting - Genting Grand?
Yes, dry cleaning and laundry service are offered to guests.
Does Resorts World Genting - Genting Grand offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
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