We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Resort Hotel Genting Highlands

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 6 more sites!
Professional photos
Resort Hotel Genting Highlands
Resort Hotel Genting Highlands
Panoramas (8)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

418 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 368: English reviews
Johor Bahru, Malaysia
Reviewed 2 weeks ago

The room is clean and comfy. always can have a good view from the side window. It gives a breathe taking natural view among the green land. amenities and facilities are in good quality. Just some of it are not really in tidy form.

 Report
Helpful?
Thank Nic_son1
Ipoh, Malaysia
Reviewed 3 weeks ago

Stayed here during weekday so as to avoid the crowd. Fast check in. The room was cozy and much more spacious compared to First World Hotel. Everything is well maintained. Just that free WIFI is not available.

 Report
Helpful?
Thank Orange83
Jamaica
Reviewed 3 weeks ago

Genting highland is the place that I having fun, the hotel is very big and have everythings in one place, for example: hotels,shopping malls,casinos,restaurants,theme park,cable car and so on. They also have good customer services, one time I ordered food to my room and they talking with me in telephone they said to me was very polite and deliver food...

 Report
Helpful?
Thank Hameen B
Singapore
Reviewed 3 weeks ago

While access is rather simple from the cable car, for this kind of price (RM330/room listed price, but more expensive when we booked online!) one could expect more than just a bed and the most basic amenities (basic toiletries, no TV, no WiFi in the room - only at lobby)... Clearly the place is a "cash-cow" from the gambling community,...

 Report
Helpful?
Thank Thomas L
Reviewed 4 weeks ago via mobile

This hotel was amazing the bathrooms is good and the bed is comfy but the thing that made me give 4 out of 5 is that there is no wifi in the hotel room but there is wifi on the lobby. If there is wifi in the hotel room then it will be a 5 out of 5.

 Report
Helpful?
Thank Nicole_Chee
Ampang, Malaysia
Reviewed 1 November 2016 via mobile

a fun adventure. Perfect facilities available while there. I also enjoy stunning views. Beautiful views to shoulder the sunset. Will recommended to friend to go their when the were a holiday timr to enjoy every moment there

 Report
Helpful?
1Thank ifwats
Reviewed 1 November 2016 via mobile

We stayed here on 13-15/10/2016. We got a room with hot water supply and no cold water supply. The front desk lady straight away changed our room to a more comfortable room at no charges. It was done so fast. Breakfast also so nice. Sure, will stay here again during next trip.

 Report
Helpful?
Thank ezatl
Reviewed 31 October 2016

I went there to have a bit quiet, but was very noisy. One side the huge blower of AC the other side the road. Was a bit dirty. The staff is unfriendly! The food in the Flavour Cafe is just not good. Sorry to write so negative but was a bad experience! The golf court seemed nice and appropriate! Anyway...

 Report
Helpful?
1Thank Orsolya J
Perth, Australia
Reviewed 28 October 2016

If you wish to spend your entire time gambling in the casino then do visit Genting Highlands. If however you seek slightly more in entertainment and comfort then I suggest you avoid the Resort Hotel. The rooms unlike the picture are dirty, stained and reek of stale cigarette smoke. The tv has limited channels and the view from the window...

 Report
Helpful?
Thank evilc13th
Reviewed 27 October 2016 via mobile

I can't imagine that this hotel does not provide any wifi in room? They only have it at the lobby.. wow.. no wifi?? Hotel Staff by the name Mr Helmi at the front desk service was terrible! Unfriendly and not professional at all. Need to look into the training with their team members.. The room was quite decent.. that the...

 Report
Helpful?
Thank 254calvint

452 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (328)
Viewed
Room/Suite (79)
Viewed
Hotel & Grounds (77)
Viewed
Bathroom (31)
Viewed
Dining (30)
Viewed
View from Room (18)
Viewed
Business Centre/Function Rooms (1)
Viewed
Family/Play Areas (1)
Viewed
Pool/Beach Area (1)
Viewed
Other (90)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (114)
Viewed
Deluxe King (34)
Viewed
Deluxe Twin (30)
Viewed
Dining (16)
Viewed
The Hotel (34)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (10)
Viewed
Room/Suite (4)
Viewed
Hotel & Grounds (6)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Genting Highlands
0.5 km away
First World Hotel
First World Hotel
#3 of 10 in Genting Highlands
2,539 reviews
0.2 km away
Genting Grand
Genting Grand
#2 of 10 in Genting Highlands
162 reviews
0.0 km away
Best Western Premier Genting Ion Delemen
Best Western Premier Genting Ion...
#5 of 10 in Genting Highlands
30 reviews
Show Prices
Show Prices
Show Prices
0.0 km away
Maxims
Maxims
#6 of 10 in Genting Highlands
83 reviews
5.7 km away
Colmar Tropicale, Berjaya Hills
2.9 km away
Awana Hotel
Awana Hotel
#4 of 10 in Genting Highlands
754 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Room Service
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
Resort Hotel projects a sense of freshness with its bright and stylish modern decor. Set amidst the cool comfort and majestic landscape, this hotel also offers a wide range of amenities and facilities, both for business and leisure. ... more   less 

Additional Information about Resort Hotel Genting Highlands

Address: Genting Highlands Resort, Genting Highlands 69000, Malaysia
Region: Malaysia > Pahang > Genting Highlands
Price Range: RM120 - RM1,013 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Resort Hotel Genting Highlands 3.5*
Number of rooms: 836
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Orbitz, HotelTravel.com, Agoda, Travelocity, Priceline and Asiatravel.com Holdings so you can book your Resort Hotel Genting Highlands reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Genting Highlands
Genting Highlands Hotel
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Resort Hotel Genting Highlands staff and other travellers.
4 questions
Ask a question
Makati, Philippines
3 months ago

See all questions (4)

Questions? Get answers from Resort Hotel Genting Highlands staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid it all together”
 of 5 bubbles evilc13th, 28 Oct 2016 | Read review
“Specifically ask for a quiet room - this is essential.”
 of 5 bubbles rossk283, 16 Oct 2016 | Read review
“ask for city view, night time amazing view of Kuala Lumpur”
 of 5 bubbles RAJITHchin, 2 Aug 2016 | Read review
“Book early to get good rooms”
 of 5 bubbles satyap610, 2 Aug 2016 | Read review
“Room is large with comfy bed & good shower.”
 of 5 bubbles TBH28101960, 30 Jul 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay