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Traveller (821)
Room & Suite (276)
Pool & Beach (196)
Overview
  • Excellent35%
  • Very good41%
  • Average17%
  • Poor4%
  • Terrible3%
Travellers talk about
“life guards”(93 reviews)
“main pool”(129 reviews)
“self catering”(169 reviews)
AMENITIES
Wifi
Pool
Restaurant
Family Rooms
Poolside Bar
Kitchenette
Multilingual Staff
2 Star Hotel
All hotel details
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Reviews (1,710)
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583
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56
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All reviewslife guardsmain poolself cateringkids clubthe main stripthomson repsspinnaker barthese apartmentssplash poollarge supermarketbed apartmentgreat holidayair consunbed situationbars and restaurantsfamily holidayslight hill
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431 - 435 of 1,566 reviews
Reviewed 14 June 2016 via mobile

We have just got back from a 2 week stay at cinco plaza and I must say for the price that we paid it was fab. We was allocated a 1 bedroom apt upper floor with a Seaview and pool view. The upper apartments get...More

6  Thank KirstyR378
Response from CincoPlazas, General Manager at Cinco PlazasResponded 28 July 2016

Dear KirstyR378 We greatly appreciate your nice words and your great qualification, thank you very much, it makes us feel really proud, and sure our staff was pleased to satisfy your necessities while you were here. We are very happy you enjoyed our complex and...More

A TripAdvisor Member
33
Reviewed 13 June 2016 via mobile

Stayed here in May 2016. My partner and I had an amazing time. The rooms were big and spacious. we had a view of the pool and the sea. Staff were brilliant. 3 lifeguards who alternated all day between each of the three pools. Couple...More

3  Thank A TripAdvisor Member
Response from CincoPlazas, General Manager at Cinco PlazasResponded 28 July 2016

Dear Guest We want to thank you for you great qualification and for choosing Cinco Plazas Apartments. We like to read these comments, we are delighted that you enjoyed the experience with our team and we are pleased to have you back here in a...More

Reviewed 13 June 2016 via mobile

Stayed here for 1 week at Cinco plazas. Not going to lie I can be quite hard to please but I was suprised with how much I enjoyed myself. The rooms were clean enough and what you would expect. Wifi cost £18 for the week....More

6  Thank Adam D
Response from CincoPlazas, General Manager at Cinco PlazasResponded 28 July 2016

Dear Adam D Thank you very much for taking time to share your experience with us, very grateful that you have participated in Tripadvisor and you have given us a very good qualification. That our staff were satisfy it is what makes us happy. We...More

Reviewed 12 June 2016

This was a good hotel, spoilt by the fact that people would be up at 8am waiting for the sunbeds to be unlocked so that they could bag best place. we used to go down to the beach in the morning and come back late...More

4  Thank chillpill92
Response from CincoPlazas, General Manager at Cinco PlazasResponded 28 July 2016

Dear chillpill92 First thanks for your comments and for sharing them, we are sorry for the faults you could find but we will solve it and we want you to provide us with a opportunity to improve your experience. Please do not hesitate to contact...More

Reviewed 12 June 2016 via mobile

Stayed here in August 15 for two weeks.Apartments were fine shame about our neighbours. On our first night we were woken to a shouting and screaming next door.This was very distressing to listen too.Phoned security they came and it calmed down for a while. Two...More

Thank Triona K
Response from CincoPlazas, General Manager at Cinco PlazasResponded 28 July 2016

Dear Triona K We are truly sorry that we have not managed to fulfill your expectations during your stay and your unsatisfactory experience too, even so, I welcome you to send me an email to contact you in person and learn more about your issues....More

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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Pool
Restaurant
Bar/Lounge
Hotel Amenities
Children Activities (Kid / Family Friendly)
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Heated pool
Outdoor pool
Details
Price range
US$68 - US$95 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Green Hotel in Puerto Del Carmen
#16 Family Hotel in Puerto Del Carmen
#20 Romantic Hotel in Puerto Del Carmen
Room types
Kitchenette, Family Rooms, Accessible rooms
Details
Price range
US$68 - US$95 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Green Hotel in Puerto Del Carmen
#16 Family Hotel in Puerto Del Carmen
#20 Romantic Hotel in Puerto Del Carmen
Room types
Kitchenette, Family Rooms, Accessible rooms
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Traveller (821)
Room & Suite (276)
Pool & Beach (196)
Dining (43)
Amenities (12)
Family and Play Areas (7)
Questions & Answers
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Laura M
22 April 2018|
Answer
Response from hmfcno1 | Reviewed this property |
The 2 bedroom apartments are large so the 3 bedroom will be bigger i would imagine a room bigger. No probs fitting 6 adults and a couple of kids. I think they only have 1 bathroom though which could cause problems for large... More
0
Votes
22 April 2018|
Answer
Response from Rob D | Reviewed this property |
it’ll be about 75 but can get windy
0
Votes
22 April 2018|
AnswerShow all 3 answers
Response from IrelandDeisegirl | Reviewed this property |
Yes there’s plenty of towels in the room for showers.. as for beach towels you’re better bringing them or you can buy them in the resort for about a fiver!. You could email the hotel to try and get an upstairs apartment... More
1
Vote
Room Tips
"Avoid rooms 3130 to 3246"
Read review
"there is no lifts to upstairs apartments anyone with restricted mobility or pushchairs request ground floor..."
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"Most have pool view"
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"From what I saw all rooms were spacious and in a good location."
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