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Club Pocillos

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Club Pocillos
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120 Reviews from our TripAdvisor Community

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Showing 76: English reviews
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Reviewed 4 weeks ago via mobile

We have been in club pocillos for 12days in january!never ever again!!dont waste your money and time!the rooms are rubbish..doesn't matter which you have been given.reception desk a proper mess!Dirty bad old place!The guy(mr pedro)rude and he has no clue about customer service. He started to shout on my wife when we told him we are not happy basically anything!our...

1Thank mongie10
Reviewed 5 weeks ago

I had a very enjoyable 2 week stay here, when i arrived i was booked in and in my room within 15 mins. The room was ideal for self catering with fridge, micro wave, dish washer, kettle,toaster,TV. plenty of cups plates cutlery etc. The room had a fantastic sea view with the beach just 50 yds in front. All amenities...

1Thank Ray B
Reviewed 20 February 2017 via mobile

Just got back from apartment no 10. The apartment it self was big and spacious and right on the beach and only 10 minutes walk from town, that's the only thing positive I can say about this Club Pocillos. We arrived on the Monday, a cleaner arrived on the Tuesday but never returned, we had no clean towels had to...

1Thank amandaloyns
Kidderminster, United Kingdom
Reviewed 2 February 2017

Had to clean kitchen cupboards and living room windows. on arrival. Paid for 30 nights about 1500 euros and my partner was growled at by Sharif after asking for breakfast bowls and evening meal plates. Wi Fi no good told tomorrow but tomorrow never arrive. Maids need training did as little as possible. Sheets too small for beds. Matress one...

2Thank sandra w
Dudley, United Kingdom
Reviewed 12 January 2017 via mobile

It was very clean towels change 3 times a week room cleaned to a high standard Every other day it was cleaned. I had room 6 sea view and would go again . Was there for 3 weeks bedding changed once a week not far to walk to town Beach literally across the road Peter russon U.K.

Thank petepip
Bournemouth, United Kingdom
Reviewed 20 December 2016

stayed here for a week in October 2016,good location near the beach and some bars and restaurants,but the apartments were below average at best, the beds were hard and the pillows were flat and uncomfortable, towels were not changed all week, and the cleaners were never seen, would not book these apartments again.

2Thank jimmccann32
Reviewed 29 November 2016 via mobile

Booked for a small winter break end of November. The room was not the cleanest, the curtain was hanging off in one of the bedrooms, the place had a smell of damp and cats, the towels were never changed in all the time there, the beds are rock hard, didn't even stay the last day paid for and moved to...

2Thank scapelee
Reviewed 10 November 2016 via mobile

The layout and facilities are all there! But its badly in need of maintenance.doors not shutting,toilet on constant flush,drawers fallen apart curtains dont fit ( hung a blanket in bedroom to cover gaps)etc etc. All easy fixes!! Filthy!! Cutlery, crockery disgusting.we bought cleaning products and cleaned the whole apartment,otherwise we wouldn't have been able to stay! 2 star for location...

2Thank caralou1
Reviewed 4 November 2016 via mobile

On arrival, the manager, if you could call him that!!! That delt with us his people skills leaves a lot to be desired, On our departure even worse. As my wife pointed out even a pig would grunt at you. The apartment itself was basic enough, dated in need of a serious make over, however it had all the essentials....

1Thank leoflynn6463
Birmingham, United Kingdom
Reviewed 24 October 2016 via mobile

My boyfriend and I have stayed there for a week. Originally we supposed to stay in a beautiful hotel but they reallocated us here. When we arrived in the evening, the reception was already closed, and after 15 min search finally we found our key cellataped to the window?! First of all we were happy as the apartment had a...

4Thank JudC4

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Hotel & Grounds (12)
Room/Suite (20)
Pool/Beach Area (2)
View from Room (12)
Bathroom (5)
Dining (3)
Family/Play Areas (1)
Other (34)
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  • Pool
  • Beachfront
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
Things to do
  • Pool
Room types
  • Kitchenette
In your room
  • Microwave
  • Refrigerator in room
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Airport Transportation

Additional Information about Club Pocillos

Address: Avenida Playas 77, 35510 Puerto Del Carmen, Lanzarote, Spain
Region: Spain > Canary Islands > Lanzarote > Puerto Del Carmen
Price Range: RM181 - RM349 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Club Pocillos 2*
Number of rooms: 20
Reservation Options:
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Also Known As:
Club Pocillos Lanzarote/Puerto Del Carmen, Spain
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Questions & Answers

Here's what travellers have asked, with answers from Club Pocillos staff and other travellers.
9 questions
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Leeds, United Kingdom
1 month ago
Colchester, United Kingdom
7 months ago

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Questions? Get answers from Club Pocillos staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“most rooms only accessible by stairs. good sea view.”
 of 5 bubbles sandraw857, 1 Feb 2017 | Read review
“Pedro on Reception is a conn man he'll offer u No 9 centre of building no daylight”
 of 5 bubbles jenniferbV8093FA, 22 Oct 2016 | Read review
“Simply ask for and book a sea-view apartment and you won't be disappointed!”
 of 5 bubbles 30baz10, 13 Feb 2016 | Read review
“We think paying for sea view wort h it , loved balcony on room 8. Remember 2*”
 of 5 bubbles jillhking, 1 Feb 2016 | Read review
“Room 19 very spacious , sea facing, shame about hot water problem though”
 of 5 bubbles andystacey928, 20 Nov 2015 | Read review
5 of 5