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Turtle Bay Beach Club

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#14 of 26 Hotels in Watamu
Certificate of Excellence
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1 room 2 adults 0 children
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Turtle Bay Beach Club
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875 Reviews from our TripAdvisor Community

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Showing 815: English reviews
Nairobi, Kenya
Reviewed 3 weeks ago

its a awesome place to be. its at the beach and the beach is so clean. Great stuff and they office amazing serves to us. meals were very delicious. it has a very nice swimming pool. i will come back with my friends once more.

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Thank DancomTours2014
Reviewed 3 weeks ago

First class service and such a warm welcome. The staff make such an effort to remember guests' names. The pools were so lovely and clean and just the right size. The 'quiet' pool was just by my room. Excellent home cooking, I just didnt get bored of the food as I have done in so many hotels. I loved my...

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Helpful?
Thank Jacquie T
DDGM63, General Manager at Turtle Bay Beach Club, responded to this review

Dear Reviewer We are so glad that the hotel has lived up to the reviews of the various many time repeat gusts you met. and s you say it is a great place for the single traveller as well as couples and groups as everyone including the clients will do their utmost to make you feel welcome and at Home....

Reviewed 3 weeks ago via mobile

It was awesome...have amazing hospitality. The staff kept on checking if we were okay. Very child friendly with it's baby pool, kids play ground and kids mini class for fun activities like colouring. The food is tasty. You get snacks after breakfast and in the evening before dinner. The drinks kept on flowing all day every day...if you prefer beers,...

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Helpful?
Thank Peris M
DDGM63, General Manager at Turtle Bay Beach Club, responded to this review

Dear Reviewer We are so happy that your special day with us went so well and that the facilities suited your party so well. We do offer special packages for people celebrating special occasions so it is good to hear that it all went so well for you all. Kind regards and thank you for the feedback, Damian GM

England
Reviewed 4 weeks ago

We returned once again to this hotel because the experience is always amazing. Charter tour companies pulling out of Kenya in recent years has meant the journey has to be done via Nairobi but it is well worth the effort. The hotel is staffed by an amazing team, from senior management down, who go out of their way to make...

Review collected in partnership with this hotel
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Thank MoroccoMad
DDGM63, General Manager at Turtle Bay Beach Club, responded to this review

Dear Reviewer Thank you for taking the time to share your review with the trip advisor community. The journey via Nairobi can be a little long but there are also flights on Ethiopean and Turkish airlines that fly directly into Mombasa so it might be worth checking those out as well for any future trips. Thank you for your continued...

Mombasa, Kenya
Reviewed 20 January 2017 via mobile

Visited this place on December 13 2016 with my girlfriend. We were warmly greeted at the entrance and the security guard was just amazing. I made some cracking jokes with him and he absolutely responded the way i was expecting. We were directed to the reception and showed the packing as i was driving. The receptionists too were amazing and...

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Helpful?
Thank Hussein P
DDGM63, General Manager at Turtle Bay Beach Club, responded to this review

Dear Reviewer Thank you for the very detailed review of your experiences at Turtle Bay and we shall be sure to pass on your compliments to all concerned. We look forward to hosting you and maybe having you to stay on a future visit to the coast and Watamu. Kind regards Damian GM

Nairobi, Kenya
Reviewed 18 January 2017

An awesome let loose hotel. The rooms, the pools, the staff, the food and oh! the ocean views! will be back. slightly limiting beach but all the same an awesome sandy one. An array of water sports and dedicated kids centre.

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Thank pratsa
DDGM63, General Manager at Turtle Bay Beach Club, responded to this review

Dear Reviewer We appreciate your continued patronage and look forward to welcoming you back for your 5th Visit. Kind regards Damian GM

Reviewed 9 January 2017

I was with a group of people at Turtle Bay in December and they have reviewed the property as not living up to the mark. I am rather surprised at the GM's replies blaming it back to the group every issue they have raised! I feel the GM lives in his own bubble and is not willing to accept that...

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4Thank TravelogueKE
Reviewed 7 January 2017 via mobile

I stayed for holiday with my family and it was a time to remember.The kids Club is an awesome ideas as parents had the whole day to chill out as the kids stayed busy.The service is perfect and the rooms are confy. I will definately bring back the kids.

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Thank Stella W
DDGM63, General Manager at Turtle Bay Beach Club, responded to this review

Dear Reviewer Thank you for your feedback following your recent stay with us and yes the kids club really does allow our guests some quality time as well as family time at the beach. We look forward to seeing you back for some further R&R at the beach. Kind regards Damian GM

Nairobi, Kenya
Reviewed 5 January 2017

I had heard alot about the hotel before arrival so had very high expectations. The hotel was good, staff friendly and good selection on the buffet. (but please ask the pancake chef to go easy on the oil). The rooms are decent and spacious, but the mosquito nets really need replacing, had holes and didn't close properly. All in all...

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1Thank Christine K
DDGM63, General Manager at Turtle Bay Beach Club, responded to this review

Dear Reviewer Thank you for your very balanced review of your stay with us. We are in the process of doing some upgrades and uplifts to the rooms and facilities but we appreciate you input. The nets and soft furnishings I general are one of the areas we will be targeting so thank you for the feedback. The December holidays...

Reviewed 3 January 2017 via mobile

Dated rooms Unkempt and dated bathrooms requiring serious renovations Bedrooms ok but require upgrading. No fridge or tv in rooms Drunk staff...untrained staff Atrocious service Veg food options limited and hygiene unknown to staff More like 2* hotel charging 4* rates

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5Thank Neelesh H
DDGM63, General Manager at Turtle Bay Beach Club, responded to this review

Dear Reviewer The hotel sentiments on your complaints were responded to when another member of your party placed a review earlier.We are sorry that in spite of the efforts made by the hotel to accommodate your particular needs you still feel the need to continue posting negative reviews. We hope you have a happy new year and find some positive...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Beachfront
  • Free Internet
  • Bar/Lounge
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Babysitting

Additional Information about Turtle Bay Beach Club

Address: PO Box 10, Watamu, Kenya
Region: Kenya > Coast Province > Watamu
Price Range: RM615 - RM758 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Turtle Bay Beach Club 3*
Number of rooms: 145
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Also Known As:
Turtle Bay Beach Club Hotel Watamu
Turtle Bay Beach Hotel
Turtle Bay Beach Resort
Hotel Style:
#8 Romantic Hotel in Watamu
#8 Family Hotel in Watamu
#10 Top resorts Hotel in Watamu
#12 On the Beach Hotel in Watamu
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Questions & Answers

Here's what travellers have asked, with answers from Turtle Bay Beach Club staff and other travellers.
15 questions
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Questions? Get answers from Turtle Bay Beach Club staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Lamu rooms are quiet, have garden/ocean view”
  • Lamu room
 of 5 bubbles vaivaz2015, 18 Feb 2017 | Read review
“Familes are accomodated in 3 separate wings. they have 4/5 blocks that are deemed quiet rooms that have the use of the 'quiet pool '.”
 of 5 bubbles SandraOwen, 18 Feb 2017 | Read review
“All rooms are extremely good”
 of 5 bubbles ronk1208, 2 Feb 2017 | Read review
“Lamu Rooms”
 of 5 bubbles ApplesInRutland, 1 Feb 2017 | Read review
“Request for an ocean view room.”
 of 5 bubbles K3739VNchristinek, 5 Jan 2017 | Read review
5 of 5